Iberostar Waves Tucán - All Inclusive

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Where to?

Dates

August 2025

September 2025

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers

On the beach, white sand, sun-loungers, beach umbrellas

Overview
Rooms
Location
Policies

Popular amenities

Bar
Housekeeping
Parking included

Explore the area

Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, QROO, 77710

Xplor Theme Park
‪5 min drive‬
Playa del Carmen Main Beach
‪5 min drive‬
Xcaret Eco Theme Park
‪9 min drive‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

1 bedroom, free minibar, in-room safe, desk

Premium Room, Accessible

35 sq m
Sleeps 1
1 King Bed

Junior Suite, Oceanfront

38 sq m
Beach view
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Promo)

Wonderful

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room

Very good

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room, Beachside

Wonderful

35 sq m
Sleeps 4
2 Double Beds

Junior Suite

Exceptional

38 sq m
Sleeps 4
1 King Bed

Junior Suite, Oceanfront

Good

38 sq m
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Last room available

35 sq m
Sleeps 1
1 Double Bed OR 1 King Bed

Premium Room

35 sq m
Sleeps 3
1 King Bed

Premium Room (Near Pool)

Excellent

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room

Good

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite

Exceptional

38 sq m
Sleeps 1
1 King Bed

Junior Suite, Oceanfront (Beach Access)

Good

38 sq m
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Near Pool)

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Beach Access)

38 sq m
Partial ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Promo)

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room, Beachside

35 sq m
Sleeps 1
2 Double Beds

Premium Room (Pure Wellness)

Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

Exceptional

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Last room available

35 sq m
Sleeps 4
1 Double Bed OR 1 King Bed

Similar properties

Private beach, white sand, beach towels, beach massages

On private beach
Pool
Breakfast included
All-inclusive

for 1 room

includes taxes & fees

18 Aug - 19 Aug

About this property

Iberostar Waves Tucán - All Inclusive

Luxury property on the beach, with 4 outdoor pools

Catch some rays at the beach or spend the day relaxing at Iberostar Waves Tucán - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.

Iberostar Waves Tucán - All Inclusive offers 350 air-conditioned accommodations with free minibar items and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Iberostar Waves Tucán - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Piste Cyclable sur Paseo Xaman-Ha. Enjoy features like free WiFi in public areas and free self parking, plus 4 outdoor pools.

Free WiFi
Free self parking
Enjoy Japanese cuisine at Bonsai, one of the property's 8 restaurants and 5 bars/lounges
Take a swim in the 4 outdoor pools
Treat yourself to aromatherapy, hot stone massages, or facials at the spa
Services include babysitting, a free kid's club, and dry cleaning/laundry
Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
Guests have great things to say about the pool and the clean accommodations
6 minutes by car from Playa del Carmen Maritime Terminal and 6 minutes from Quinta Avenida

Iberostar Waves Tucán - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Iberostar Waves Tucán - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars, and 5 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available.

This 4.5-star Playa del Carmen property is smoke free.

Bonsai - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Mare Nostrum - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.

Uxmal Restaurante - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Reservations are required. Open daily.

La Hacienda - This restaurant serves dinner only. Reservations are required. Open daily.

Tulum - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Sailing

Snorkeling

Windsurfing

Land activities

Fitness facilities

Tennis

Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free uncovered self parking on site

Food and drink

2 beach bars
2 poolside bars
5 bars/lounges
8 restaurants
A swim-up bar
Snack bar/deli

Restaurants on site

Bonsai
La Hacienda
Mare Nostrum
Tulum
Uxmal Restaurante

Things to do

2 outdoor tennis courts
4 outdoor pools
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Kayaking
Playground
Sauna
Scuba diving
Shopping
Steam room
Windsurfing
Yoga classes

Family friendly

4 outdoor pools
Children's pool
Dining table
Free children's club
Free supervised activities for children
In-room babysitting
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Conference space
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
In a nature reserve
On the beach
On the waterfront
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

5 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sports massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Smooth flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

3 floors
Banquet hall
Eco-friendly cleaning products used
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Shower
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Coffee/tea maker
Dining table
Free stocked minibar

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Composting
Desk
Desk chair
Eco-friendly toiletries
Iron/ironing board on request
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 7:00 AM to 7:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Iberostar Tucan

Iberostar Tucan All inclusive

Iberostar Tucan All inclusive Playa del Carmen

Iberostar Tucan Playa del Carmen

Tucan Iberostar

Iberostar Playa Del Carmen

Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico

Iberostar Tucan Mexico

Iberostar Tucan Quetzal

Playa Del Carmen Iberostar

Iberostar Tucan All inclusive All-inclusive property

Iberostar Tucan inclusive l C

Iberostar Tucan All inclusive

Iberostar Tucán All inclusive

Iberostar Waves Tucán All Inclusive

Iberostar Waves Tucán - All Inclusive Playa del Carmen

Iberostar Waves Tucán - All Inclusive All-inclusive property

Iberostar Waves Tucán - All Inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

8/10 Good

Meriban

Travelled with family

5 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The happiness start when we upgrade our room to oceanfront, wonderful view in the morning with amazing sunrise. Friendly front desk . You can feel short staff everywhere in restaurant, bars, walking areas . Deficient of variety food, Restaurants starts at 8 AM. Jungle garden with animals wonderful for kids. This resort only for families, not for Single people.

Stayed 6 nights in Apr 2025

10/10 Excellent

Angela

Travelled with partner

5 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Servicio excelente!! Hotel muy bonito!

Stayed 7 nights in Apr 2025

10/10 Excellent

Sarah Marie

Travelled with family

29 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was an absolutely amazing resort. We visited during spring break. It was well balanced with nature with a portion in a jungle setting, a beautiful large beach, and a huge pool. Beach chairs all had umbrellas unlike some resorts. The Wild Beach was a moderate walk down the shore. Great buffets as well as several specialty restaurants. We were happy with every one. Many different bar areas, a pool bar, and bars at the beach. A lot of different activities happening each day. Our son was able to have interaction with the wild monkeys that live here which was his favorite memory. You will not be disappointed booking your vacation here. Perfect for a family trip. It will please everyone.

Stayed 7 nights in Mar 2025

10/10 Excellent

Alex

Travelled with partner

28 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice , family oriented resort , lots of kids , food was good , little old rooms but location and jungles and animals it was very cool but peacocks gets a little noisy ( mate season) , stuff is amazing , Thanks Daniel Good experience

Stayed 7 nights in Apr 2025

8/10 Good

Anna Clara

27 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was at the Tucan, room 1727: this room faces a nearby property, their air condition unit or pool filter engine is directly across, behind the property wall, so there is a constant loud noise coming from there. As a consequence, it was unpleasant being on the balcony or even keeping the sliding door open for fresh air. I did point out this issue to the concierge, but the answer was a cold and careless :it does not depend on us".

Stayed 4 nights in Apr 2025

8/10 Good

Kara Lena

Travelled with family, Travelled with partner

25 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gorgeous property lots to see. Beautiful pathways, pool is deep and clean, lots to see lots to do. Food was better than other hotel chains. No one out of four of us got sick. Hotel staff was friendly and helpful. Only downside was getting woken up daily around 8:00am/9:00am by house keeping. We didn’t have a do not disturb tag for our door. We asked for one from house keeping and front desk but one never arrived in our room.

Stayed 7 nights in Apr 2025

10/10 Excellent

megan

19 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Apr 2025

10/10 Excellent

Joel

14 Apr 2025

Stayed 6 nights in Apr 2025

10/10 Excellent

Eli

Travelled with partner

12 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great. When we first arrived it was still early before check in, but we were able eat at the buffet and then continue check in afterwards. This was definitely helpful after a long trip. The whole staff was friendly. It is a smaller hotel which I loved because I could easily get from one place to another without a huge walk. Be ready to encounter many animals and hear them at night.

Stayed 3 nights in Apr 2025

10/10 Excellent

Walter Barth

9 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food was extraordinary. The staff very helpful. At a lunch buffet a chef walked by and I asked if they had their ceviche that day, he said no but asked where I was seated and said he would see what he could do. 10 minutes later he brought me a plate of ceviche well presented ringed with fresh lime and cucumber and tortilla chips!

Stayed 4 nights in Mar 2025

10/10 Excellent

Esmeralda

Travelled with family, Travelled with group

9 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very accommodating and the hotel was beautiful.

Stayed 3 nights in Apr 2025

10/10 Excellent

Sean

Travelled with family

6 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We had a wonderful relaxing experience at this resort. The gardens were exceptional and our children thoroughly enjoyed rhe seeing the local wild monkeys.

Stayed 6 nights in Mar 2025

10/10 Excellent

Romas

5 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything ok.

Stayed 10 nights in Mar 2025

10/10 Excellent

Zachary

Travelled with family

4 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First time in Riviera Maya. LOVED our stay at the Iberostar Waves Tucan (essentially the same place as Waves Quetzal). Resort was absolutely beautiful. The jungle was filled with wildlife. Our jungle facing room was visited by spider monkeys every afternoon. So cool! The room itself was fine but on the small side. Not a biggie for us. The beds were comfortable and the a/c worked well. Water pressure was occasionally an issue. The beach and pool area was fantastic. Plenty of places to lounge. Appreciated that they “policed” people who put their stuff out early to “save” lounge chairs. My whole family thought the food was fantastic. So much to choose from. Particularly enjoyed the hibachi restaurant and the breakfast buffets. Service across the board was great. Can’t single out anybody because they were all wonderful. Was not an issue for us, but if you have mobility issues, some of the walking paths are slippery and uneven. Gym/ fitness area was small and if you are a serious tennis player, the courts are soft and spongy. Evening entertainment was ok. Fire show on beach cut short due to rain- bummer. Cab into Playa del Carmen $20 round trip. Super fun! Shopped, enjoyed street entertainers and had a great dinner. Felt completely safe. Generally a wonderful trip. If you are expecting Four Seasons- this isn’t it. If you want a nice, affordable, Mexican vacation in the jungle with an awesome stretch of beach, you could do a lot worse!

Stayed 5 nights in Mar 2025

10/10 Excellent

Anthony

Travelled with family, Travelled with family and small children, Travelled with partner

3 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The whole family had a great time, staff, food and cleanliness was great.

Stayed 9 nights in Mar 2025

10/10 Excellent

Patricia

Travelled with family

30 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All inclusive was amazing. Didn’t have to worry about nothing

Stayed 4 nights in Mar 2025

10/10 Excellent

Agnieszka

Travelled with family

29 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

No parties or loud music after 10 pm, safe for children, great food options

Stayed 7 nights in Mar 2025

10/10 Excellent

Kevin

Travelled with partner

24 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The entertainment was great but still gave you time to relax and enjoy the beach/pool.

Stayed 5 nights in Mar 2025

8/10 Good

Valerie

Travelled with family and small children

22 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There was a sewage smell from behind our room and walking path

Stayed 5 nights in Feb 2025

6/10 Okay

James

Travelled with family, Travelled with partner

19 Mar 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Rooms are a bit aged, grounds of a rain forest!

Stayed 4 nights in Mar 2025

8/10 Good

Andrea, Waxahachie

Travelled with family and small children

19 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were not happy with our room when we first arrived. It was old and dark and so humid even with the air on that the sheets were wet. We upgraded, for a price of course, and the new room was 100 times better and made our stay enjoyable. We are mom, daughter and 2 year old twins. We always felt safe and the girls enjoyed the kids pool and slides. The staff was awesome and is what really made the trip for us. Food was ok, the beach is beautiful but there was a lot of seaweed which we expected. Pool is very big and clean with a lot of loungers available. It’s cool to see the peacocks, monkeys and other animals at the resort.

Stayed 4 nights in Mar 2025

10/10 Excellent

albert

Travelled with family, Travelled with group

17 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the jungle environment maintained on the property! Gives you that tropical feel! Property could use music at swim up bar area as it is somewhat removed from main pool entertainment area.

Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family

12 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The view and food are terrific.

Stayed 4 nights in Mar 2025

8/10 Good

Gurpreet

12 Mar 2025

Liked: Staff & service

Stayed 4 nights in Feb 2025

10/10 Excellent

Lizzette

8 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jan 2025

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Iberostar Waves Tucán - All Inclusive

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Photo gallery for Iberostar Waves Tucán - All Inclusive

Popular amenities

Explore the area

Room options

View all photos for Premium Room, Accessible

Premium Room, Accessible

View all photos for Junior Suite, Oceanfront

Junior Suite, Oceanfront

View all photos for Premium Room (Promo)

Premium Room (Promo)

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Premium Room

View all photos for Premium Room, Beachside

Premium Room, Beachside

View all photos for Junior Suite

Junior Suite

View all photos for Junior Suite, Oceanfront

Junior Suite, Oceanfront

View all photos for Last room available

Last room available

View all photos for Premium Room

Premium Room

View all photos for Premium Room (Near Pool)

Premium Room (Near Pool)

View all photos for Premium Room

Premium Room

View all photos for Junior Suite

Junior Suite

View all photos for Junior Suite, Oceanfront (Beach Access)

Junior Suite, Oceanfront (Beach Access)

View all photos for Premium Room (Near Pool)

Premium Room (Near Pool)

View all photos for Junior Suite, Oceanfront (Beach Access)

Junior Suite, Oceanfront (Beach Access)

View all photos for Premium Room (Pure Wellness)

Premium Room (Pure Wellness)

View all photos for Premium Room (Promo)

Premium Room (Promo)

View all photos for Premium Room, Beachside

Premium Room, Beachside

View all photos for Premium Room (Pure Wellness)

Premium Room (Pure Wellness)

View all photos for Premium Room (Tropical View)

Premium Room (Tropical View)

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Premium Room (Tropical View)

View all photos for Last room available

Last room available

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About this property

Iberostar Waves Tucán - All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Water activities

Land activities

Lessons/classes/games

Entertainment

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom