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Royal Hideaway Playacar All Inclusive - Adults only

4.5 star property
VIP Access

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Outdoor pool
Outdoor pool
Couples treatment room(s), body treatments, hot stone massages
6 restaurants, breakfast, lunch, dinner served; Spanish cuisine
3 bars/lounges, beach bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Room service
  • Parking included
  • Housekeeping

Explore the area

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Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710
  • Playacar Golf Club
    ‪6 min walk‬
  • Playacar Beach
    ‪19 min walk‬
  • Playa del Carmen Main Beach
    ‪4 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Room (Royal View)

Luxury Room (Royal View)

Luxury Room (Royal View)

9.0 out of 10
Wonderful
(20 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

8.6 out of 10
Excellent
(32 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Relax Pool)

Luxury Room (Relax Pool)

Luxury Room (Relax Pool)

9.0 out of 10
Wonderful
(18 reviews)
  • 50 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Sunrise)

Luxury Room (Sunrise)

Luxury Room (Sunrise)

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

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About this property

Royal Hideaway Playacar All Inclusive - Adults only

Adults-only beachfront hotel with outdoor pool
Catch some rays at the beach or spend the day relaxing at Royal Hideaway Playacar All Inclusive - Adults only's full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants.
Royal Hideaway Playacar All Inclusive - Adults only offers 200 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, bathrobes, and slippers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor tennis courts and a health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.
Royal Hideaway Playacar All Inclusive - Adults only's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Piste Cyclable sur Paseo Xaman-Ha. Enjoy features like free WiFi in public areas and free valet parking, plus 6 restaurants.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy Spanish cuisine at Ventanas, one of the property's 6 restaurants and 3 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages, body scrubs, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and basketball
  • Guests have great things to say about the helpful staff and the beach
  • Just a 1-minute drive from Playacar Beach and a few minutes from Playacar Golf Club
Royal Hideaway Playacar All Inclusive - Adults only is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the cabanas (surcharge) and umbrellas for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royal Hideaway Playacar All Inclusive - Adults only like an outdoor pool and outdoor tennis courts.

There are 6 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a health club, a garden, and a terrace. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.

Ventanas - This restaurant specializes in Spanish cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Spices - This diner specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Palazzo - This diner specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Azia Avant Thai - This diner specializes in Thai cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Grill - Onsite steakhouse. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Surfing/body boarding

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Azia Avant Thai
  • Palazzo
  • Spices
  • The Grill
  • Ventanas

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 1998
  • Designated smoking areas
  • Mosquito nets
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Hideaway Playacar All Inclusive - Adults only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The restaurants at this property enforce a formal dress code.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hideaway Playacar
Playacar Hideaway
Playacar Royal Hideaway
Royal Hideaway
Royal Hideaway All Inclusive
Royal Hideaway Playacar
Royal Hideaway Playacar All Inclusive
Royal Playacar
Royal Playacar Hideaway
Occidental Royal Hideaway
Royal Hideaway Mexico
Royal Hideaway Playa Del Carmen
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
Royal Hideaway Playacar Adults Playa del Carmen
Royal Hideaway Playacar Adults
Royal Hideaway Playacar Resort All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Playa del Carmen
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Hotel
Royal Hideaway Playacar Resort All Inclusive Adults only
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway Playacar All Inclusive - Adults only Hotel
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway All Inclusive Adults All-inclusive property
Royal Hideaway Playacar All Inclusive
Royal Hideaway Playacar Resort All Inclusive Adults only

Royal Hideaway Playacar All Inclusive - Adults only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1005 reviews
Rating 8 - Good. 214 out of 1005 reviews
Rating 6 - Okay. 92 out of 1005 reviews
Rating 4 - Poor. 62 out of 1005 reviews
Rating 2 - Terrible. 38 out of 1005 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Melissa Nicole

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property delicious food and great customer service
Stayed 9 nights in Jun 2025

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness
This was our third time to this resort. Haven’t been in about 10 years . Still a solid adults only resort. Wonderful beach and clean pools and wonderful food. I highly recommend if you want very relaxing , low key adults only resort. We prefer a smaller hotel. Very walkable. Love the room service and all the workers are so nice and very helpful. Loved the live guitar player by the pool. Spices was our favorite restaurant. We do miss the ceviche and tuna tartar that used to be served at lunch. The paella lunch by the pool was great. Plan to go back next year.
Stayed 4 nights in Jun 2025

8/10 Good

Sean, Dallas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was fine but did get frustrated with their reservation system and limited breakfast options were only offered at 1 place.
Stayed 7 nights in May 2025

10/10 Excellent

Mark Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay! Helpful staff! Great food and drinks! We are already planning our next visit
Stayed 4 nights in May 2025

8/10 Good

Laura Farmer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the size of the property and the amount of options for the size. Also liked that everything was a la carte. That being said I do think there is room for improvement in the quality of food.
Stayed 8 nights in May 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great at this property. Many people we met have come back many times. Lots of activities to do each day. The drinks were great and the food was even better. We will be coming back.
Stayed 6 nights in May 2025

8/10 Good

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good. Entertainment was a bit lacking. A coffee shop would be nice. All in all was a good stay and would return
Stayed 10 nights in May 2025

10/10 Excellent

Basilio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Royal Hideaway Playacar! They don't miss a single detail to ensure wonderful experience The staff was very nice and they worked hard to maintain the grounds, pools, etc.
Stayed 4 nights in May 2025

10/10 Excellent

Ashley Debbie Dianne

Liked: Cleanliness, staff & service, amenities
The Royal Hideaway is an absolutely beautiful resort with an incredible beach for miles and turquoise waters! The food and staff is top notch. The staff goes above and beyond to ensure everything is perfect. It’s also close to downtown which is nice if you want to escape the quiet and go and experience the Fifth Ave life. Resort is quiet and peaceful. I love it and will definitely return soon.
Stayed 5 nights in May 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service
Royal hideway is a gem in Playa car . I enjoyed the food and service was top notch Will return
Stayed 6 nights in May 2025

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our sisters’ trip to Royal Hideaway. Staff on the whole was very helpful. Beach was great first two days then the wind picked up and in spite of every effort on the part of the hotel, seaweed kept coming in on big waves. We were made very comfortable at the pool area. Shout out to Roberto, Exal and Raul. Dining options were pretty good though later seatings are pressured to leave due to closed kitchens. Carlo at Spices was amazing. Swiss trained and a pro. Lunch not at all inspiring, I wish the grill was out there every day. David, our unit concierge was very helpful and Perla our room housekeeper was amazing. Nespresso machine in room perfect. Btw, the room was very adequate, yes a bit dated but well spread out with a generous balcony/porch and big bathroom with 2 sinks and separate spaces. My sister had a great time with tennis instruction and gym was great for me. We are coming back next year…small, chill and very safe resort. Waaay better than the last 2 resorts we were at close by. Highly recommend!
Stayed 7 nights in Apr 2025

10/10 Excellent

Corry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller adults only property. Lots of staff and service available for anything. Excellent beach maintenance regarding seaweed. Big spacious rooms and balconies. Comfortable beds.
Stayed 5 nights in Apr 2025

8/10 Good

Aaron

Stayed 4 nights in Apr 2025

10/10 Excellent

Brandy, Pagosa Springs

This resort is relazing and the service is great. The restaurant are amazing. Make sure you male reservations.
Stayed 6 nights in Apr 2025

10/10 Excellent

Kim, thief river falls

Stayed 5 nights in Jan 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the place you hope you’re booking when you book an all-inclusive resort. It’s beautiful, well-maintained, the rooms are spectacular, the balconies are large, palm trees everywhere, it’s quiet, has multiple pools, some hidden away in corners, the staff are excellent, the food is amazing, and there’s plenty of space on the beach to lounge. Every pair of loungers comes with a shade and a table for drinks. Servers come around routinely and the drinks are awesome. The restaurants themselves are incredible and we are so very happy with our stay. We’d recommend this place to anyone we love, and plan to go back ourselves next winter.
Stayed 4 nights in Apr 2025

10/10 Excellent

Steven Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had an excellent vacation. The hotel was clean and quiet and the food was consistently very good. Only complaint is the difficulty securing lounge chairs at the main pool. But we really enjoyed the quiet and privacy of the two small pools. Staff was excellent. Beer selection included good brands - Corona, Pacifico, Modelo plus light options. Our concierge, Sandra, is fantastic.
Stayed 7 nights in Apr 2025

10/10 Excellent

Pavel

Stayed 7 nights in Apr 2025

8/10 Good

Nadiya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, quiet and relaxing, beach was very clean and well maintained and water was beautiful emerald color. Food in some restaurants could be better and the only reservations available were after 9pm. Overall nice experience.
Stayed 3 nights in Apr 2025

8/10 Good

Alvaro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food needs some upgrades
Stayed 2 nights in Apr 2025

8/10 Good

DAVID

Liked: Cleanliness, staff & service
Good spot to relax and be quiet. Food is average.
Stayed 5 nights in Mar 2025

10/10 Excellent

alexa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff was very nice. I would return
Stayed 5 nights in Mar 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2025

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