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Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Hotel Description

During your stay at Aspira Hotel Playa del Carmen, you're just a quick walk from Quinta Avenida. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool.

  • Free WiFi
  • Enjoy a bite to eat at La Ceiba, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Steps from Quinta Alegría Shopping Mall and Quinta Avenida
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)

Aspira Hotel Playa del Carmen ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 1.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Aspira Hotel Playa del Carmen

Everyone (1)
2 out of 5

Sehr ärgerlicher Aufenthalt

Wohl neu gebaut und scheint auf den ersten Blick nicht schlecht. Hat sber weder Kaffe-Maschine noch Kühlschrank. Am Abend dann die Ernüchterung beim Aufschlagen des Bettes. Überall Flecken, es war wirklich wiederlich. Auf dem Sofa im Raum waren haufenweise weisse Flecken von aus auch immer... Hotelteam weigerte sich Bettwäsche zu wechseln und war extrem unfreundlich und alles andere als Hilfsbereit! Kurz gesagt, bleibt dem Laden fern!

Posted by on 17 Feb 2018

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Comment from Hotel Management

14 Apr 2018 by Marketing Ecomm

Hallo, Wir bedauern, dass Ihre Erfahrung nicht ganz angenehm war. Wir werden Ihre Beobachtungen berücksichtigen, um jeden Aspekt unserer Dienstleistung zu verbessern. Wir hoffen, in Zukunft eine zweite Chance zu haben, die Perspektive der Aspira-Familie zu verbessern. Wir werden immer auf Ihre Bestellungen sein.

Property Features

Aspira Hotel Playa del Carmen offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly Aspira Hotel Playa del Carmen. You'll have access to the health club at a partner property. This 3.5-star Playa del Carmen hotel is smoke free.

  • 38 guestrooms or units
  • 2 dining venues
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Aspira Hotel Playa del Carmen offers 38 air-conditioned accommodations with a safe and an iron/ironing board. Rooms open to balconies. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Private balcony
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11:00 AM.

La Ceiba – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 13 per pet, per night, plus a deposit of USD 25 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.96 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 8 to 20 for adults and from USD 5 to 20 for children
  • Pet deposit: USD 25 per stay
  • Pet fee: USD 13 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: USD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aspira Hotel Beach Club Tukan
  • Aspira Hotel Beach Club
  • Aspira Del Carmen Del Carmen
  • Aspira Hotel Playa del Carmen Hotel
  • Aspira Hotel Playa del Carmen Playa del Carmen
  • Aspira Hotel Playa del Carmen Hotel Playa del Carmen

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.