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Melia Castilla

4.0 star property

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Photo gallery for Melia Castilla

Executive lounge
Property entrance
Bar (on property)
Suite (Castilla Suite The Level) | View from room
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

Map
Calle del Poeta Joan Maragall, 43, Madrid, Madrid, 28020
  • Plaza de Castilla
    ‪7 min walk‬
  • Bernabéu Stadium
    ‪12 min walk‬
  • Puerta del Sol
    ‪10 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Premium Room

Down duvets, minibar, in-room safe, desk

Premium Room

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room (The Level Lounge Access)

Executive lounge

Deluxe Room (The Level Lounge Access)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Supreme Room

Supreme Room

Supreme Room

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room (The Level Lounge Acces)

View from room

Premium Room (The Level Lounge Acces)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Triple Room

Down duvets, minibar, in-room safe, desk

Premium Triple Room

  • 37 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Room

Down duvets, minibar, in-room safe, desk

Classic Room

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Melia Room, Room, Connecting Rooms

Room amenity

Melia Room, Room, Connecting Rooms

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Family Communicated The Level (2Ad+2Ch)

Down duvets, minibar, in-room safe, desk

Family Communicated The Level (2Ad+2Ch)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Castilla Suite The Level)

Suite (Castilla Suite The Level)

Suite (Castilla Suite The Level)

  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Communicated The Level (2Ad+1Ch)

Executive lounge

Family Communicated The Level (2Ad+1Ch)

  • 74 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (The Level Lounge Acces)

Junior Suite (The Level Lounge Acces)

Junior Suite (The Level Lounge Acces)

  • 52 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Suite (The Level Lounge Access)

Grand Suite (The Level Lounge Access) | View from room

Grand Suite (The Level Lounge Access)

  • 63 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (2Ad+1Ch)

Room amenity

Family Room (2Ad+1Ch)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Family Room, Connecting Rooms (2+2)

Room amenity

Family Room, Connecting Rooms (2+2)

  • 52 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for The Level, Premium Triple Room

Down duvets, minibar, in-room safe, desk

The Level, Premium Triple Room

  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

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About this property

Melia Castilla

Luxury hotel with 3 restaurants and a 24-hour fitness center
Along with 3 restaurants, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, 2 coffee shops/cafes, a snack bar/deli, and a conference center are onsite.
Melia Castilla offers 909 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 32-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.

Our customers tell us they can't get enough of the helpful staff at Melia Castilla. During your stay, you're just a quick walk from Paseo de la Castellana. Enjoy features like free WiFi in public areas, plus 3 restaurants and 2 coffee shops/cafes.
  • Free WiFi
  • Enjoy Spanish cuisine while dining at L'Albufera
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Plaza de Castilla and Bernabéu Stadium
  • Local-area shuttle service available for a fee
Melia Castilla offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Melia Castilla. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Madrid hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
L'Albufera - This restaurant specializes in Spanish cuisine and serves lunch and dinner. A children's menu is available. Reservations are required.
Distrito 798 - This restaurant serves lunch and dinner. Reservations are required. Open daily.
Lobby Café - This café specializes in international cuisine and serves breakfast and light fare. Reservations are required. Open daily.
El Pelícano - This poolside restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Parking on site (EUR 27 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Distrito 798
  • El Pelícano
  • L'Albufera
  • Lobby Café

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to June 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 27 per person
  • Self parking fee: EUR 27 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open June 17 and close September 01.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Meliá Castilla
Meliá Castilla Hotel
Melia Castilla Hotel Madrid
Meliá Castilla Hotel Madrid
Meliá Castilla Madrid
Melia Hotel Castilla
Meliá Castilla
Melia Castilla Hotel
Melia Castilla Madrid
Melia Castilla Hotel Madrid

Melia Castilla Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 955 reviews
Rating 8 - Good. 271 out of 955 reviews
Rating 6 - Okay. 50 out of 955 reviews
Rating 4 - Poor. 19 out of 955 reviews
Rating 2 - Terrible. 15 out of 955 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

lisa

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Salman, Baghdad

Stayed 2 nights in Jan 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Fantastic

Absolutely brilliant hotel perfect location near the airport- perfect if watching real madrid 10 minute walk to stadium rooms immaculate food excellent staff amazing. I booked this trip for my husband son and grandson and they had an absolute ball.
Stayed 3 nights in Jan 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Great choice if you need to stay in Plaza Castilla area. I had a great dinner in the onsite restaurant. Breakfast buffet was very good considering its price. Friendly and helpful staff. Overall excellent service experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una experiencia de 5 estrellas Maravillosa estancia Sugerencia deberían tener más variedad en las bebidas alcohólicas y sobre todo en tequilas ( cristalinas Reposadas y Añejas)
Stayed 3 nights in Jan 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
GREAT breakfast buffet! Close to the airport. Pool open only in summer.
Stayed 4 nights in Apr 2024

10/10 Excellent

Joanna

Stayed 5 nights in Dec 2024

10/10 Excellent

Gabriella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a nice neighborhood. Several options around for dining. Rooms are very spacious, clean and service is amazing.
Stayed 3 nights in Dec 2024

10/10 Excellent

michel

Stayed 1 night in Dec 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab customer service all round!

Another great stay at the Meliá for Christmas. The staff were as friendly and welcoming as ever especially Jose on reception, who made checking in with multiple reservations a breeze and our upgrade to a level room feasible. Miguel who was always ready to take our kitchen order at breakfast, Elviro who always welcomed us with a smile and asked us how we were when taking our drinks orders and breakfast and in the level and the wonderful lady from Bulgaria who worked in the level during our stay who was always so friendly and attentive. A hug shout out to the room Service team for making our room so welcoming everyday once we returned to the hotel. Thanks to all the staff and feliz navidad!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Juliet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fun time although it was very cold outside but went to restaurants close by and had many options to go to
Stayed 4 nights in Dec 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time at the hotel we love it every time. Please pay attention to the details inside the rooms and bathrooms some spots needs cleaning and fixing,heavy noise early morning from room above, other than that the hotel is amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

Abdulkadir

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Patricia

Stayed 1 night in Nov 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Quazi

Stayed 4 nights in Nov 2024

10/10 Excellent

CARMEN, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet and relaxing. Love it
Stayed 3 nights in Oct 2024

10/10 Excellent

Mercedes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel with great service. The “Level” floors and great and include a great lounge with free breakfast, snacks and happy hour with appetizers.
Stayed 1 night in Nov 2024

10/10 Excellent

Mercedes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel with great service.
Stayed 1 night in Oct 2024

10/10 Excellent

feng

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like it! It's very well located (close to S. Bernabeu stadium and Paseo de la Castellana Av.). I love the space of the room and the bathroom, which is in a separate area. The breakfast buffet has several options. The hotel has multiple areas to have a coffee or work.
Stayed 5 nights in Oct 2024

10/10 Excellent

Litsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We stayed in connecting rooms for our family of four and it was perfect. The hotel is in a safe area with great restaurants and close to the Real Madrid stadium. Everyone was kind. The room was comfortable and very clean.
Stayed 4 nights in Oct 2024