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Hotel ILUNION Alcalá Norte

4.0 star property

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Photo gallery for Hotel ILUNION Alcalá Norte

Lobby sitting area
Property amenity
Exterior
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Calle de San Romualdo, 30, Madrid, Madrid, 28037
  • Place, Calle de Alcalá
    ‪8 min walk‬
  • Place, La Quinta de los Molinos Park
    ‪8 min walk‬
  • Place, Riyadh Air Metropolitano
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪8 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

7.0 out of 10
Good
(2 reviews)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Double Room, 1 King Bed, Terrace

Grand Double Room, 1 King Bed, Terrace

Grand Double Room, 1 King Bed, Terrace

8.4 out of 10
Very good
(8 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Pet friendly

Double Room, Pet friendly

Double Room, Pet friendly

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Triple Room

Down duvets, in-room safe, desk, blackout curtains

Triple Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Triple Room, 2 adults and 1 child

Down duvets, in-room safe, desk, blackout curtains

Triple Room, 2 adults and 1 child

  • 28 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room Single Use

Down duvets, in-room safe, desk, blackout curtains

Double Room Single Use

  • 28 sq m
  • City view
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed

View all photos for Double Room

Double Room

Double Room

9.4 out of 10
Exceptional
(89 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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Lobby sitting area
Hotel ILUNION Atrium
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 1,001 reviews
The price is €88
includes taxes & fees
11 Jan - 12 Jan 2026
Hotel ILUNION Atrium

About this property

Hotel ILUNION Alcalá Norte

Hotel with a restaurant, near Riyadh Air Metropolitano
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and a business center.
Hotel ILUNION Alcalá Norte offers 212 accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. Satellite television is provided. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel ILUNION Alcalá Norte. During your stay, you're just a quick walk from Calle de Alcalá. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Riyadh Air Metropolitano and 10 minutes from El Retiro Park
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 6 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 2390 square feet (222 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hotel ILUNION Alcalá Norte.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Alcala Norte Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alcala Norte Restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,390 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.00 for adults and EUR 9 for children
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Alcalá Norte
Confortel Alcalá Norte
Confortel Alcala Norte Hotel Madrid
Confortel Alcala Norte Madrid
Confortel Alcalá Norte Madrid
Hotel Confortel Alcalá Norte
Hotel Confortel Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte
ILUNION Alcalá Norte Madrid
ILUNION Alcalá Norte
Ilunion Alcala Norte Madrid
Hotel ILUNION Alcalá Norte Hotel
Hotel ILUNION Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte Hotel Madrid

Hotel ILUNION Alcalá Norte Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 611 out of 1001 reviews
Rating 8 - Good. 276 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

dolly

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very modern. AC worked excellent it does have a gym. The food at the restaurant was very good. The staff amazing. Starting with Maria at the front desk always working with a smile. The restaurant and bar staff very nice all were hard workers. Starting with Estefania always super nice and nonstop , then Carlos with the pony tail so good with the food recommendations, Richard extremely efficient and fast. The other Carlos a little rough but always took care of me and very hard worker. Alejandro also a great waiter and server. Overall I definitely would return in a second.
Stayed 6 nights in Sep 2025

6/10 Okay

Prabhat, Toronto

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
There was no water in the gym for 3 days even after repeated requests. Toilet flush did not work and was told that was normal.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
I really like this hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Ben

Stayed 3 nights in Sep 2025

6/10 Okay

Neil

Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

The staff, especially Maria were exceptional. Nothing was too much trouble for them. Friendly, polite and helpful. The breakfast was perfect, every nationality, race, culture and dietary requirement was catered for. I will be returning next year for sure.
Stayed 3 nights in Sep 2025

8/10 Good

Melvin

Mejorar limpieza

Habían pelos extraños en el baño y en la cama
Stayed 1 night in Sep 2025

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good the room the bed,very clean bathroom the staff is very friendly. The only thing I didn’t like was the distance between the hotel and the metro. Besides that the hotel is great.
Stayed 1 night in Sep 2025

10/10 Excellent

Jessenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was so friendly and helpful throughput my stay. was walking distance of some of the best spots in town for food.
Stayed 5 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Tominica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that this hotel is situated in a nice part of town away from the hustle and bustle ofthe city. Very clean and beautiful hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Kapil

Stayed 3 nights in Sep 2025

10/10 Excellent

Dalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good experience here. Great breakfast buffet!
Stayed 7 nights in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Aditi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean hotel, clean room, excellent facilities, easily accessible supermarket and metro stations nearby. Friendly staff. 🙌💯
Stayed 5 nights in Aug 2025

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with all the necessary amenities

Great hotel. Room was comfy and the bed was the best. Liked the gym, and good breakfast. Staff super friendly.
Stayed 1 night in Sep 2025

8/10 Good

Michelle

Stayed 1 night in Aug 2025

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The breakfast buffet was a great deal and offered several options. The staff was very friendly and nice! The restaurant/bar served great food, and the servers were friendly and nice. The cleaning staff was also very friendly. The hotel is located in a quiet area. Using Uber, you can get to the center in about 20 minutes. I highly recommend it!
Stayed 4 nights in Aug 2025

6/10 Okay

elizabeth

Stayed 3 nights in Aug 2025

10/10 Excellent

Martyn

Stayed 1 night in Aug 2025

10/10 Excellent

Alkarim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Was perfect
Stayed 1 night in May 2025

10/10 Excellent

Christina

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
We didn’t really have control over the AC but it was set to a good temperature. Everything else was perfect. The bed was so comfy and the rooms and bathroom was so nice. Planning on returning here asap
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline, Staten Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ILUNION Alcalá Norte was perfect outside the city since I don’t like crowds that much. Publix transportation was very easy to access, buses outside and train within walking distance. The hotel was definitely comfortable and clean as well. For my first time in Madrid, I’m glad I stayed here.
Stayed 4 nights in Jul 2025