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Canopy by Hilton Madrid Castellana

4.0 star property

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Photo gallery for Canopy by Hilton Madrid Castellana

Seasonal outdoor pool, open 9:00 AM to 7:00 PM, pool loungers
Bathroom shower
Lobby
Daily buffet breakfast for a fee
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Plaza Carlos Trias Beltran 4, Madrid, Madrid, 28020
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Azca Financial District
    ‪1 min walk‬
  • Place, Bernabéu Stadium
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, City View

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, City View

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Corner

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, Multiple Beds

Minibar, in-room safe, desk, iron/ironing board

Room, Multiple Beds

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Room, Multiple Beds, City View

City view

Room, Multiple Beds, City View

8.2 out of 10
Very good
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.8 out of 10
Exceptional
(37 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Junior Premium, 1 King Bed

Suite Junior Premium, 1 King Bed

Suite Junior Premium, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Corner

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Corner

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 1 King Bed, Connecting Rooms, City View

Minibar, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Connecting Rooms, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 1 King Bed, Connecting Rooms

Minibar, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Connecting Rooms

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Canopy by Hilton Madrid Castellana

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli, and a seasonal outdoor pool. Housekeeping is available on request.
Canopy by Hilton Madrid Castellana offers 313 accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Canopy by Hilton Madrid Castellana's great location. During your stay, you're just a quick walk from Bernabéu Stadium. Free WiFi in public areas, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps) and wired Internet
  • Enjoy Spanish cuisine while dining at Planta Z
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Paseo de la Castellana and 6 minutes by foot from Bernabéu Stadium
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Canopy by Hilton Madrid Castellana offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 852 square feet (79 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Canopy by Hilton Madrid Castellana. You'll have access to the outdoor pool at a partner property.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Planta Z - This restaurant specializes in Spanish cuisine and serves brunch, lunch, and dinner. Reservations are required.
Escándalo - This restaurant specializes in Spanish cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 38 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Escándalo
  • Planta Z

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 852 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (120 centimetre high)
  • Lever door handles
  • Lift (351 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Nearby parking fee: EUR 38 per day (16 ft away)
  • Pet fee: EUR 40 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in September.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madrid Bernabeu
Holiday Inn Madrid Bernabeu
Holiday Inn Madrid Bernabeu Hotel
Holiday Inn Bernabeu Hotel
Holiday Inn Bernabeu
Holiday Inn Madrid Bernabeu
Canopy by Hilton Madrid Castellana Hotel
Canopy by Hilton Madrid Castellana Madrid
Canopy by Hilton Madrid Castellana Hotel Madrid

Canopy by Hilton Madrid Castellana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 376 out of 534 reviews
Rating 8 - Good. 104 out of 534 reviews
Rating 6 - Okay. 31 out of 534 reviews
Rating 4 - Poor. 9 out of 534 reviews
Rating 2 - Terrible. 14 out of 534 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and helpful staff!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ryan David

Liked: Cleanliness, amenities, property conditions & facilities
Staff was incredibly accommodating and even helped me get a ticket to see Real Madrid playing the day I arrived.
Stayed 1 night in Dec 2025
Verified

8/10 Good

HIU TUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean. Staff are helpful and nice.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, amenities, property conditions & facilities
Clean room 100% staff 100% friendly and nice.
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

Rebecca

Check-in was lovely, the staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ørjan

Liked: Cleanliness, staff & service, amenities
Very professional and great service in every way!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Maria Eugenia Villares

Liked: Cleanliness, amenities, property conditions & facilities
everything was great. the service, beautiful place and nice location
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Room was spacious and clean. Staff was friendly.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
All excellent, recommended!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near Real Madrid ground. Good transport links. Shopping and restaurants nearby Friendly helpful staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nadua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and breakfast buffet was really good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Xiomara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, small rooms but good location
Stayed 7 nights in Aug 2025
Verified

8/10 Good

Sathya

Liked: Cleanliness, property conditions & facilities
Clean room & staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION FOR A BUSINESS TRIP
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Starr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great centrally located hotel, friendly staff, clean rooms, everything was wonderful!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

ADNAN

Liked: Cleanliness, amenities, property conditions & facilities
Good location for Bernabéu stadium , and also perfect staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rudolph

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, helpful staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a super friendly and helpful team. I LOVED the toiletries, woul have appreciated a bathrobe and fresh milk - really minor things though. Would stay again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

christian

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

KAREM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was great for my one night stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the restaurant/bar; room was comfortable; nice rooftop terrace
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and staff were amazing very helpful breakfast was fabulous and rooftop pool area was very chill and relaxed
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spot on location
Stayed 2 nights in Jun 2025