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Westgate Palace Hotel / Universal / I-Drive

4.0 star property

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Photo gallery for Westgate Palace Hotel / Universal / I-Drive

An aerial view of a waterfront hotel with a pool, outdoor seating, and a small boat dock.
A modern hotel reception area with a marble reception desk, a digital display board, and a skylight ceiling.
Restaurant
Arcade
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
6145 Carrier Drive, Orlando, FL, 32819
  • Place, Pirate's Dinner Adventure
    ‪3 min walk‬
  • Place, Titanic the Experience
    ‪9 min walk‬
  • Place, CoCo Key Water Resort
    ‪12 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-sized fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

9.2 out of 10
Wonderful
(93 reviews)
  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen

Signature Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(119 reviews)
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite

2 bedrooms, down duvets, in-room safe, laptop workspace

Family Suite

  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Westgate Palace Hotel / Universal / I-Drive

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free resort. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature down comforters. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Westgate Palace Hotel / Universal / I-Drive's great location gets high marks from our customers. During your stay, you're just a quick walk from Pirate's Dinner Adventure. Enjoy features like free WiFi in public areas, free self parking, and a free theme park shuttle.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Enjoy American cuisine at Drafts Sports Bar & Grill, a delicatessen with pool views
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, basketball, and a playground
  • Guests have great things to say about the location and the helpful staff
  • 11 minutes by foot from CoCo Key Water Resort and a 3-minute drive from Universal Orlando Resort
  • Free theme park shuttle service
  • Dogs welcome for a fee (restrictions apply)
Westgate Palace Hotel / Universal / I-Drive offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Westgate Palace Hotel / Universal / I-Drive. You'll have access to the health club at a partner property. Free self parking is available.

This 4-star Orlando resort is smoke free.

Drafts Sports Bar & Grill - This poolside delicatessen specializes in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • 2 buildings
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 28.11 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 832 out of 1273 reviews
Rating 8 - Good. 254 out of 1273 reviews
Rating 6 - Okay. 102 out of 1273 reviews
Rating 4 - Poor. 36 out of 1273 reviews
Rating 2 - Terrible. 49 out of 1273 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Joshua

Enjoyed our stay!
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a family vacation.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

denise

Liked: Cleanliness, amenities, property conditions & facilities
great stay! What stood out - clean room, staff, amenities
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Rosemarie

Liked: Cleanliness, amenities
Amazing place, very clean and the amenities where adorable.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

samantha

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Very clean. Shuttle to the park was a little unclear, but overall a great stay!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jaesuk

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean room, very friendly staffs, wish outdoor pool is little warmer. But overall good stay
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Kenneth Edmund

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff. Stayed here for business so didn’t use many of the amenities but seemed very nice.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, amenities
Very good and very nice place to stay
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, absolutely fantastic accommodations
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed and clean
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ous

Liked: Cleanliness, amenities, property conditions & facilities
Clean, amazing staff. Very happy with the stay
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Dominik

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, rooms were quiet and clean and the entire hotel was great! Already booking another trip here!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and great location. Had awesome amenities and even had laundry detergent for 2 loads. Great place to stay after Disney!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great for our family of 6. Having the dishwasher and washer and dryer in the room was fabulous! We left with clean clothes to head home!
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Kristen

Liked: Cleanliness, staff & service
The suite was roomy and the shuttle to Universal was convenient
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jeffrey

Great location had a good time
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, amenities
Gteat place to stay. Location , amenities, price, staff , everything
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Daemien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport in great location that was easy to access and normally traffic free. Nice pool and hot tun area and suitable gym. We were in a newer room and it was spacious and well equipped. Bed were comfortable.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Very close to Universal and restaurants, so we loved the location
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect in every way.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities
Great stay at the Westgate! Comfortable, quiet rest after full days at the Universal and Disney. Staffs were helpful and the cafe was a nice touch for the morning coffee. Highly recommended for family stay.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Randi

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Room was great! Location was perfect!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Clean and easy to check-in and check-out. Free Shuttle bus to Universal studios from hotel was convenient.
Stayed 4 nights in Dec 2025

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