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Hotel ILUNION Suites Madrid

4.0 star property

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Photo gallery for Hotel ILUNION Suites Madrid

Down duvets, in-room safe, desk, blackout curtains
Lobby
Exterior
Breakfast, lunch and dinner served
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Lopez de Hoyos, 143, Madrid, Madrid, 28002
  • Place, National Auditorium of Music
    ‪9 min walk‬
  • Place, Parque de Berlin
    ‪11 min walk‬
  • Place, Bernabéu Stadium
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪11 min drive‬

Room options

View all photos for Double Room

Down duvets, in-room safe, desk, blackout curtains

Double Room

9.0 out of 10
Wonderful
(86 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room

Down duvets, in-room safe, desk, blackout curtains

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room

Down duvets, in-room safe, desk, blackout curtains

Family Room

9.6 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Single Sofa Bed and 1 Single Murphy Bed OR 2 Single Beds, 1 Single Sofa Bed and 1 Single Murphy Bed

View all photos for Quadruple Room

Down duvets, in-room safe, desk, blackout curtains

Quadruple Room

8.6 out of 10
Excellent
(12 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Single Sofa Bed and 1 Single Murphy Bed OR 2 Single Beds, 1 Single Sofa Bed and 1 Single Murphy Bed

View all photos for Triple Room, 2 adults and 1 child

Down duvets, in-room safe, desk, blackout curtains

Triple Room, 2 adults and 1 child

9.4 out of 10
Exceptional
(13 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Pet friendly

Down duvets, in-room safe, desk, blackout curtains

Double Room, Pet friendly

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room Single Use

Down duvets, in-room safe, desk, blackout curtains

Double Room Single Use

  • 25 sq m
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed

View all photos for Triple Room

Down duvets, in-room safe, desk, blackout curtains

Triple Room

9.2 out of 10
Wonderful
(9 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Murphy Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Premium Double Room

Down duvets, in-room safe, desk, blackout curtains

Premium Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

Similar properties

Down duvets, in-room safe, desk, laptop workspace
Hotel ILUNION Pio XII
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,010 reviews
The price is €84
includes taxes & fees
8 Jan - 9 Jan
Hotel ILUNION Pio XII

About this property

Hotel ILUNION Suites Madrid

Hotel with a restaurant, near Bernabéu Stadium
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Hotel ILUNION Suites Madrid offers 152 accommodations with safes and hair dryers. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel ILUNION Suites Madrid. During your stay, you'll be within walking distance of Bernabéu Stadium. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Bernabéu Stadium and a few minutes from Movistar Arena
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and 10 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 6997 square feet (650 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel ILUNION Suites Madrid. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:30 AM.
El Fogon - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 23 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Fogon

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (6,997 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.00 for adults and EUR 9.00 for children
  • Self parking fee: EUR 23 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.
Property Registration Number HM4275
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Confortel Suites
Confortel Suites Hotel
Confortel Suites Hotel Madrid
Confortel Suites Madrid
Hotel ILUNION Suites Madrid
Hotel ILUNION Suites
ILUNION Suites Madrid
ILUNION Suites
Confortel Suites Madrid Hotel Madrid
Confortel Hotel Madrid
Madrid Confortel Hotel
Confortel Suites Madrid Hotel
Ilunion Suites Madrid Madrid
Hotel ILUNION Suites Madrid Hotel
Hotel ILUNION Suites Madrid Madrid
Hotel ILUNION Suites Madrid Hotel Madrid

Hotel ILUNION Suites Madrid Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1015 reviews
Rating 8 - Good. 293 out of 1015 reviews
Rating 6 - Okay. 62 out of 1015 reviews
Rating 4 - Poor. 25 out of 1015 reviews
Rating 2 - Terrible. 13 out of 1015 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kalai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a wonderful area very close to a subway station and in a quiet safe feeling area. The staff were lovely and accommodating and there were great restaurants nearby within walking distance. Staff was able to keep our luggage as we arrived by train earlier than check in. The room was spacious for the 3 of us and very comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area. Great food
Stayed 5 nights in Sep 2025

10/10 Excellent

Victor Antonio, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything & everyone was amazing since the moment i stepped in. Even when i ended up in the wrong Ilunion hotel (Pio XII), they got a taxi for me and sent me on my way. Thank you so much, will recommend to my colleagues and anyone visiting the lovely city of Madrid.
Stayed 6 nights in Sep 2025

6/10 Okay

Michel

Travelled with partner
Liked: Cleanliness, staff & service
It was okay
Stayed 3 nights in Sep 2025

10/10 Excellent

Ricki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

2/10 Terrible

Faruque

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower is Broken, AC not working.
Stayed 3 nights in Sep 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay - the staff were nice, the room was comfortable, the breakfast was excellent. Minor issue with the air conditioning on the last night but nothing to complain about.
Stayed 7 nights in Sep 2025

10/10 Excellent

FABIOLA

Stayed 3 nights in Sep 2025

10/10 Excellent

Evelyn, Glendale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early and they were completely accomodating. We got an upgrade and the room was beautiful. Sparce but beautiful. Everything was nice and comfortable. We also needed the hotel doctor. She was awesome. Breakfast too was wonderful with so many choices. Well worth the €15.
Stayed 4 nights in Sep 2025

10/10 Excellent

Alexis

Travelled with group
Liked: Amenities
Nice location!
Stayed 1 night in Sep 2025

10/10 Excellent

Valeria De Moraes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and lobby and delicious breakfast with many choices
Stayed 3 nights in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cathy

Liked: Amenities
If you don’t mind the metro (which is so easy you should give it a go) you can get anywhere from this hotel. Next to a supermarket and the staff were so nice!
Stayed 5 nights in Sep 2025

6/10 Okay

Abraham

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Tuyen

Liked: Cleanliness, staff & service

Good hotel but not a 4-star grade

Very convenient location near metro, retail shops around, friendly staff, good breakfast, room is clean but not 4-star quality
Stayed 2 nights in Sep 2025

2/10 Terrible

omid

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hotel ILUNION Suites Madrid with our 7-month-old baby, and the experience was very disappointing. Reception staff were rude and unhelpful — when I asked for a kettle to prepare baby formula, I was told it was “my problem.” The bathroom fan didn’t work, leaving the room smelling bad. Shampoo was not refilled, and basic items like napkins and flip flops were missing. For £650 for 3 nights, the service and facilities were far below expectations. I would not recommend this hotel, especially for families.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Belen at reception was excellent! She greeted us with a warm welcome and was able to accommodate us with a change of room as we arrived early in the morning from the airport and we were tired! She helped us with a map and made great suggestions! The room was spacious, modern, clean and quiet. I would suggest eating breakfast outside of the hotel as it was not included! The buffet breakfast cost us 15 Euros each! Expensive for what was offered. When we went out walking we saw much better offerings for 8 Euros! Eg. Avocado on toast or eggs Benedict! Live and learn. We had a great stay at the hotel, liked the location and the friendly and helpful staff. I would definitely recommend it to my family and friends😊
Stayed 1 night in Sep 2025

10/10 Excellent

Xianjing

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at this hotel. Would recommend it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Racquel

Stayed 4 nights in Aug 2025

10/10 Excellent

Isabel

Stayed 7 nights in Aug 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was super spacious and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

CHRISTIAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast , has parking , is close by car to city attractions , clean, very nice staf etcc. I will stay here for sure.
Stayed 2 nights in Aug 2025

8/10 Good

Katherine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the place. It was a really nice hotel to stay in Madrid. My cousin and I stayed at the hotel 2 nights. But I don’t understand the overcharge of $10 for doing a checkout 1 hour later due to traffic, I don’t get it.
Stayed 1 night in Aug 2025