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Westgate Palace Hotel / Universal / I-Drive

4.0 star property

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Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Outdoor pool, pool umbrellas
American cuisine, pool views
Terrace/patio
Signature Suite, 2 Bedrooms | Private kitchen
Full-sized fridge, microwave, oven, stovetop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Explore the area

View in a map
6145 Carrier Drive, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪16 min walk‬
  • Universal’s Volcano Bay
    ‪1 min drive‬
  • Universal Studios Florida
    ‪3 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen

Signature Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(101 reviews)
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite

2 bedrooms, down duvets, in-room safe, laptop workspace

Family Suite

  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-sized fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

9.0 out of 10
Wonderful
(67 reviews)
  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Twin Beds

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About this property

Westgate Palace Hotel / Universal / I-Drive

Family-friendly resort with a fitness center and theme park shuttle service
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free resort. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature down comforters. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Westgate Palace Hotel / Universal / I-Drive's great location gets high marks from our customers. During your stay, you're just a quick walk from Pirate's Dinner Adventure. Enjoy features like free WiFi in public areas, free self parking, and a free theme park shuttle.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Enjoy American cuisine at Drafts Sports Bar & Grill, a delicatessen with pool views
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, basketball, and a playground
  • Guests have great things to say about the location and the helpful staff
  • 11 minutes by foot from CoCo Key Water Resort and a 3-minute drive from Universal Orlando Resort
  • Free theme park shuttle service
  • Dogs welcome for a fee (restrictions apply)
Westgate Palace Hotel / Universal / I-Drive offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Westgate Palace Hotel / Universal / I-Drive. You'll have access to the health club at a partner property. Free self parking is available.

This 4-star Orlando resort is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 11 AM.
Drafts Sports Bar & Grill - This poolside delicatessen specializes in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • 2 buildings
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 24.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Reviews

Westgate Palace Hotel / Universal / I-Drive Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 652 out of 1019 reviews
Rating 8 - Good. 210 out of 1019 reviews
Rating 6 - Okay. 85 out of 1019 reviews
Rating 4 - Poor. 28 out of 1019 reviews
Rating 2 - Terrible. 44 out of 1019 reviews

Reviews

8/10 Good

Mikki D

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was well maintained except the elevators were older and not all of them operational.
Stayed 3 nights in Jun 2025

10/10 Excellent

Penelope

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Paul

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and modern

Very modern and updated rooms comfortable great place to stay on international Drive
Stayed 3 nights in Jun 2025

8/10 Good

Garret

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was wonderful, however they were so busy that they were unable to supply us with extra pillows for our son that sleep on the pull out couch. Other than that the experience was great. The pool was nice and it was very clean.
Stayed 5 nights in Jun 2025

6/10 Okay

Barbara

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great rooms, no cleaning services

We had a medical emergency where someone in our group had to go to the ER early the morning of check in. When we asked if we could check in early due to this, the front desk told us that an upgraded room was available, but not the room we reserved. It supposedly had an upgraded kitchen, which it looked the same to me when I made the reservation.So, not entirely sure it was an upgrade. But we needed it so the person could get some rest, so we took it. Then, I must have missed the fine print, because although our stay was for 4 nights we never had any room cleaning services. When we asked about this we were told that room cleaning is not provided. Finally, although I understand it wasn’t the hotels fault, the shuttle service is not great. We got to the lobby at 8:31 one morning and the shuttle had already left.We were told they were very punctual.Shuttles are only offered every hour and only until 8PM when returning from the Universal Park.Since we were worried about missing the last shuttle we got to our shuttle meet up place at 7:30 PM.Well, we waited over 1-1/2 hrs and the shuttle never arrived.When we called to ask where our shuttle was, we were told that he was running late and to wait 10 more min. But after a half hour had passed we called again and were told that the driver had already been there in a blue bus and had left at 8:04. I still don’t understand why we were told 2 different stories nor why they showed in up a blue bus when they told us to wait for a white one
Stayed 4 nights in Jun 2025

8/10 Good

Kirk

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean, the room was very spacious and it was very conveniently located to all the attractions.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hiram

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, and very convenient to get around
Stayed 4 nights in Jun 2025

8/10 Good

Minesh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is great however there is NO housekeeping. Regardless of how many nights you are staying. So you end up doing all the chores you do at the house while paying a lot of money.
Stayed 4 nights in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Yessi

Stayed 2 nights in Jun 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room
Stayed 5 nights in Jun 2025

8/10 Good

LANCE, Killeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place. Definitely I recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

Leao

Liked: Cleanliness, amenities
Wonderful!
Stayed 2 nights in Jun 2025

6/10 Okay

Alisia

Travelled with family
Stayed 4 nights in Jun 2025

10/10 Excellent

Jenndorian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Marlyn at the front desk was so helpful and pleasant, any question I had she had solution.The views from the 11th floor were nice as well.
Stayed 3 nights in Jun 2025

8/10 Good

Daniel

Liked: Cleanliness
2 bdrm 2 bath apartment, quiet, clean, very functional with washer and dryer and kitchen, just the furniture, beds and living room couch were ovalized, not good for the back, also no cleaning done during our one week stay, otherwise the property is great, close to restaurants and Universal Studios
Stayed 5 nights in May 2025

10/10 Excellent

Biorg

Stayed 3 nights in Jun 2025

10/10 Excellent

Keri

Stayed 4 nights in Jun 2025

8/10 Good

Sanoris

Liked: Cleanliness, property conditions & facilities
The
Stayed 4 nights in Jun 2025

8/10 Good

Mavrikis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Just which the bar was open all day Sunday.
Stayed 2 nights in Jun 2025

10/10 Excellent

Adrián

Travelled with partner
Liked: Cleanliness, amenities
The location was amazing!
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael archangelelo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Close to all attractions very clean freindly staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love this hotel! It’s our go to hotel for peace and quiet while visiting the parks. The other hotels are pure chaos with noise and congestion. WG offers a place with a nice pool, big rooms with kitchens and super friendly service staff. It’s right on a lake with big fish so bring a pole if you wanna fish. The main downside is there is no restaurant in hotel.
Stayed 3 nights in Jun 2025

8/10 Good

Khoa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great amenities from inside your hotel room to the pool area! A little inconsistent with what kitchen tools each room has but enough for a family to be comfortable and make a meal! The only negative experience was the highly offensive marketing team. We were offered a free gift and the opportunity to learn more about Westgate properties. That dude did not do well. We were offered a late check out but the key card stopped working at 10 am. Otherwise, no issues. My family members from CA and TX booked other suites. We all agreed we would stay here again!
Stayed 3 nights in May 2025

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