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4.1 out of 5

"It was very isolated for transport links to the city. " More

By a verified traveller on Tue 22 Oct 2019

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Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Premium Double Room, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room with extra bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Small Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Nuevo Madrid. During your stay, you'll be within walking distance of Paseo de la Castellana. Free WiFi in public areas, a full-service spa and a restaurant are available.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to body treatments, facials or manicures and pedicures at Spa Nuevo Madrid
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the helpful staff and the clean guestrooms
  • 5 minutes by car from Santiago Bernabéu Stadium and 9 minutes from El Retiro Park

Nuevo Madrid ratings based on 11 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Nuevo Madrid

Everyone (7) Couples (1) Family (2)
4 out of 5
It was very isolated for transport links to the city.

Posted by , from London on 22 Oct 2019

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Comment from Hotel Management

12 Dec 2019 by HNM

Please be informed about the location before choose a hotel

5 out of 5

Posted by on 9 Jun 2023

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3 out of 5
Es war noch ein fremder, schmutziger Socke im Zimmer - Sauberkeit… Es hatte einen kaputten Mülleimer und keine Klobürste. Gesamthaft leider nicht so sauber.. Personal war nett. Lage leider nicht so gut wie beschrieben aber ok zu Tageszeiten.

Posted by on 3 Jan 2023

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Comment from Hotel Management

5 Jan 2023 by Hotel Nuevo Madrid

We are sorry about the incidence metioned, we will check it beacuase we make a intensive cleaning each day.Sorry for the inconveniences.Regards

5 out of 5

Posted by on 18 Apr 2022

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4 out of 5
Sehr ausserhalb der Stadt, nicht gut mit Metro angeschlossen. Zimmer super, Klimaanlage funktioniert nicht, war sehr warm im Zimmer.

Posted by on 25 Oct 2021

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Comment from Hotel Management

14 Dec 2021 by Hotel Nuevo Madrid

Good morning, Nowadays, with internet, is possible to check where the hotel is located before the stay. As we are in winter, what we have now activated is warm air. We are sorry for the inconveniences Regards

4 out of 5
Gutes Frühstücksbüfett 7 reichhaltig Sehr komfortabel Eingerichtet

Posted by on 18 Nov 2019

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4 out of 5
nice and clean, 20min walk to metro and a bit old but clean

Posted by on 15 Jul 2019

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5 out of 5

Posted by on 8 Mar 2019

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4 out of 5

Posted by on 20 Feb 2019

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4 out of 5

Posted by on 18 Feb 2019

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Property Features

Nuevo Madrid offers its guests a full-service spa, a health club, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and 8 meeting rooms. A sauna, spa services, and tour or ticket assistance are also featured at the business-friendly Nuevo Madrid. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Madrid hotel.

  • 1 building
  • 226 guestrooms or units
  • 12 levels
  • Built in 2005
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Madrid Chamartín Station (3.5 km / 2.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Nuevo Madrid offers 226 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, bidets and hairdryers. This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Down blanket
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Nuevo Madrid has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club, Access to hot tub and a sauna.

Spa Services

Spa Nuevo Madrid has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 12
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 33 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Self-parking fee: EUR 18 per day
  • Rollaway bed fee: EUR 33 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Nuevo Madrid
  • Nuevo Hotel Madrid
  • Nuevo Madrid
  • Nuevo Madrid Hotel
  • Hotel Nuevo
  • Nuevo Madrid Hotel
  • Hotel Nuevo Madrid
  • Nuevo Madrid Madrid
  • Nuevo Madrid Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.