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Melia Castilla

4.0 star property

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Photo gallery for Melia Castilla

Executive lounge
Creator video - submitted by Blonde Travel
Garden
Executive lounge
Executive lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Calle del Poeta Joan Maragall, 43, Madrid, Madrid, 28020
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Plaza de Castilla
    ‪6 min walk‬
  • Place, Bernabéu Stadium
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Melia Connecting Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Melia Connecting Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Room

A hotel room with a bed, a TV, a chair, a desk, and two framed pictures on the wall.

Classic Room

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Triple Room

A hotel room with a bed, a desk, a television, and a chair.

Family Triple Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premium Room

Down duvets, minibar, in-room safe, desk

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room (The Level Lounge Access)

Deluxe Room (The Level Lounge Access)

Deluxe Room (The Level Lounge Access)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room (The Level Lounge Acces)

Premium Room (The Level Lounge Acces)

Premium Room (The Level Lounge Acces)

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Triple Room

Down duvets, minibar, in-room safe, desk

Premium Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

View from room

Deluxe Room

9.8 out of 10
Exceptional
(18 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Supreme Room

Supreme Room

Supreme Room

10.0 out of 10
Exceptional
(14 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room

A hotel room with a bed, a desk, a television, a chair, a small table, and a window with curtains.

Premium Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite (Castilla Suite The Level)

Suite (Castilla Suite The Level)

Suite (Castilla Suite The Level)

  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Communicated The Level (2Ad+2Ch)

Down duvets, minibar, in-room safe, desk

Family Communicated The Level (2Ad+2Ch)

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Communicated The Level (2Ad+1Ch)

Down duvets, minibar, in-room safe, desk

Family Communicated The Level (2Ad+1Ch)

  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Melia Room, Room, Connecting Rooms

A hotel room with a large bed, a television, a wooden desk, and a chair.

Melia Room, Room, Connecting Rooms

10.0 out of 10
Exceptional
(6 reviews)
  • 52 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for The Level, Premium Triple Room

The Level, Premium Triple Room

The Level, Premium Triple Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Suite (The Level Lounge Access)

Grand Suite (The Level Lounge Access) | View from room

Grand Suite (The Level Lounge Access)

  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (The Level Lounge Acces)

Junior Suite (The Level Lounge Acces)

Junior Suite (The Level Lounge Acces)

  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room (2Ad+1Ch)

Room amenity

Family Room (2Ad+1Ch)

10.0 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, Connecting Rooms (2+2)

A hotel room with a large bed, a television, a wooden desk, and a chair.

Family Room, Connecting Rooms (2+2)

9.2 out of 10
Wonderful
(9 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Melia Castilla

Along with 3 restaurants, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, 2 coffee shops/cafes, a snack bar/deli, and a conference center are onsite.
Melia Castilla offers 910 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 32-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.

Our customers tell us they can't get enough of the helpful staff at Melia Castilla. During your stay, you're just a quick walk from Plaza de Castilla. Enjoy features like free WiFi in public areas, plus 3 restaurants and 2 coffee shops/cafes.
  • Free WiFi
  • Enjoy Spanish cuisine while dining at L'Albufera
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Plaza de Castilla and Bernabéu Stadium
  • Local-area shuttle service available for a fee
Melia Castilla offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Melia Castilla. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Madrid hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
L'Albufera - This restaurant specializes in Spanish cuisine and serves lunch and dinner. A children's menu is available. Reservations are required.
Distrito 798 - This restaurant serves lunch and dinner. Reservations are required. Open daily.
Lobby Café - This café specializes in international cuisine and serves breakfast and light fare. Reservations are required. Open daily.
El Pelícano - This poolside restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Parking on site (EUR 29 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Distrito 798
  • El Pelícano
  • L'Albufera
  • Lobby Café

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 1970
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to June 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 27 per person
  • Self parking fee: EUR 29 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open June 17 and close September 01.
  • Pool access available from noon to 8:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Meliá Castilla
Meliá Castilla Hotel
Melia Castilla Hotel Madrid
Meliá Castilla Hotel Madrid
Meliá Castilla Madrid
Melia Hotel Castilla
Meliá Castilla
Melia Castilla Hotel
Melia Castilla Madrid
Melia Castilla Hotel Madrid

Melia Castilla Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1004 reviews
Rating 8 - Good. 228 out of 1004 reviews
Rating 6 - Okay. 38 out of 1004 reviews
Rating 4 - Poor. 13 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

francisco

Liked: Cleanliness, amenities, property conditions & facilities
excellent hotel in Madrid
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
Fabulous staff hotel and location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yunus

Liked: Cleanliness, amenities, property conditions & facilities
Super-friendly staff, clean, and very comfortable rooms.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rodel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice buffet breakfast.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good and nice area
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mattias

Liked: Cleanliness, staff & service, amenities
Overall very good hotel, nice rooms, great breakfast buffé but a bit noisy, great location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel, staff and great location
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Camilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay with family.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Keiana

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Walking distance to a lot of things. Especially close to train.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
Everthing is clean which for me is the top item in a hotel.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Analejandra

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and very god accommodations !
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Josette

Liked: Cleanliness, property conditions & facilities
Clean room friendly staff
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Fermín

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a family holiday
Stayed 10 nights in Jul 2025
Verified

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff. Room was clean and had a great selection of snack bar treats. Will definitely stay here again next time.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Analejandra

Liked: Cleanliness, property conditions & facilities
Excellent staff and great accommodations. Will stay at this hotel again !
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
The quality and professionalism of the staff is of the highest level; you can be delighted from the reception, room service, restaurant, and the staff at the front door.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Randall

Liked: Staff & service, amenities, property conditions & facilities
Great hotel and location. Would definitely stay here again.
Stayed 5 nights in Jan 2025
Verified

8/10 Good

Yanko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

ROBLYN Ann Buchanan

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay! Excellent service! Lovely room size! Tasty buffet! Restaurant foods tasty, too!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melia Castilla was an excellent hotel, friendly staff, spacious and quiet rooms, very comfortable and convenient for my week's stay in Madrid for business north of the hotel and some sightseeing to south
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Abdulkadir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
King size bed room was very comfortable and made for an excellent stay.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Rajeshwari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great breakfast, would definitely recommend and come back!!
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything was great.
Stayed 4 nights in Nov 2025