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4.3 out of 5

"Best staff and great location. The rooms are big and lucrative and the 24/7 service is amazing " More

By a verified traveller on Tue 20 Mar 2018

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Family Room

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Superior Double Room, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quadruple Room

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

The great public transport around Hotel Claridge Madrid gets high marks from our customers. During your stay, you'll be within walking distance of El Retiro Park. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Enjoy Spanish cuisine while dining at Claridge Cafe-Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, Pilates classes and bicycles to rent
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 13 minutes by foot from El Retiro Park and a 3-minute drive from Prado Museum
  • Dogs welcome for a fee

Hotel Claridge Madrid ratings based on 14 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Claridge Madrid

Everyone (11) Couples (2) Family (2)
5 out of 5
Best staff and great location. The rooms are big and lucrative and the 24/7 service is amazing

Posted by on 20 Mar 2018

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Comment from Hotel Management

21 Mar 2018 by reception

Dear Customer; We appreciate your very positive comments and we look forward to your future stays with us. Receive a cordial greeting from all our team!

5 out of 5

Very good

Has pleasant experience. Just opposite metro station.

Posted by , from cardiff on 26 Feb 2018

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Comment from Hotel Management

26 Feb 2018 by Mika

We are very glad with your pleasant days. Thank you for sharing your experience.

4 out of 5
Nähe u bahn u busstation, tolle aussicht, fteundliche rezeption, gemütliche lounge, sehr schöne zimmer

Posted by on 21 Oct 2019

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Comment from Hotel Management

21 Oct 2019 by roberto

thanks for your nice words

5 out of 5
Das Personal ist sehr freundlich und hilfsbereit. In direkter Nähe befindet sich alles, was man braucht, Restaurants, Bars, Supermarkt. Man kommt von dort leicht mit vielen verschiedenen Bussen überall hin.

Posted by on 13 Sep 2019

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Comment from Hotel Management

16 Sep 2019 by Laura

Guten Morgen Wir sind sehr dankbar, dass Sie Ihre Meinung teilen, und wir freuen uns sehr, dass Sie eine gute Zeit mit uns hatten. Wir hoffen, Sie bald wieder zu sehen Grüße

5 out of 5
Hotel très bien placé, personnel agréable qui parle français et les locaux sont parfaits

Posted by , from Saint Étienne on 17 Jun 2019

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Comment from Hotel Management

20 Jun 2019 by recepcion

muchas gracias por sus amables palabras saludo grande

4 out of 5
Das Hotel ist sehr schön, leider bis in die Nacht hinein sehr laut vom Strassenlärm. Das Hotel steht mitten im Verkehr. Wer nachts gerne mit offenem Fenster schlafen möchte, geht leider nicht. Das Hotel liegt eher ausserhalb, die Metro jedoch ist in unmittelbarer Nähe. Um in die Stadt zu kommen, kein Problem.

Posted by on 6 May 2019

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Comment from Hotel Management

8 May 2019 by Mika

Guten Tag. Es war schade, dass ich mich nicht bestmöglich ausruhen konnte. Zögern Sie nicht, uns das nächste Mal mitzuteilen, und wir werden uns bemühen, es zu lösen, während Sie im Hotel sind. Vielen Dank für Ihre Meinung und einen Gruß aus Madrid.

4 out of 5
Sehr guter Service, tolles Frühstücksbuffett, saubere schöne Zimmer. Laute Umgebung (Strasse, Verkehr), konnten das Fenster in der Nacht nicht öffnen

Posted by on 4 May 2019

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Comment from Hotel Management

6 May 2019 by Mika

Vielen Dank für Ihre Erfahrungen. Hoffentlich wird Ihr Aufenthalt beim nächsten Mal noch besser. Grüße

5 out of 5

Posted by on 20 Apr 2019

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Comment from Hotel Management

21 Apr 2019 by Eva

Thank you for your good opinion about us, we wait see you soon in our hotel. Best regards.

4 out of 5
Metro ja kauppoja lähellä sekä ystävällinen ja palvelualtis henkilökunta tekivät lomastamme oikein mukavan. Voi kyllä suositella!

Posted by , from Kanta-Häme on 29 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by Laura

Paljon kiitoksia siitä, että olet viettänyt aikaa lähettääksesi meille kommenttimme, ja toivomme voivamme nähdä sinut uudelleen liian kaukaisessa tulevaisuudessa.

5 out of 5
Le personnel très accueillant, hôtel propre et spacieux

Posted by on 17 Mar 2019

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Comment from Hotel Management

17 Mar 2019 by Pedro

Thanks for staying with us! Your opinion is very important to us.

Property Features

Hotel Claridge Madrid offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 3 meeting rooms are available. Tour or ticket assistance, multilingual staff, and a garden are also featured at the business-friendly Hotel Claridge Madrid. You'll have access to the outdoor pool at a partner property. Parking is available for a fee. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 15 levels
  • Built in 1967
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Calanas Station (2 km / 1.3 mi)
  • Metro station: Conde de Casal Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Claridge Madrid offers 120 accommodations with minibars and a safe. A pillow menu is available. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (complimentary) are also available.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Pillow options
  • Cots (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Claridge Cafe-Restaurant – This restaurant specialises in Spanish cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Bicycle rentals on site
  • Yoga classes/instruction on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 300 per accommodation, per stay, plus a deposit of EUR 300 per stay
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.95 per person
  • Self-parking fee: EUR 22 per day
  • Pet deposit: EUR 300 per stay
  • Pet fee: EUR 300 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Claridge Madrid
  • Hotel Claridge Madrid
  • Claridge Hotel Madrid
  • Hotel Claridge Madrid Hotel
  • Hotel Claridge Madrid Madrid
  • Hotel Claridge Madrid Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 May and close on 31 October.
  • Pool access available from 11:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.