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Hotel Luze Castellana

3.0 star property

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Photo gallery for Hotel Luze Castellana

Flat-screen TV
Hallway
Daily buffet breakfast for a fee
Reception
Deluxe Double Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Calle de Julián Besteiro, 37, Madrid, Madrid, 28020
  • Place, Azca Financial District
    ‪2 min walk‬
  • Place, Paseo de la Castellana
    ‪5 min walk‬
  • Place, Bernabéu Stadium
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(14 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Mini Room

Mini Room

Mini Room

9.2 out of 10
Wonderful
(21 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

9.4 out of 10
Exceptional
(8 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Mini Room

Deluxe Mini Room

Deluxe Mini Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Luze Castellana

Along with an outdoor pool, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, a seasonal outdoor pool, and a meeting room. Housekeeping is available on request.
Hotel Luze Castellana offers 124 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Select Comfort mattresses. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hotel Luze Castellana. During your stay, you're just a quick walk from Azca Financial District. Free WiFi in public areas, an outdoor pool, and a coffee shop/cafe are available.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Bernabéu Stadium and Plaza de Castilla
  • Pets welcome for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. Meeting rooms and coworking spaces are available. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at Hotel Luze Castellana. Parking is available for a fee.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 10 for children
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 25 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 10 for children
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in July and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

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Hotel Luze Castellana Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 360 out of 831 reviews
Rating 8 - Good. 297 out of 831 reviews
Rating 6 - Okay. 106 out of 831 reviews
Rating 4 - Poor. 48 out of 831 reviews
Rating 2 - Terrible. 20 out of 831 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Vishnu

Liked: Staff & service
1. No cooling with the air conditioning 2. When i asked for a additional toilet roll, i was told to fetch it from receptionist myself 3. I was charged incrorrectly for breakfast on arrival, and ws demanded to oay an additional amount on checkout.
Stayed 3 nights in Jan 2026

4/10 Poor

Adam

Stayed 1 night in Jan 2026

10/10 Excellent

Lawrence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

6/10 Okay

Dennis

Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Fantastic staff. Very good location. Would highly recommend to travellers. We were there for NFL. So easy access to Real Madrid Stadium
Stayed 2 nights in Nov 2025

10/10 Excellent

Anita, Washington

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and updated. Breakfast was great. Great location for bernabeu Stadium
Stayed 2 nights in Nov 2025

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. Only issue was the noise. Every time someone opened or closed a door in the building we could hear it. Especially late at night when trying to sleep. otherwise staff was wonderful. Room was clean. Breakfast was good!
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Stayed 3 nights in Nov 2025

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Rosa, Prospect Park

Liked: Property conditions & facilities
Muy Limpi
Stayed 2 nights in Sep 2025

10/10 Excellent

Szilard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Very good hotel, room in good condition and comfortable. The only thing that the doors are not soundproof. However, I had no bad luck with the neighbour guests (this time). Prices, unfortunately, in Madrid, are crazy.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Carolina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute hotel in Madrid

It was a last minute booking, and luckily this hotel was not far from friends. It met all of the needs, and for that I am very grateful!
Stayed 1 night in Aug 2025

10/10 Excellent

Lena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. We especially liked the daily changing flavored water at reception. The staff was very friendly, and the refrigerator in the hotel room was very convenient. The pool area is also very nice, and the breakfast is well-balanced and good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Wladimiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Hakee, San Francisco

Stayed 1 night in Jun 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here due to the location.
Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Stayed 3 nights in Jun 2025

10/10 Excellent

Golnaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities and great staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Oscar

Stayed 1 night in May 2025

10/10 Excellent

Francisco Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a lovely area. Lots of shopping and dining within walking distance. On a quite side street in a very safe neighborhood. Metro is a 5 minute walk. Staff wonderful, hotel very clean. Excellent breakfast.
Stayed 3 nights in May 2025

10/10 Excellent

Pierre

Stayed 1 night in May 2025

6/10 Okay

SIVANESON

Liked: Cleanliness
Stayed 5 nights in Apr 2025

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all everything it was good. Breakfast good, rooms good, customer service good. Safe it was good. Overall Madrid is very safe to be walking late. We went to the Real Madrid soccer game and came back walking to our hotel at midnight. All good. I will definitely recommend this hotel.
Stayed 3 nights in Apr 2025