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Westgate Palace Hotel / Universal / I-Drive

4.0 star property

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Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Outdoor pool, pool umbrellas
American cuisine, pool views
Signature Suite, 2 Bedrooms | Private kitchen
Terrace/patio
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
6145 Carrier Drive, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪15 min walk‬
  • Universal Studios Florida
    ‪6 min drive‬
  • Universal’s Volcano Bay
    ‪7 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen

Signature Suite, 2 Bedrooms

  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite

2 bedrooms, down duvets, in-room safe, laptop workspace

Family Suite

  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-sized fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

  • 65 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Twin Beds

Similar properties

Aerial view

Westgate Lakes Resort & Spa Universal Studios Area

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.0 out of 5, Very good, (4827)
The price is €121
for 1 room
includes taxes & fees
20 May - 21 May
Westgate Lakes Resort & Spa Universal Studios Area

About this property

Westgate Palace Hotel / Universal / I-Drive

Family-friendly resort with a fitness center and theme park shuttle service
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free resort. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature down comforters. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Westgate Palace Hotel / Universal / I-Drive's great location gets high marks from our customers. During your stay, you're just a quick walk from Pirate's Dinner Adventure. Enjoy features like free WiFi in public areas, free self parking, and a free theme park shuttle.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Enjoy American cuisine at Drafts Sports Bar & Grill, a delicatessen with pool views
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, basketball, and a playground
  • Guests have great things to say about the location and the clean accommodations
  • 11 minutes by foot from CoCo Key Water Resort and a 3-minute drive from Universal Orlando Resort
  • Free theme park shuttle service
  • Dogs welcome for a fee (restrictions apply)
Westgate Palace Hotel / Universal / I-Drive offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Westgate Palace Hotel / Universal / I-Drive. You'll have access to the health club at a partner property. Free self parking is available.

This 4-star Orlando resort is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 11 AM.
Drafts Sports Bar & Grill - This poolside delicatessen specializes in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free theme park shuttle
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 24.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 575 out of 990 reviews
Rating 8 - Good. 219 out of 990 reviews
Rating 6 - Okay. 101 out of 990 reviews
Rating 4 - Poor. 36 out of 990 reviews
Rating 2 - Terrible. 59 out of 990 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

vanessa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

Amazing stay. Perfect for my friend and our kids. Very comfortable and staff was great.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean hotel, and very accommodating.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yudelkis

Stayed 2 nights in Oct 2024

4/10 Poor

William

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Every night just as I was falling asleep the ac would roar to live in a loud eruption waking me up with a startle. One of the showers had a safety that was not very obvious. I cannot determine any other use for this knob other than a safety. There is a knob for the over head shower or traditional shower. There was a knob for the temperature, so for what other purpose would this serve, because as soon as we engaged this mysterious knob the shower turned immediately hot. The doors were installed unsquare and would not close properly. The breakfast is edible but definitely not for a price. The arcade machine forces you to use a cc because it doesn’t allow you to select the value only presets, but you have to buy a card for $2. You can select a value in increments of $5, because I had a $10 and $20 I couldn’t use cash. Then the games are different costs so if you’re not careful you will get stuck with a value unusable unless you add more. After my reservation I was surprised with a $21.99 a night fee but at 9pm after driving 3 hours I was ready for bed. Just want to warn others before they find themselves in this place. The name and gated security is all a show.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My second home

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room . Lake view was incredible
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose Pablo Munoz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out, comfortable beds and lots of space inside the apartament.
Stayed 5 nights in Jan 2025

8/10 Good

Dunavan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how clean the hallways were and the view was amazing beds a little small but still slept like a baby
Stayed 2 nights in Jan 2025

10/10 Excellent

Ella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Stayed 4 nights in Jan 2025

8/10 Good

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place for the money

The hotel was ok. Not the nicest I’ve stayed at but definitely not the worst. I didn’t like that there was no housekeeping offered during the entire stay and the first night and next day we did not have warm water. The location was convenient, quiet and enjoyed having separate bedrooms, living room and kitchen.
Stayed 4 nights in Jan 2025

6/10 Okay

Jamie

Stayed 3 nights in Jan 2025

8/10 Good

John Glen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in a 2 bed, 2 bath suite. Very nice, comfortable beds, full kitchen stocked with everything you need to cook. One of the bedrooms had 2 single beds, other had a king. Not good for couples, but ok for a small family. The couch also pulled out for another bed, but we didn't need it. Great veiws of Sand Lake and the surrounding areas. Lots of shopping and dining options nearby. Huge pool with warm water, smaller hot tub, not too hot. There's a gas grill by the pool. We had loud neighbors two nights in a row. One night they had their tunes cranked, talking loudly. The second night they were arguing loudly. Both times calls to the front desk took care of the issue. My only real complaint was the lobby/pool bar was shut down. I don't know if it's seasonal or permanent, but as a result, there's no food available on site. There's a Starbucks in the lobby open a few hours in the morning that also has a small breakfast selection. There's a shuttle to Universal Studios, but we ended up taking Ubers to keep our own schedule. Nice place, great location, would stay here again.
Stayed 7 nights in Jan 2025

10/10 Excellent

Michael

Stayed 4 nights in Jan 2025

10/10 Excellent

Zakia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice no complaints, beds are very comfortable bathrooms are spacious.
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious for the family

Clean and spacious room. Kitchen had everything we needed. Super close to Universal, shoppes, and restaurants. Sofa bed needs a better mattress.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quite
Stayed 2 nights in Jan 2025

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and quiet
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexis

Stayed 2 nights in Nov 2024

8/10 Good

Sameerah

Liked: Cleanliness, staff & service, property conditions & facilities
Not too far from most activities
Stayed 4 nights in Jan 2025

6/10 Okay

denise

Travelled with family and small children
Liked: Staff & service
Staff was awesome Small kitchen with limited equipment No housekeeping for 8 day stay No directions for what to do with trash or dirty towels Limited transportation to theme parks Limited activities especially for kids or inclement weather days Pool and hot tub nice but on last day pool wasn't heated as advertised Check in/out was easy Felt safe
Stayed 8 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return and recommend

Booked stay to celebrate our kiddos fifth birthday. The accomodations were spacious, clean with a great view. Staff was friendly answering our questions. Excellent proximity to theme parks, shopping and dining.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dale

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just one night when we had to park offsite as the car park was full.
Stayed 4 nights in Dec 2024

10/10 Excellent

Thais

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Annie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the 2br/2ba suite! The full kitchen and washer/dryer were very nice and convenient for our stay. Parking was easy as well. We will definitely try to come back!
Stayed 3 nights in Jan 2025

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

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