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Beach House Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Beach House Hotel

A beach with palm trees, a thatched umbrella, and people relaxing.
A hotel room with a bed, a wooden wardrobe, a painting, and a decorative wall piece.
A courtyard with a hexagonal tiled floor, potted plants, a wooden table, and a building with a medical sign.
A narrow, covered corridor with hexagonal patterned flooring, flanked by buildings with red doors and windows, and various potted plants.
A gated entrance to a hotel with a sign indicating it is a TripAdvisor Choice hotel.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida 1ra entre calle 12 y 14, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬

Room options

View all photos for Room Standard

Iron/ironing board (on request), free WiFi, bed sheets

Room Standard

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Room Premium

Iron/ironing board (on request), free WiFi, bed sheets

Room Premium

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Room

A hotel room with two beds, a desk, and a TV.

Basic Room

9.2 out of 10
Wonderful
(27 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room

A bedroom with two beds, a desk, chairs, a wardrobe, and a framed picture on the wall.

Superior Room

7.2 out of 10
Good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Single Bed
  • Free Wi-Fi

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About this property

Beach House Hotel

A 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel.
Beach House Hotel offers 29 air-conditioned accommodations with ceiling fans. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Beach House Hotel. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas.
  • Free WiFi and wired Internet
  • Services include luggage storage
  • Steps from Playa del Carmen Main Beach and Quinta Avenida
WiFi and wired Internet are free in public spaces.

This Playa del Carmen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Beach House Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Koox Playa Hotel Playa del Carmen
Koox Playa Hotel
Koox Playa Playa del Carmen
Koox Playa
Beach House Hotel Hotel
Beach House Hotel Playa del Carmen
Beach House Hotel Hotel Playa del Carmen

Beach House Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 229 out of 534 reviews
Rating 8 - Good. 138 out of 534 reviews
Rating 6 - Okay. 87 out of 534 reviews
Rating 4 - Poor. 40 out of 534 reviews
Rating 2 - Terrible. 40 out of 534 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Luis Ramon Sanchez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed a few Nights. For the price safe and near everything
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my visit in this nice room. Staff were very accomodating and kind. This is a good hotel for young, party people :)
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Fay

Liked: Cleanliness, staff & service, amenities
Decent price and in the action
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very loud club music all night long.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jenneca

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff clean rooms and everything works well
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 10 nights in Feb 2026
Verified review

8/10 Good

Josée Sylvestre

Liked: Cleanliness, staff & service
As is the case everywhere in Mexico, the photos aren't reliable, so obviously it's smaller and much less attractive than in the pictures, but the cleanliness is impeccable. The towels are clean, and the staff is incredibly kind, welcoming, and reliable.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and staff friendly but very noisy at night with the loud sound from the nearby bars.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Katarzyna

Liked: Cleanliness, staff & service
The place is older but appears clean, extremely loud location there was loud music with intense bass from 9pm-4am both nice. The coffee shop attached has really good voffee
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Aydin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the rooms are nice
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel I have stayed at... for the price. The rooms were clean. The staff was freindly. Even gave tips for a solo traveler to be safe while visiting the city. Very accomidating, services I get from much higher priced hotels. When I return I will stay again.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

LINGYUE

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the beach
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for staying
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

dib

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Charly

Liked: Cleanliness, staff & service, property conditions & facilities
Excelentes lugar
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities
Beach House Hotel is a great budget pick! I stayed two weeks for a diving/birthday/remote working/girls trip and the vibe felt more like an apartment, less like a hotel. Of course, the rooms didn’t look shiny and new, and there were some details that weren’t great like a leaky sink pipe and stained bedding/towels. But the beds and pillows were very comfortable, the AC was great, the WiFi worked perfectly, and I barely noticed the loud music from the nearby clubs after a few days LOL. I knew to keep my expectations in check due to the price, so I was very happy with how everything turned out. The woman who checked me in couldn’t find my room at first, but the cleaning staff in particular is super friendly; and Manchas the cat manager is a legend. I’d definitely recommend this hotel as a budget stay for fellow divers and remote workers!
Stayed 13 nights in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly clean, budget friendly hotel in a great location
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay if you don’t mind hearing the music from the clubs around you or if you’re into clubbing. It is a bit far from a nice beach entrances, but there’s a nice dock nearby. The shower is a bit confusing to use, but not impossible. The staff is nice and there a cat that receives you at the front desk.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for the price
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Jean Jacques

Liked: Staff & service
Disliked: Amenities
The hotel is nice and good value for money. It’s incredibly noisy, impossible to sleep until 3 am as there are 2 very loud clubs in the corner of the street.
Stayed 3 nights in Oct 2025
Verified review

2/10 Terrible

Lee

Disliked: Amenities
Warning: Next to two very VERY loud nightclubs! The doors and beds were shaking from the bass. The music is non-stop every night until 3am. The clubs are literally a stone's throw away. Spend the extra money on somewhere quieter.
Stayed 13 nights in Jan 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff,great room, everything was fine.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jorge was amazing the hotel was great!
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, in Playa del Carmen near around the beach, shoppings, restaurants, the place is safe, clean it's crew is very polite and nice.
Stayed 7 nights in Feb 2024

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