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Hotel Mercader

Property class: 4

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Photo gallery for Hotel Mercader

A lobby with a reception desk, a Christmas tree, and a glass door entrance.
A spacious dining area with multiple tables and chairs, large windows with blinds, and a modern kitchen area with appliances.
A hallway with a wooden door and a view into a room with a dining table and chairs.
A hotel room with a bed, a desk, a chair, a framed picture on the wall, and a tray with breakfast items on the bed.
A modern lobby with a marble staircase, an elevator, and a wall-mounted information display.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Calle Eje 2-7A, Poligono Alimentario Mercamadrid,18, Madrid, Madrid, 28053
  • Place, Manzanares Park
    ‪2 min drive‬
  • Place, The Magic Box
    ‪4 min drive‬
  • Place, Madrid Río
    ‪6 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, a desk, a television, and a tray of breakfast items.

Standard Double Room

8.6 out of 10
Excellent
(22 reviews)
  • City view
  • 12 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

A modern bathroom with a glass shower enclosure, a sink with a mirror, and a toilet.

Single Room

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, desk, chair, bedside table, and a large mirror.

Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Single Use

A hotel room with a bed, bedside table, desk, chair, and a large mirror.

Double Single Use

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Hotel Mercader

A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.
Hotel Mercader offers 124 accommodations with minibars (stocked with some free items) and safes. Televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Mercader. During your stay, you'll be close to The Magic Box. You'll find features like free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 8 minutes by car from The Magic Box and 10 minutes from El Retiro Park
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 775 square feet (72 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Mercader. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Madrid hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Hotel Mercader has a restaurant serving breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 8 to 10 for adults and EUR 8 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (775 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 to 10 for adults, and EUR 8 to 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

H2 Mercader
H2 Mercader Hotel
H2 Mercader Hotel Madrid
H2 Mercader Madrid
Hotel Mercader Madrid
Hotel Mercader
Mercader Madrid
Hotel Mercader Hotel
Hotel Mercader Madrid
Hotel Mercader Hotel Madrid

Hotel Mercader Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 277 out of 705 reviews
Rating 8 - Good. 285 out of 705 reviews
Rating 6 - Okay. 92 out of 705 reviews
Rating 4 - Poor. 32 out of 705 reviews
Rating 2 - Terrible. 19 out of 705 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

CHI YUEN MAVERICK

Clean. Perfect stay if road trips with car. Fast check in and out. Close by highway.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid the breakfast but it was not included
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service
Stayed here for a visit to the Madrid Open tennis. Arrived at 12.30 & staff were very friendly letting me check in immediately before heading to stadium. Uber was €6.50 each way & was really quick. AC was nice & cool. Free bag of sweets. Would be better if there was some water provided, only way to get this is vending machine at reception lobby. Same with tea/coffee.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints! Everything was great and the breakfast was delicious and worth buying!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

North

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money ,a good hotel for the price as a bussness user ,very close to caja magica.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Farid

Liked: Cleanliness, staff & service, property conditions & facilities
Price quality excellent
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

lorena

Liked: Staff & service
Quiet, good location, a good option.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Rhonner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I go there is amazing
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Siebren

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly personnel and good rooms
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and kind staff, clean room
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good , just not convinient to travel with out car . You must have car when you visit the hotel .
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The downside is that the place is far away from the center of Madrid, transportation is limited, other than that, a good place to stay.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price. Far from the center. Good breafast.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

HERTOCAR SL

.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Germán

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, price, excelent
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

darryl

Liked: Cleanliness, staff & service, room comfort
GREAT VALUE FOR MONEY ,,GOOD FOR THE PRICE WHEN ON BUSSNESS
Stayed 1 night in Jun 2023
Verified review

4/10 Poor

Lucas

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Walls are so thin you can hear people snoring in the next room and the cleaning staff talking in the hallway. It’s an old hotel with no maintenance like many hotels in Madrid are just expensive and oversold because of tourists but don’t invest enough in maintenance.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Mashhoud

Clean and comfortable. Kind of remote location, Staff not so friendly. Overall happy with our choice.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Only one bus to take you to the Hotel, therefore a taxi is a must. Very secluded and area is a bit unsafe. Hotel is great and quiet.
Stayed 2 nights in Jun 2023
Verified review

4/10 Poor

N

Disliked: Staff & service, property conditions & facilities, room comfort
Not a four star hotel
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

JESUS MARIA

Liked: Staff & service
HOLA
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a great option. It is located 20 minutes from Downtown Madrid. Some might find this far away but iys really not. The uber ride charged me $14 to $17 to get to the center of Madrid and $22 to the Barajas airport. The room size was good, very clean. Bathroom spacious and clean. Housekeeping was available at all hours. They have a vending machine at the lobby with soda, juices, food, wine and beer options. I didnt eat at their restaurant but it looked good. Price was good compared to all the hotels that offer the same at Downtown Madrid and are so expensive.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You need transport

A nice hotel. But no good if you do not have a car no tea or coffee facilities in room nothing open locally on a Sunday for food had to get taxis to go everywhere which was fine but makes stay here expensive
Stayed 4 nights in Apr 2023
Verified review

10/10 Excellent

CHUI MEI

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is excellent to it's price and facilities. Have fridge, bath tub. Bed is comfortable, room is clean and spacious. Only the location is an issue, if you are visitors, this hotel location is not your choice.
Stayed 4 nights in Jun 2023