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Hotel ILUNION Alcalá Norte

Property class: 4

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Photo gallery for Hotel ILUNION Alcalá Norte

A modern lobby with a seating area, a bar, and large windows.
A modern bar area with tiered shelving displaying various bottles and glassware.
A modern lobby with seating areas, a reception desk, and a stone accent wall.
An outdoor cafe area with tables and chairs, potted plants, and a glass ceiling.
A modern building with a glass entrance, large pillars, and potted plants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Calle de San Romualdo, 30, Madrid, Madrid, 28037
  • Place, Calle de Alcalá
    ‪8 min walk‬
  • Place, La Quinta de los Molinos Park
    ‪8 min walk‬
  • Place, Riyadh Air Metropolitano
    ‪4 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪9 min drive‬

Room options

View all photos for Superior Double Room

A modern hotel room with a large bed, a bedside table, a chair, and a view of the outdoors through sheer curtains.

Superior Double Room

7.0 out of 10
Good
(2 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Grand Double Room, 1 King Bed, Terrace

A hotel room with a large bed, a TV, a desk, and a balcony with a view.

Grand Double Room, 1 King Bed, Terrace

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Double Room, 1 King Bed, Terrace

A modern hotel room with a large bed, a desk, and a chair.

Grand Double Room, 1 King Bed, Terrace

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, Pet friendly

A hotel room with a bed, a bedside table with a phone, a wall socket, and a power outlet. There is a pet bed and a blue pet bowl on the floor.

Double Room, Pet friendly

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A modern hotel room with a large bed, bedside tables, a desk, and a chair.

Triple Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, 2 adults and 1 child

A modern hotel room with a large bed, bedside tables, a desk, and a chair.

Triple Room, 2 adults and 1 child

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Double Room Single Use

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a desk with a chair, and a window with curtains.

Double Room Single Use

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

A modern hotel room with a large bed, bedside tables, a desk, and a chair.

Double Room

9.4 out of 10
Exceptional
(106 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Hotel ILUNION Alcalá Norte

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and a business center.
Hotel ILUNION Alcalá Norte offers 212 accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. Satellite television is provided. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel ILUNION Alcalá Norte. During your stay, you're just a quick walk from Calle de Alcalá. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Riyadh Air Metropolitano and 8 minutes from El Retiro Park
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 6 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 2390 square feet (222 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hotel ILUNION Alcalá Norte.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Alcala Norte Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alcala Norte Restaurant

Things to do

  • Gym
  • Stereo

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,390 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2004
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.00 for adults and EUR 9 for children
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Alcalá Norte
Confortel Alcalá Norte
Confortel Alcala Norte Hotel Madrid
Confortel Alcala Norte Madrid
Confortel Alcalá Norte Madrid
Hotel Confortel Alcalá Norte
Hotel Confortel Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte
ILUNION Alcalá Norte Madrid
ILUNION Alcalá Norte
Ilunion Alcala Norte Madrid
Hotel ILUNION Alcalá Norte Hotel
Hotel ILUNION Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte Hotel Madrid

Hotel ILUNION Alcalá Norte Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 1002 reviews
Rating 8 - Good. 239 out of 1002 reviews
Rating 6 - Okay. 61 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Valentin Florin

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms, services and staff.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel. Staff was very accommodating and professional, loved location as well, just a quick taxi ride to downtown.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

MISS S

Liked: Cleanliness, staff & service, amenities
Nice comfortable bed and great breakfast!
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Warren

Breakfast was really good
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, good breakfast. Brilliant location for Athletico Madrid football stadium
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

RICHARD EUGENE

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Hotel and friendly staff. Nice rooms and a general lovely atmosphere in the hotel.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Location was very good for my needs
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

STACEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and comfortable
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Hernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room,
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

BenLM

Liked: Cleanliness, amenities, property conditions & facilities
Great place, good location along with great staff
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

SUNGWOONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Good breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Fedir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Babatunde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel in a quiet, safe area of Madrid. The staff were courteous, helpful and very accommodating. The room is clean, modern, and very spacious but the bathroom is a little bit dated.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Location, expedite in and out, clean and comfortable room. Great value for price.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Check In, easy. Breakfast, great. Staff, friendly. Would recommend and stay again.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Genyfer

Liked: Cleanliness, staff & service, amenities
Very nice hotel and not far from tourist attraction! Very clean and staff was super nice
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
I really like this hotel
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional. The breakfast was nice and good options.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was accommodating to our needs. Although it’s a bit far from the main attractions, the hotel was very clean and the room was perfect.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and breakfast.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great just far from the metro.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to go with your pet! The room was great and great location
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Stoytcho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value for money in Madrid
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V good breakfast, clean rooms, typical business-type 4 star. Maybe could have had better air-con in room but nothing an open window didnt sort.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Tominica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that this hotel is situated in a nice part of town away from the hustle and bustle ofthe city. Very clean and beautiful hotel
Stayed 2 nights in Sep 2025