Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Creator video - submitted by Scottsdale Travel Chick
A wooden deck with two tables set for dining, overlooking the sea.
An aerial view of a resort with multiple buildings, a central swimming pool, and a beach area.
On the beach, white sand, free beach cabanas, sun-loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Mamitas Beach
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite, 2 Queen Beds, Garden View

9.0 out of 10
Wonderful
(29 reviews)
  • Garden view
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Junior Suite, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Junior Suite, 2 Queen Beds, Ocean View

8.0 out of 10
Very good
(6 reviews)
  • Ocean view
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Junior Suite, 1 King Bed, Oceanfront

8.6 out of 10
Excellent
(12 reviews)
  • Ocean view
  • 61 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(87 reviews)
  • Garden view
  • 61 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed, Pool View

8.8 out of 10
Excellent
(6 reviews)
  • 61 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(65 reviews)
  • Ocean view
  • 61 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 2 Queen Beds, Accessible, Garden View

  • Garden view
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

Junior Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Junior Suite, 2 Queen Beds (Swim-Up)

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Junior Suite, 1 King Bed, Accessible, Garden View

  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed, Oceanfront (Swim-Up)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed, Oceanfront (Walk-Out)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Oceanfront

  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed

  • Resort view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed (Swim-Up)

7.0 out of 10
Good
(2 reviews)
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Presidential Suite, 1 King Bed

  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

Catch some rays at the beach or spend the day relaxing at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive offers 524 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Innan has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the pool at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive . During your stay, you're just a quick walk from Quinta Avenida. Enjoy features like free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy Fusion cuisine with a beachfront location at Pelicanos, one of the property's 7 restaurants and 5 bars/lounges
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Indulge with body scrubs, deep-tissue massages, or body wraps at Innan
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Guests have great things to say about the helpful staff and the beach
  • Steps from Quinta Avenida and Playa del Carmen Main Beach
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a hot tub, and a steam room. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

Pelicanos - This beachfront restaurant specializes in Fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Asiana - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Rincón Mexicano - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Kalamata - Overlooking the pool, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.
Spice - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 poolside bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asiana
  • Kalamata
  • Pelicanos
  • Rincón Mexicano
  • Spice

Things to do

  • 3 outdoor pools
  • Bicycle storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6,781 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1689 out of 2405 reviews
Rating 8 - Good. 406 out of 2405 reviews
Rating 6 - Okay. 162 out of 2405 reviews
Rating 4 - Poor. 80 out of 2405 reviews
Rating 2 - Terrible. 68 out of 2405 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and staff was wonderful
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Trip, Great Staff and nice hotel
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, fantastic location, great food options.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Leo

Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely, room was very clean with comfy bed.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was well kept, food was really good for an all inclusive.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is amazing, best food I’ve had at a resort. The service was top notch!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Joseph John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and rooms. Right at the beach too! All the staff are just wonderful.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Rachel Christine

Liked: Cleanliness, amenities, property conditions & facilities
Amenities are great, all staff are wonderful, and the food was great!! Will absolutely stay here again
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful! The amenities were enjoyable. Mario at Spice is the best!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

YULHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place ever
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness
Property was amazing!!
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Vanessa

Liked: Amenities
We had a great time.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Mark Alan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, restaurants were fantastic.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
The resort was clean and staff were friendly.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, staff were friendly and super accommodating, food was great! Pools were beautiful, beach was crowded with cabanas and beach chairs. Overall I enjoyed a relaxing vacation.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities
Clean and the staff was amazing
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Erick

Liked: Cleanliness, amenities, property conditions & facilities
rooms was spotless and staff was excellent.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience! Staff was amazing!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Becky Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most exceptional resort we have ever been too. I couldn't have dreamed a better vacation.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Kori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bed was very comfortable. The staff is respectful and friendly. The spa was amazing! It was very relaxing and yet still had activities when you were wanting to do something fun.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Shelby

Liked: Cleanliness, property conditions & facilities
Clean resort, great service, excellent restaurants
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Thomas Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Friendly staff, clean rooms
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone treated us like royalty. Everything was amazing.
Stayed 6 nights in Mar 2026