10 Mar 2023 by Angela A
Dear Tetyana,Thank you so much for your thoughtful email. It is such a pleasure to receiving emails like yours. You can imagine how proud we feel about our team when so much effort and continuous work get reflected into our guest’s experiences.We cannot wait to welcoming you back soon and ensure you a comfortable and enjoyable stay with us.Yours Sincerely,
22 Apr 2021 by CROWNE PLAZA TEAM
Dear guest, Thank you very much for your feedback!! We are thrilled to know that you enjoyed your stay with us and would like to welcome you soon. In the meantime, we wish you all the best. Kind regards,
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 3692 square feet (343 square metres) and includes a conference centre. A shuttle from the hotel to the airport (available on request) is available for a fee. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Madrid Airport, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Madrid hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces) , Free parking nearby
Crowne Plaza Madrid Airport, an IHG Hotel offers 125 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Crowne Plaza Madrid Airport, an IHG Hotel has a restaurant on site.
Nature Restaurant – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Crowne Plaza Madrid Airport, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard and cash.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
