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Hotel Exe Plaza

4-star property
Paseo De La Castellana 191, Madrid, Madrid (01) 562 1066
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4.3 out of 5
Excellent!
See all 10 ebookers Reviews

"Excellent, staff assistance " More

By a verified traveller on Sat 04 Jun 2022

Points Of Interest

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Comfort Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€100* Per night/room 30 Apr - 1 May

Familiar Room, connecting room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Romantic Room (Cava bottle + chocolates)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room (Single Use)

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Junior Suite (Single Use)

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Premium Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Hotel Exe Plaza. During your stay, you're just a quick walk from Paseo de la Castellana. You'll find features such as free WiFi in public areas, plus a business centre and breakfast (surcharge).

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Paseo de la Castellana and Plaza de Castilla

Hotel Exe Plaza ratings based on 10 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Exe Plaza

Everyone (5) Family (3) Other (1) Friends (1)
5 out of 5
Excellent, staff assistance

Posted by on 4 Jun 2022

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5 out of 5
Excellent service highly recommended

Posted by on 8 Feb 2022

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5 out of 5
Location great. Non of the Rooms have walk in showers. No coffee or tea making equipment in the room.

Posted by on 21 Aug 2019

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5 out of 5
Good location, metro and bus station just outside the hotel. 24 hours McDonalds just down stairs. Other restaurants nearby.

Posted by , from Newport, UK on 9 May 2018

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4 out of 5

21st Birthday celebrations

I booked this trip for my son for his 21st Birthday celebrations and it was a really good break, the hotel is situated within walking distance to the bernabau (not sure how this is spelt) football stadium, there was a macdonalds right next door to the hotel and a taxi and bus rank practically opposite, also the metro was in walking distance. The only negative was that i couldnt book in to the hotel until 2pm which is nit very good if you have had a morning flight and just want to get changed and have a shower before going out.

Posted by on 18 Feb 2016

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3 out of 5

Good location but may not please everyone

The Silken Puerta Castilla is located in the North of Madrid but next to a tube station that will take you to the city center in 15 min (direct to Sol, Tribunal, Real Madrid stadium, etc.). The area around the hotel is nothing special (a few modern buldings, the begining of Castellana and Tetuan, a very diverse area). But you will find lots of restaurants if you walk 5 min south and you also have lots of budget places around. The rooms are ok but lack some things such as slippers (this is a 4* after all!). Also, because of the 24hr McDonalds by the door, you may want to check your room doesn't get too noisy. I didn't try the breakfast, but at Eur19 it is a little bit too expensive! You have a bar at the hotel that serves good coffee and pastries or you can go outside to a Spanish bar or Rodilla, etc. and have a filling breakfast for 5 eur or less. All in all, it is a fairly priced hotel located in a very local area (you won't see menus in english around here) very well communicated with the rest of the city. I will definitely recommend it to tourists and business people alike.

Posted by on 10 Oct 2013

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5 out of 5

Posted by on 19 Jun 2023

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4 out of 5

Posted by on 11 Dec 2018

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5 out of 5

Posted by on 17 Oct 2018

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2 out of 5

(100)1 Nacht mit Albtraum

Unter einem 4-Sterne Riad hatten wir und etwas völlig anderes vorgestellt! Das schlimmste vorweg: Das man sah vom Bett direkt ins Bad, da das Badezimmer OHNE Tür direkt mit dem Wohnbereich verbunden ist!! Privatsphäre also kein Thema. Der Albtraum begann bereits bei der Anreise: der Taxi-Fahrer musste uns an einer vom Riad weit entfernten Strassenecke rauslassen, da nur noch beengende Gassen weiterführten. Es war 11 Uhr morgens und nur wenige Touristen unterwegs. Da die Einheimischen sogut wie kein Englisch sprechen, kämpften wir uns mit Zeichensprache und Französisch durch (ja, trotz Amtssprache sprechen die meisten nur gebrochen französisch). Die Einheimischen starrten uns an, als wären wir Ausserirdische und als hätten sie noch nie Touristen gesehen. Es lag die ganze Zeit eine bedrohliche Atmosphäre in der Luft und als wir beim ungefär siebten Mal nach dem Weg fragen keine richtige Antwort bekamen, weil niemand wusste wo die Strasse war (man muss dazu sagen, dass wir die Hotelangaben leider nicht in arabischer Schrift ausgedruckt hatten ha-ha), quatschte uns ein sehr unvertrauenswürdig wirkender Marrokaner an, er wisse wo das Riad sei und führe uns dort hin. Es waren, ohne zu übertreiben etwa 10 Ecken an dunklen, beengenden, schmalen Gassen zu überwinden bis wir am Riad ankamen - unübersichtlicher geht es wirllich nicht mehr! Wir dachten, dass hinter jeder Ecke unser letztes Stündlein schlagen würde oder wir zumindest ausgeraubt werden. Wir waren verzweifelt und gingen deshalb immer weiter mit, als wir dann langsam die Nummern an den Wänden sahen und uns der Mann immer wieder versuchte zu beruhigen (was um so beunruhgender wirkte) kamen wir beim Riad an. Wir gaben ihm dann unaufgefordert ein kleines Trinkgeld worauf er mehr verlangte und sich fast nicht mehr abwimmeln liess - einfach nur erbärmlich. Das Dienstmädchen welche das Tor (übrigens ein zu klein geratenes Scheunentor mit mittelalterlichem Riegelverschluss) scheinte den Schleuser zu kennen. Im Zimmer war es eiskalt und die Klima resp. Heizanlage funktionierte nicht. Das WLAN Netz war im Zimmer zu schwach, so dass das Internet nicht funktuonierte. Heiss-/Kaltwasser im Bad und Dusche gingen nicht gleichzeitig - meine kälteste Dusche seit einer Militärübung vor 10 Jahren. Alles in allem: So etwas habe ich noch nie erlebt und ich war in weit abgelegeneren und ärmlicheren Gegenden und Unterkünften unterwegs - dort wusste ich allerdings was auf mich zu kommt. Erwartungen gem. Fotos und Beschreibung für ein 4-Sterne Riad definitiv NICHT erfüllt! Würde ich niemandem empfehlen. Wir blieben nur eine Übernachtung dort von ursprünlich vier.

Posted by on 5 Jan 2016

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About the Hotel Exe Plaza

Location Paseo De La Castellana 191, Madrid, Madrid 28046

Property Features

Public spaces have free WiFi. A business centre and meeting rooms are available. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Hotel Exe Plaza. Parking is available for a fee. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 262 guestrooms or units
  • 11 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Madrid Chamartín Station (1.4 km / 0.9 mi)
  • Metro station: Plaza de Castilla Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Exe Plaza offers 262 accommodations with minibars and a safe. Beds feature down duvets. Flat-screen televisions come with satellite channels. Bathrooms include a bath, bidets and hairdryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • Flat-screen television
  • Satellite channels
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash.

  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Self-parking fee: EUR 19 per day
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Exe Castilla
  • Exe Hotel Puerta Castilla
  • Exe Puerta
  • Exe Puerta Castilla
  • Exe Puerta Castilla Hotel
  • Hotel Exe Castilla
  • Hotel Exe Puerta
  • Hotel Exe Plaza Madrid
  • Hotel Puerta Castilla
  • Puerta Castilla Hotel
  • Hotel Silken Puerta Castilla
  • Silken Puerta Castilla Madrid
  • Exe Plaza Madrid
  • Exe Plaza
  • Hotel Exe Plaza Hotel
  • Hotel Exe Plaza Madrid
  • Hotel Exe Plaza Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.