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4.3 out of 5

"The Hotel is spotless and it has 2 fabulous pools. The rooms were too hot at night as A/C is switched off October to March. The poolside bar lady was ... " More

By a verified traveller on Mon 02 Dec 2019

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Double Room, Partial Sea View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max
€126* Per night/room 1 May - 2 May

Royal Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Double Room Single Use, Sea View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 1 Max

Presidential Studio Suite

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Superior Double Room Single Use

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Royal Palm Resort & Spa - Adults Only. During your stay, you're just a quick walk from Jandía Playa. Free breakfast, free WiFi in public areas and 3 outdoor pools are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 4 bars/lounges
  • Take a swim in the indoor and 3 outdoor pools
  • Indulge with massages, manicures and pedicures or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and yoga classes
  • Just a 3-minute walk from Jandía Playa and a 5-minute drive from Esquinzo Beach

Royal Palm Resort & Spa - Adults Only ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royal Palm Resort & Spa - Adults Only

Everyone (6) Couples (5)
5 out of 5

Posted by on 22 Feb 2020

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3 out of 5
The Hotel is spotless and it has 2 fabulous pools. The rooms were too hot at night as A/C is switched off October to March. The poolside bar lady was simply rude and abrasive when we made a mistake on a rule using a lounger.

Posted by on 2 Dec 2019

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4 out of 5

Posted by on 10 Mar 2024

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5 out of 5
Sehr freundliches und hilfsbereites Personal

Posted by on 28 Aug 2023

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4 out of 5

Posted by on 16 Apr 2023

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4 out of 5
Super Präsidentensuite!!!

Posted by on 5 Apr 2023

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4 out of 5
Grosszügige tolle Anlage. Freundliches Personal. Ruhige Lage.

Posted by on 16 Dec 2022

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5 out of 5

Posted by on 15 Nov 2022

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5 out of 5

Posted by on 11 Jul 2022

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4 out of 5
Perkekte Lage des Hotels. Sehr gepflegt und sauber.

Posted by on 23 Mar 2022

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About the Royal Palm Resort & Spa - Adults Only

Location Avda. de los Pueblos sn, Pajara, Las Palmas 35626

Property Features

Royal Palm Resort & Spa - Adults Only offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A fitness centre, spa services, and tour or ticket assistance are also featured at the eco-certified Royal Palm Resort & Spa - Adults Only. This 4-star Pajara hotel is smoke free.

  • 334 guestrooms or units
  • 2 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Beauty salon
  • Computer for guest use
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

Royal Palm Resort & Spa - Adults Only offers 334 accommodations with minibars and a safe. Rooms open to balconies or patios. 48-inch LED televisions come with digital channels. Bathrooms include a combined bath/shower unit, slippers, bidets and hairdryers. This Pajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Minibar
  • LED television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Bidet
  • Telephone
  • Desk
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Royal Palm Resort & Spa - Adults Only has 2 restaurants on site.

Nearby Activities

3 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Volleyball on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

The on-site spa has couples treatment room(s). Services include facials, body treatments and manicures and pedicures.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property enforces a strict dress code in the restaurant.

This property’s Half Board rates exclude beverages.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Onsite COVID-19 testing (Antigen) is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Minimum guest age is 16
  • Individually-wrapped food options are not available
  • Minimum age for COVID-19 test requirement: 12
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Spa fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Palm & Pajara
  • Royal Palm Resort Spa
  • Royal Palm Resort & Spa - Adults Only Hotel
  • Royal Palm Resort & Spa - Adults Only Pajara
  • Royal Palm Resort & Spa - Adults Only Hotel Pajara

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.

Awards & Affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.