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Cache Hotel Boutique - Adults Only

3.0 star property
VIP Access

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Photo gallery for Cache Hotel Boutique - Adults Only

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Lounge
Free daily cooked-to-order breakfast
Reception
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Housekeeping

Explore the area

View in a map
15 Avenida Norte Calle 10 Norte esquina, Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪14 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Suite, 1 King Bed, Balcony, Courtyard View

Standard Suite, 1 King Bed, Balcony, Courtyard View | View from room

Standard Suite, 1 King Bed, Balcony, Courtyard View

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Terrace, Partial Ocean View

Presidential Suite, 1 King Bed, Terrace, Partial Ocean View

Presidential Suite, 1 King Bed, Terrace, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed, Housekeeping, Pool View

Deluxe Studio Suite, 1 King Bed, Housekeeping, Pool View

Deluxe Studio Suite, 1 King Bed, Housekeeping, Pool View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room, Pool Access

Standard Double or Twin Room, Pool Access

Standard Double or Twin Room, Pool Access

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Pool Access

Standard Double Room, 1 King Bed, Pool Access

Standard Double Room, 1 King Bed, Pool Access

7.2 out of 10
Good
(7 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Cache Hotel Boutique - Adults Only

Adults-only hotel with a casino and free breakfast
This hotel features a casino, an outdoor pool, and a restaurant. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a poolside bar, and self parking.
Cache Hotel Boutique - Adults Only offers 26 accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Each accommodation is individually furnished. 32-inch plasma televisions come with cable channels.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Our customers tell us they can't get enough of the helpful staff at Cache Hotel Boutique - Adults Only. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free cooked-to-order breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Mediterranean cuisine and pool views while dining at Caché restaurant
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes Pilates classes, fitness classes, and yoga classes
  • Just a 3-minute walk from Quinta Avenida and 9 minutes by foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A casino, an outdoor pool, and spa services are also featured at Cache Hotel Boutique - Adults Only. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

Guests are served free cooked-to-order breakfast daily from 8:00 AM to noon.
Caché restaurant - This poolside restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 10 per day)
  • Onsite parking options include a garage

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Caché restaurant

Things to do

  • 50 slot machines
  • 8 gaming tables
  • Casino (1,600 square foot of space)
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Karaoke
  • Outdoor pool
  • Pilates classes
  • Sportsbook
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Lift (107 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 2010
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Champagne service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 60 per accommodation, per stay
  • A tax is imposed by the city: USD 2.73 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: USD 10 per day (in/out privileges)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Cache Hotel Boutique - Adults Only offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cache Boutique All Adult
Cache Boutique All Adult Playa del Carmen
Cache Boutique Hotel
Cache Hotel
Cache Hotel Boutique
Cache Hotel Boutique All Adult
Cache Hotel Boutique All Adult Playa del Carmen
Cache Hotel Boutique Adults Playa del Carmen
Cache Hotel Boutique Adults
Cache Boutique Adults Playa del Carmen
Cache Boutique Adults
Cache Adults Only Del Carmen
Cache Hotel Boutique Adults Only
Cache Hotel Boutique - Adults Only Hotel
Cache Hotel Boutique - Adults Only Playa del Carmen
Cache Hotel Boutique - Adults Only Hotel Playa del Carmen

Cache Hotel Boutique - Adults Only Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 311 out of 679 reviews
Rating 8 - Good. 209 out of 679 reviews
Rating 6 - Okay. 97 out of 679 reviews
Rating 4 - Poor. 19 out of 679 reviews
Rating 2 - Terrible. 43 out of 679 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carl, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in May 2025

10/10 Excellent

xingning

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Angelica

Stayed 3 nights in May 2025

6/10 Okay

Miguel

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Porsche

Stayed 5 nights in Apr 2025

10/10 Excellent

Stephany Anais

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in town!!!!
Stayed 4 nights in Apr 2025

10/10 Excellent

KOVID

Stayed 7 nights in Jan 2025

2/10 Terrible

Joseph Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You better like dance music because you're sleeping inside a 3 story speaker. Blasting music till at least midnight and beyond.
Stayed 7 nights in Apr 2025

4/10 Poor

Jefferson, London

Travelled with partner
Disliked: Property conditions & facilities
Unfortunately, this hotel was well below our expectations based on the photos we saw at the time of booking. There are two positives: the location is great, and the underground parking (although charged daily) is convenient. However, there are several downsides. As mentioned in other reviews, the hotel is heavily focused on parties — the music is extremely loud, almost every day, to the point where our room was literally shaking. The parties go until 11 PM, making it hard to relax or get a good night's sleep, especially if you're in Cancun for tours and good food, not nightlife. The breakfast was OK, but it only starts at 8 AM, which is quite late if you have early tours planned or want to go to cenotes or beaches early to avoid crowds — we often had to leave without eating. Our room smelled old, didn’t feel cozy, and surprisingly, there was no fridge. Even the hotel bar staff were surprised when we asked them to store some food for us. The hotel is clearly focused on parties and often invites external guests to join. Because of that, it’s hard to enjoy the pool or relax after a long day of tours — there’s little to no peace and quiet even during the afternoon or early evening.

10/10 Excellent

Aspen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the umbrellas that greeted you as you ascended the stairs to the pool. The dining area was lovely with the plants and seating options. It was so convenient to have a keypad on the door of the room so we didn't have to fuss with a key. The bed and pillows were fabulous! The room was spacious and clean.
Stayed 7 nights in Mar 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

2/10 Terrible

Johanna Guadalupe, Faribault

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The most terrible hotel I ever been. The toilet was not working properly the whole time in our stayed. I will not stay her again for sure.
Stayed 8 nights in Mar 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coup de coeur

Séjour plus qu'agréable... Bien situé Très belle ambiance A+++
Stayed 3 nights in Mar 2025

4/10 Poor

Aleyda

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I would not stay here again. The music was very loud and I could hear the sound base in my room. Man at reception called Amran told me I wasn’t allowed to take my towel out of the hotel, this has never happened before and when I couldn’t understand him he rolled his eyes at me. He proceeded to gaslight me and say in sarcastic way “sorry I ruined your vacation” I called him out on it and felt uncomfortable. The bartenders in the restaurant were very nice.
Stayed 6 nights in Mar 2025

10/10 Excellent

Kissoondial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the service staff is excellent. There is entertainment almost every night. It ends between 11-12pm. I noticed that some reviewers complained about noise. Listen, if you’re coming to Playa and going to bed before 12, stay home. The food is excellent. The breakfast is good but light. You can add items for very little. Reserve the damn place, already and have fun
Stayed 6 nights in Mar 2025

8/10 Good

James, rock island

Travelled with partner
Liked: Cleanliness, staff & service
This is an aging property without a doubt but still has enough to make it a solid choice. The location is great for getting to a lot of what Playa has to offer. This was my 14th trip to Play del Carmen and I have stayed in town 11 of those trips. I will say Cache is toward the top. It was clean, everything worked, the VIP benefits were a nice touch and the location if terrific. The cons are few. The bed was dead and overly soft. The music is very loud so just be ready. The AC could barely keep up but did just enough. All in all we would def stay there again.
Stayed 3 nights in Mar 2025

8/10 Good

Fabián

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación comoda, buena cama, buena ducha, balcón a la plaza. La ubicación muy buena, cerca del centro y playa No funcionaba la bañera pero la arreglaron de una vez Muy bueno todo, volvería
Stayed 3 nights in Mar 2025

2/10 Terrible

Camilla

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely DO NOT STAY HERE! Nothing on the hotel's website is accurate including the pictures. Consistent noise into the evening made it impossible for relaxing or sleeping - we had to book another hotel and move! The room was dirty, cigarette burnt holes on the bed and chairs. Although the website says hotel has an English speaking concierge, this was also not true. I have contacted the hotel several times to receive my money back as we could not stay due to the filth of the room and the incredible noise that this hotel illicits and no one has gotten back to me!~ DO NOT STAY HERE
Stayed 5 nights in Mar 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service
It is not accessible for people with disabilities, there is a large flight of stairs and the elevator didn’t start until you were on the first floor. A stair railing from street level to the lobby would be helpful
Stayed 5 nights in Mar 2025

8/10 Good

Alfredo, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average hotel with entertainment each day.
Stayed 26 nights in Feb 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stay. Only issue is water doesn’t always as get hot. Close to ado bus station. Beach. Shopping.
Stayed 2 nights in Mar 2025

10/10 Excellent

Roben

Stayed 8 nights in Feb 2025

10/10 Excellent

Naina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Naina’s review

My room was amazing, had a mini fridge, and wifi. If you are into activities and music this is your place. They have music going all night long. The staff is very friendly and enjoyed breakfast included everyday. Make sure to order the wedge potatoes, and falafel sandwich, both the best I ever had. If you are looking for an active setting this is in the heart of everything.
Entertainment Area
View from the room
Stayed 1 night in Feb 2025

4/10 Poor

Miguel

Stayed 3 nights in Feb 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

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