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4.1 out of 5

"Excellent receptionists/very friendly hotel but far from the centre. " More

By a verified traveller on Tue 12 Sep 2017

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Standard Double Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at Hotel Mercader. During your stay, you'll be close to The Magic Box. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 7 minutes by car from The Magic Box and 10 minutes from El Retiro Park
  • Pet-friendly amenities are available, including food and water bowls

Hotel Mercader ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Mercader

Everyone (7)
4 out of 5

Friendly,clean hotel

Excellent receptionists/very friendly hotel but far from the centre.

Posted by on 12 Sep 2017

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Comment from Hotel Management

15 Sep 2017 by fernando

Thanks and Best Regards,Fernando.

5 out of 5

Posted by on 6 Nov 2022

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5 out of 5

Posted by on 5 Mar 2019

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Comment from Hotel Management

29 Apr 2019 by MERCADER HOTEL-FERNANDO.

¡Gracias por alojarse en el hotel Mercader! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios y esperamos volver a verles.

4 out of 5
Bon hotel moderne chambre confortable petit dejeuner copieux parking pas loin du centre en voiture

Posted by on 21 Feb 2019

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Comment from Hotel Management

23 Feb 2019 by MERCADER HOTEL-FERNANDO.

Merci de votre séjour à l'hôtel Mercader! Nous sommes très soucieux de rendre nos invités'séjour aussi agréable que possible, donc nous apprécions vos commentaires et nous nous réjouissons de vous revoir.

3 out of 5
Hotel befindet sich ausserhalb von Madrid bei einem Grossmarkt. In die Stadt kommt man nur nit einem Auto oder man muss 2h einrechnen.

Posted by on 27 Jan 2019

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Comment from Hotel Management

27 Jan 2019 by MERCADER HOTEL-FERNANDO.

Thank you for staying at Hotel Mercader! We are very concerned about making our guests' stay as pleasant as possible, so we appreciate your comments and look forward to seeing you again.

4 out of 5

Posted by on 26 Jan 2019

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Comment from Hotel Management

29 Jan 2019 by MERCADER HOTEL-FERNANDO.

¡Gracias por alojarse en el hotel Mercader! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios y esperamos volver a verles.

4 out of 5

Posted by on 26 Jan 2019

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Comment from Hotel Management

29 Jan 2019 by MERCADER HOTEL-FERNANDO.

¡Gracias por alojarse en el hotel Mercader! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios y esperamos volver a verles.

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 775 square feet (72 square metres) and includes a conference centre. Tour or ticket assistance, vending machine, and multilingual staff are also featured at Hotel Mercader. Free self parking is available. Smoking is allowed in designated areas at this 4-star Madrid hotel.

  • 1 building
  • 124 guestrooms or units
  • 5 levels
  • Conference rooms
  • 775 sq ft of conference space
  • 72 sq. m of conference space
  • Built in 2005
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Free parking nearby

Transport

  • Train station: Madrid El Pozo Station (4.2 km / 2.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hotel Mercader offers 124 accommodations with minibars (stocked with some free items) and a safe. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Deep-soaking bath
  • Stocked minibar (select free items)
  • Television
  • Satellite channels
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Hotel Mercader has a restaurant serving breakfast and dinner.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Contactless check-out is available.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8 to 10 for adults and from EUR 8 to 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • H2 Mercader
  • H2 Mercader Hotel
  • H2 Mercader Hotel Madrid
  • H2 Mercader Madrid
  • Hotel Mercader Madrid
  • Hotel Mercader
  • Mercader Madrid
  • Hotel Mercader Hotel
  • Hotel Mercader Madrid
  • Hotel Mercader Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.