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Hotel Chablis Palenque

3.0 star property
VIP Access

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Photo gallery for Hotel Chablis Palenque

Outdoor pool, pool umbrellas, pool loungers
Breakfast, lunch, dinner served; pool views
Hallway
Front of property – evening/night
Standard Double Room, Balcony | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Merle Green No. 7, La Canada Ecotourist Center, Palenque, CHIS, 29960
  • Place, El Panchán
    ‪5 min walk‬
  • Place, Museo Del Textil
    ‪15 min walk‬
  • Place, Palenque Archaeological Zone
    ‪11 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony

Standard Double Room, Balcony

9.0 out of 10
Wonderful
(8 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Quadruple Room Standard

  • Sleeps 4

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About this property

Hotel Chablis Palenque

Beaux Arts hotel with a 24-hour front desk and an outdoor pool
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a meeting room, and a 24-hour front desk.
Hotel Chablis Palenque offers 51 accommodations with safes and complimentary bottled water. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Chablis Palenque. During your stay, you're just a quick walk from El Panchán. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy pool views while dining at Kinich Kan Balam
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, a porter, and luggage storage
  • 6 minutes by foot from El Panchán and a 2-minute drive from Museo Del Textil
  • Airport and local-area shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Chablis Palenque. Free self parking is available.

This 3-star Palenque hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.
Kinich Kan Balam - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: MXN 245 for adults and MXN 245 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kinich Kan Balam

Things to do

  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Front entrance ramp
  • Magnifying mirror
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2006
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Chablis Palenque

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 200.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 245 for adults and MXN 245 for children
  • Airport shuttle fee: MXN 2400 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: MXN 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Chablis Palenque offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Chablis Hotel Palenque
Chablis Palenque
Hotel Chablis
Hotel Chablis Palenque
Hotel Chablis Palenque Hotel
Hotel Chablis Palenque Palenque
Hotel Chablis Palenque Hotel Palenque

Hotel Chablis Palenque Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 375 out of 677 reviews
Rating 8 - Good. 248 out of 677 reviews
Rating 6 - Okay. 46 out of 677 reviews
Rating 4 - Poor. 4 out of 677 reviews
Rating 2 - Terrible. 4 out of 677 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alba, Santa Clara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien cuidado y accesible. Personal muy amable.
Stayed 4 nights in Sep 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about it!
Stayed 3 nights in Jul 2025

8/10 Good

Elena

Liked: Cleanliness, property conditions & facilities, room comfort
Good Location, small swimming pool. Great Breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Jose, Fort Worth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

8/10 Good

Fernando

Stayed 4 nights in Mar 2025

10/10 Excellent

Sandra R.

Stayed 3 nights in Mar 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stop for one night
Stayed 1 night in Feb 2025

8/10 Good

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed hotel set in pleasant surroudings with good selection of local restaurants. Happy to recommend.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One week stay. Very pleased with everthing!
Stayed 7 nights in Jan 2025

10/10 Excellent

Quinn, Salt Lake City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Very charming w a great restaurant. Loved our stay here and definitely would recommend to come here.
Stayed 2 nights in Dec 2024

10/10 Excellent

MARIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice clean and quiet hotel with a convenient restaurant with excellent customer service
Stayed 4 nights in Dec 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palenque inolvidable

Las fotos hacen justicia al establecimiento. La ducha muy cómoda y aunque no es necesaria siempre agua caliente, Es un hotel bien ubicado en la zona de La Cañada. Tiene una alberca muy agradable. Muy limpio en general. Las camas y almohadas muy confortables. Con aire acondicionado y abanico de techo. Contacten al profe Marco en el aeropuerto, tiene taxi, la mejor opción para conocer los alrededores.
Stayed 3 nights in Sep 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit noisy if you're facing the street but a nice place all the same.
Stayed 2 nights in Sep 2024

8/10 Good

Jesenia

Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed the AC barely work, problems with bathroom too.
Stayed 1 night in Jul 2024

8/10 Good

Amalia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great little place to stay at.
Stayed 2 nights in Jul 2024

10/10 Excellent

Martha

Travelled with family
Nice location
Stayed 1 night in Jul 2024

10/10 Excellent

Colette, Wailuku

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant at hotel was excellent and all staff very helpful and nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent position in Palenque, very close to ADO station and in a nice street with plenty of nice restaurants. Lovely pool area, spacious nicely laid out hotel, very quiet, and very clean. Couldn’t fault it.
Stayed 3 nights in May 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the location, quietness, air conditioning, swimming pool, and overall cleanliness of the hotel. We highly recommend to others.
Stayed 3 nights in May 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chabliss Hapiness

Stayed 2 nights in May 2024

10/10 Excellent

Sian

Stayed 1 night in Apr 2024

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