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The Westin Madrid Cuzco

4.0 star property

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Photo gallery for The Westin Madrid Cuzco

Bar (on property)
Lobby
Bar (on property)
Lobby
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Paseo de la Castellana, 133, Madrid, Madrid, 28046
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Bernabéu Stadium
    ‪10 min walk‬
  • Place, Plaza de Castilla
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Premium bedding, memory-foam beds, minibar, in-room safe

Suite, 1 King Bed with Sofa bed, Corner

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Corner

Premium bedding, memory-foam beds, minibar, in-room safe

Suite, 1 King Bed, Corner

  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Tower

Premium bedding, memory-foam beds, minibar, in-room safe

Premium Room, 1 King Bed, Tower

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

The Westin Madrid Cuzco

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space. Housekeeping is available on request.
The Westin Madrid Cuzco offers 287 accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and safes. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at The Westin Madrid Cuzco, you're just a quick walk from Bernabéu Stadium. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Paseo de la Castellana and 8 minutes by foot from Bernabéu Stadium
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 7599 square feet (706 square meters) and includes conference space. A fitness center, a library, and multilingual staff are also featured at the business-friendly The Westin Madrid Cuzco. For a fee, parking is available. A complete renovation of The Westin Madrid Cuzco was completed in April 2024.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
The Westin Madrid Cuzco has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 35 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 33 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 7,599 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Renovated entire property - April 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 1 to September 1:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per day (maximum EUR 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 66 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 33 per person
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 50 per pet, per day (maximum EUR 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

AC Cuzco

AC Cuzco Hotel

AC Cuzco Marriott

AC Cuzco Marriott Madrid

AC Hotel Cuzco

AC Hotel Cuzco Marriott

AC Hotel Cuzco Marriott Madrid

AC Marriott Cuzco

Hotel AC Cuzco Marriott

Hotel Cuzco AC

Ac Cuzco Hotel Madrid

Ac Cuzco Madrid

AC Hotel Cuzco by Marriott

The Westin Madrid Cuzco Hotel

The Westin Madrid Cuzco Madrid

The Westin Madrid Cuzco Hotel Madrid

The Westin Madrid Cuzco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 308 out of 558 reviews
Rating 8 - Good. 193 out of 558 reviews
Rating 6 - Okay. 30 out of 558 reviews
Rating 4 - Poor. 20 out of 558 reviews
Rating 2 - Terrible. 7 out of 558 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jared

Stayed 3 nights in Feb 2026

10/10 Excellent

claudio, London

Very good
Stayed 2 nights in Feb 2026

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Check in was quick, friendly and faultless. Reception team member explained all relevant information and made us feel welcome. Room was bigger than expected and furnished in a light, modern and comfortable style. We stayed here to go to a football match at the Bernabéu, after reading the hotel is 10 minutes walk away. It was a maximum of 10 minutes, very easy walk and so convenient for the stadium. The hotel met or exceeded expectations, excellent value considering the location and quality.
Stayed 1 night in Feb 2026

8/10 Good

petra

Stayed 6 nights in Jan 2026

10/10 Excellent

T, New York

Stayed 2 nights in Jan 2026

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great.
Stayed 4 nights in Jan 2026

10/10 Excellent

Edgar, Katy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great property..... 5 stars on my end!!! Would recomended all the way around Excelente
Stayed 9 nights in Dec 2025

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2025

10/10 Excellent

Giorgio

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel in the center of Madrid, it was a long time since I found a place where the stuff from first to last were so amicable, helpful and always with the best willing to make you feel welcome! Thanks!
Stayed 6 nights in Nov 2025

10/10 Excellent

isabel

Stayed 3 nights in Nov 2025

8/10 Good

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location near the Santiago Bernabeu. Clean and tidy hotel. Washroom did not have a door which is weird. Stayed with my daughter at the Westin Cuzco to watch the Classico. Had to leave the room when my daughter or I had to shower.
Stayed 2 nights in Oct 2025

10/10 Excellent

Veronica

Stayed 1 night in Oct 2025

10/10 Excellent

John P.

Stayed 1 night in Sep 2025

2/10 Terrible

Linda

Travelled with family
Disliked: Staff & service, amenities
So noisey, the street noise woke me up multiple times a night. Checkin and baggage drop off were like it was their 1st day on the job. The breakfast staff were grumpy and insulting.
Stayed 1 night in Sep 2025

10/10 Excellent

Emile

Stayed 4 nights in Jun 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice hotel. Close to the metro, too.
Stayed 1 night in Aug 2025

10/10 Excellent

Mukesh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff, great room (corner suite was large with a comfortable pull-out sofa bed), and a really delicious breakfast. Location is about 20-25 min from many common destinations. We didn’t use metro but there was a main stop right nearby. Safe area even late at night.
Stayed 4 nights in Jul 2025

4/10 Poor

andrew

Disliked: Amenities
Stayed 1 night in May 2025

2/10 Terrible

Emma

Stayed 3 nights in May 2025

2/10 Terrible

Patricia

Stayed 1 night in Apr 2025

10/10 Excellent

Geoff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel, has everything you ever need
Stayed 3 nights in Mar 2025

10/10 Excellent

Ali

Stayed 2 nights in Dec 2024

10/10 Excellent

Jet

Liked: Cleanliness, staff & service
Fine
Stayed 1 night in Oct 2024

10/10 Excellent

lenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Yunfei, Arcadia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to metro station. Lots of restraunants nearby.
Stayed 6 nights in Sep 2024