12 Dec 2019 by Miguel A. Moral Guest Experience Manager
Thank you for the scored! Miguel A. Moral Guest Experience Manager
1 Aug 2019 by Miguel A. Moral
Dear guest, Thank you so much for the nice feedback about our hotel. We hope to see you again! best regards, Guest Experience Manager Miguel A. Moral
29 Jan 2019 by Miguel A. Moral
Thank you for your time and for your valoration! We really apreciate it. Guest Experience Manager Miguel A. Moral
20 Feb 2020 by Miguel A. Moral - Guest Experience Manager
Thank you for your feedback! I´m glad to know that you enjoyed with our breakfast service! Hope to see you soon Miguel A. Moral Guest Experience Manager
18 Feb 2020 by Guest Experience Manager
Dear guest, Your positive comments will help us with our continuing effort to improve the service quality. We look forward to receive your visit soon and we remain at your disposal. Miguel A. Moral Guest Experience Manager
1 Feb 2020 by Miguel A. Moral Guest Experience Manager
Dear Nicole, We would like to thank you for your kind feedback Miguel A. Moral Guest Experience Manager
25 Nov 2019 by Miguel A. Moral Guest Experience Manager
Dear guest, Thank you for your comments. Miguel A. Moral Guest Experience Manager
1 Aug 2019 by Miguel A. Moral
Dear guest, Our apologies for the inconveniences you have had in your stay. We do our best to exceed our guest expectations and we are really sorry to know that we have not reached yours. I remain at your complete disposal and look forward to welcoming you back in the near future. Guest Experience Manager Miguel A. Moral
17 May 2019 by Miguel A. Moral
Dear Guest, Our apologies for the inconveniences you have had in your stay. We do our best to exceed our guest expectations and we are really sorry to know that we have not reached yours. Best Regards, Miguel A. Moral Guest Experience Manager
8 May 2019 by Miguel A. Moral
Thank you for your scored! Miguel A. Moral Guest Experience Manager
Melia Madrid Princesa offers its guests a full-service spa, an indoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 20183 square feet (1875 square metres) and includes conference rooms. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the luxury Melia Madrid Princesa. This 5-star Madrid hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Melia Madrid Princesa offers 273 forms of accommodation with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters and premium bedding. 43-inch Flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and bidets. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 11:00 AM.
Restaurante Meliá – This restaurant specialises in international cuisine and serves lunch and dinner.
Bar & Lounge – This cocktail bar specialises in international cuisine and only serves light fare. Open daily.
Breakfast - Show Cooking – This buffet restaurant specialises in local and international cuisine and only serves breakfast. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Guests aged under 16 years old are not allowed in the swimming pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Please note: This property’s Half Board and Full Board rates do not include beverages.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The pool is restricted to guests booked in "The Level" room types.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.