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Avani Alonso Martinez Madrid Hotel

Property class: 4

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Photo gallery for Avani Alonso Martinez Madrid Hotel

The exterior of the AVANI Alonso Martinez Madrid Hotel, featuring a grand entrance with a red-lit archway and a sign above the door.
Creator video - submitted by Anastasia Lepa | Traveler
A hotel room with a bed, a desk with a lamp, a chair, a small table with a vase, and a TV mounted on the wall.
A modern restaurant with a long counter, multiple seating areas, and a neon sign.
A modern lobby with a large yellow vase, a staircase, and a colorful mural in the background.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Calle de Santa Engracia, 5, Madrid, Madrid, 28010
  • Place, Paseo de la Castellana
    ‪5 min walk‬
  • Place, Gran Via
    ‪14 min walk‬
  • Place, Puerta del Sol
    ‪18 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Room (Avani)

A modern hotel room with a large bed, a bedside table, a flat-screen TV, and a wall-mounted lamp.

Room (Avani)

8.2 out of 10
Very good
(20 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room (Avani)

A modern room with a wooden desk, a leather chair, and a chair with a branded cushion.

Superior Room (Avani)

9.6 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Room, City View (Avani)

A wall with a framed poster, a yoga mat, and a shelf with books and an apple.

Room, City View (Avani)

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, City View (Avani)

A hotel room with a bed, a desk with a lamp, a chair, a small table with a vase, and a TV mounted on the wall.

Superior Room, City View (Avani)

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room (Avani)

A hotel room with a bed, a desk with a chair, a TV, and a tent with lights.

Triple Room (Avani)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room (Avani)

A modern room with a wooden desk, a leather chair, and a chair with a branded cushion.

Deluxe Room (Avani)

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Avani Alonso Martinez Madrid Hotel

Conference space, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite. Housekeeping is available on request.
Avani Alonso Martinez Madrid Hotel offers 110 air-conditioned accommodations with minibars and safes. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Avani Alonso Martinez Madrid Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Paseo de la Castellana. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 14 minutes by foot from Gran Via and a 2-minute drive from El Retiro Park
  • Cats and dogs welcome for a fee
Avani Alonso Martinez Madrid Hotel offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Event space at this hotel measures 377 square feet (35 square meters) and includes conference space. Public spaces have free WiFi. The business-friendly Avani Alonso Martinez Madrid Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:30 AM and on weekends from 8 AM to noon.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10:30 AM on weekdays and 8 AM to noon on weekends; EUR 19 to 26 per person

Things to do

  • Bicycles

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 377 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 1921
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 55 lbs per pet
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 21.6 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 to 26 per person
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 21.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

NH Embajada
NH Embajada Hotel
NH Alonso Martínez Hotel Madrid
NH Alonso Martínez Hotel
NH Alonso Martínez Madrid
NH Alonso Martínez

Avani Alonso Martinez Madrid Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 270 out of 542 reviews
Rating 8 - Good. 193 out of 542 reviews
Rating 6 - Okay. 53 out of 542 reviews
Rating 4 - Poor. 17 out of 542 reviews
Rating 2 - Terrible. 9 out of 542 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good breakfast options and overall very nice.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, metro is just across the street but you can also walk. staff is super nice and very helpful, rooms are great, nice design, elevator and a really good breakfast buffet! Will definitely stay there again!!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

james

Liked: Cleanliness
decent location. hotel a little dated, wont blow you away but a pleasant stay
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

ARTURO

Liked: Staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Wonseop

Liked: Cleanliness, staff & service, amenities
All was great! Nothing much more to say. The hotel was kind of old but remodeled but it wasnt too bad
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Jacobus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. I love Madrid and this area is nice. Lobby is small, breakfast is good, rooms are nice. Try to not have a room by the elevator (due to the sound). Minor detail: a bright light is shining from the ceiling which is annoying when you want to sleep. I tried covering up but it was too bright. Location and staff are great. I would stay again.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Javier Ambrocio

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were very comfy and the fact that it has AC (very quiet one) made a big difference. Loved this place, close to train stations and dining options.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Ana Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lovely staff.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice size room, good area.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and would not hesitate to stay here again when in Madrid. Impeccably clean. Very nicely decorated. We had two stays here and both rooms had little balconies. The front desk staff was very warm and helpful. The air conditioning could have been a bit cooler but that was only a minor concern and the temperature was acceptable. I had an issue with the physical door handle on the room and maintenance was there in less than 5 minutes to fix it. The location is good. It's not a super busy area but has easy access to everything we wanted to see.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Debrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to stay in the centre of Madrid.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near shops and restaurants. Top notch accommodations in a central safe area.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Alexander S

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with friendly staff.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Andres Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to so many places and the metro. Clean hotel, friendly staff.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel ever in Madrid super comfortable super clean the best always
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities
Decoration. Location. Amenities.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente location
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every aspect of the stay was excellent. Quick check-in, clean room, good location, easy check-out.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excelent hotel all around, spacious rooms, attentive staff all in a great location just outside historic center, but close enough to walk to it.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a good location, with a spacious modern bathroom, and wonderful bed, pillows, linens and bathrobes. We were happy with our choice.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Virginia

Liked: Cleanliness, amenities
Great property on a really lovely part of the city. Near metro station and could be easily walk to tourist parts if you don’t mind walking around 15-20 minutes. Staff were professional and assisted with requests and queries. Breakfast was decent and plentiful. Loved the complimentary water, drinks and treats in the room around the hotel. A beautiful hotel and would definitely recommend and stay again.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great location, large room
Stayed 2 nights in Jul 2023