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Hotel Claridge Madrid

4.0 star property

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Photo gallery for Hotel Claridge Madrid

Buffet
Coffee shop
Exterior
Interior
Seasonal outdoor pool, open 11:00 AM to 8:00 PM, pool umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Pza. Conde de Casal, 6, Madrid, Madrid, 28007
  • Place, El Retiro Park
    ‪11 min walk‬
  • Place, Movistar Arena
    ‪3 min drive‬
  • Place, Prado Museum
    ‪4 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

9.4 out of 10
Exceptional
(61 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

9.6 out of 10
Exceptional
(22 reviews)
  • City view
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 20 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Suite

Suite

Suite

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Upper Room

Superior Upper Room

Superior Upper Room

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Room

Superior Deluxe Room

Superior Deluxe Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
Crowne Plaza Madrid - Centre Retiro by IHG
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 598 reviews
The price is €136
includes taxes & fees
22 Feb - 23 Feb
Crowne Plaza Madrid - Centre Retiro by IHG

About this property

Hotel Claridge Madrid

Luxury hotel with a seasonal outdoor pool, near El Retiro Park
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hotel Claridge Madrid offers 120 accommodations with safes and hair dryers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Guests can make use of the in-room espresso makers and minibars. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The great public transit around Hotel Claridge Madrid gets high marks from our customers. During your stay, you'll be within walking distance of El Retiro Park. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Spanish cuisine while dining at Claridge Cafe-Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, yoga classes, and Pilates classes
  • Guests have great things to say about the clean accommodations and the proximity to public transportation
  • 13 minutes by foot from El Retiro Park and a 5-minute drive from Prado Museum
Hotel Claridge Madrid offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Hotel Claridge Madrid. You'll have access to the outdoor pool at a partner property. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Claridge Cafe-Restaurant - This restaurant specializes in Spanish cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 22 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Claridge Cafe-Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool (guest access)
  • Pilates classes
  • Seasonal outdoor pool
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Fenced pool
  • In-room cot
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 1967
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20.95 per person
  • Self parking fee: EUR 22 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 31 and close September 30.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Claridge Madrid
Hotel Claridge Madrid
Claridge Hotel Madrid
Hotel Claridge Madrid Hotel
Hotel Claridge Madrid Madrid
Hotel Claridge Madrid Hotel Madrid

Hotel Claridge Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 689 out of 1001 reviews
Rating 8 - Good. 257 out of 1001 reviews
Rating 6 - Okay. 33 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Stephen, Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel sits at a major intersection of streets and largely residential area. The area is mostly quiet, tidy, leisurely. It takes about a brisk 10-minute walk to the metro station in one direction, and a little less to a large beautiful park in the opposite direction. The interior of the hotel is clean, elegant. The room is spacious and very comfortable.
Stayed 3 nights in Oct 2025

6/10 Okay

Marc

Liked: Cleanliness, staff & service
A bit dated and not as good as the photos, so I felt like I'd overpaid. Room service and restaurants closed earlier than advertised which really annoyed me too.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hilary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent overall
Stayed 4 nights in Oct 2025

10/10 Excellent

Dennis

Stayed 2 nights in Oct 2025

10/10 Excellent

Arnaldo

Stayed 4 nights in Oct 2025

10/10 Excellent

Graciela

Stayed 3 nights in Oct 2025

2/10 Terrible

Gillian

DO NOT STAY HERE - unless you want to be woken up at 7am by construction and the front desk couldn’t care less
Stayed 2 nights in Oct 2025

8/10 Good

monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

Stella

Stayed 2 nights in Oct 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was prefect to walk around the city. The bus service took us to city center and the palace. Everyone at the hotel was helpful and attentive and friendly . Having people at the front desk and resturant was extremely helpful due to the fact we do not speak or understand Spanish .
Stayed 2 nights in Sep 2025

4/10 Poor

Rebeca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a nice area and very easy to move to any part of the city, lots of food options close by. It could use an update as its last renovation was many years ago. The main problem is the construction site right in front of the hotel; this is a major modification of the metro line so it will take a long time before the noise gets better; it also limits a lot how easy it is to use public transportation. I wouldn't book this property until the work is finished.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent would definitely return
Stayed 4 nights in Oct 2025

8/10 Good

Mustafa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were happy with our stay here, we recommend it!
Stayed 3 nights in Oct 2025

6/10 Okay

Alexander

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location and staff were great! However, we booked this hotel because it listed air conditioning, but it was broken in our room. This made sleeping quite difficult and I woke up multiple times with soaking wet pillows. If the A/C worked this would be 4 or 5 stars, but we could rarely get the rest we needed which did affect our trip a little bit. Also, wifi didn't work for out stay but that wasn't as big a deal as the A/C.
Stayed 4 nights in Oct 2025

10/10 Excellent

jorge, guayaquil

Stayed 3 nights in Oct 2025

10/10 Excellent

Mabel

Stayed 2 nights in Oct 2025

10/10 Excellent

Nino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints.
Stayed 3 nights in Oct 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a Good property for a business visit.Or conference but maybe not as much for tourist. There's probably about a mile and a half walk to the touristy areas. But overall a really nice clean hotel with good staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jason

Stayed 2 nights in Sep 2025

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel y el servicio excelente, todo impecable. Personal muy amable y zona segura, y bien comunicada. Cuarto amplio cama firme y baño en excelentes condiciones. Solamente que están haciendo excavaciones para la construcción de otra línea del metro. Se puede llegar sin problemas y la entrada principal está sin ninguna obstrucción.
Stayed 2 nights in Aug 2025

8/10 Good

Cooper

Liked: Cleanliness, staff & service, property conditions & facilities

LOTS of construction outside the front of Hotel

Hotel is very nice. Great location. Walking distance to everything. Nice brunch at the location. But our room was facing the front of hotel and there is a massive amount of construction outside the window as they are completely repairing the roads. Looks like the project will go on for awhile. Starting early like 7am the construction crews, tractors, & cranes arrive and make a ton of noise. Waking us up very early in the room.
Stayed 1 night in Sep 2025

10/10 Excellent

Hilary

Stayed 2 nights in Sep 2025

8/10 Good

Caitlin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closest Metro was closed because of construction which ended up being less convenient.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rafael

Muy bien
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is super convenient, right next to different transportation options. Plus, Retiro park is just a 10-minute walk away. The hotel is spotless and smells amazing. The staff is so nice and welcoming.
Stayed 2 nights in Sep 2025