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The Yucatan Playa del Carmen, Tapestry Collection by Hilton

5.0 star property

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Photo gallery for The Yucatan Playa del Carmen, Tapestry Collection by Hilton

Poolside bar
Interior entrance
Breakfast served
Balcony view
Rooftop bar, poolside views, open daily

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Avenida 1 Norte, entre 30 y 32, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪8 min walk‬
  • Place, Mamitas Beach
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Accessible (Roll-In Shower)

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | View from room

Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

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  • Spa
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 786 reviews
The price is €105
includes taxes & fees
23 Jun - 24 Jun
The Fives Downtown Hotel - Curio Collection by Hilton

About this property

The Yucatan Playa del Carmen, Tapestry Collection by Hilton

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free resort. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite.
The Yucatan Playa del Carmen, Tapestry Collection by Hilton offers 60 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 47-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around The Yucatan Playa del Carmen, Tapestry Collection by Hilton. During your stay, you're just a quick walk from Quinta Avenida. Features include free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking
  • Enjoy a bite to eat at El Mural, a buffet restaurant that serves Mexican cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a multilingual staff, an elevator, and a rooftop deck
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Quinta Avenida and 5 minutes by foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
The Yucatan Playa del Carmen, Tapestry Collection by Hilton offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and a garden are also featured at the luxury The Yucatan Playa del Carmen, Tapestry Collection by Hilton. Valet parking is free.

This Art Deco Playa del Carmen resort is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 11:30 AM.
El Mural - This buffet restaurant specializes in Mexican cuisine and serves breakfast only.
The Coffee Corner - Onsite café. Open daily.
La Terraza - This poolside rooftop bar specializes in international cuisine and serves lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured, covered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 330 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • El Mural
  • La Terraza
  • The Coffee Corner

Things to do

  • Gym
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2005
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 25 2026 to April 20 2028 (dates subject to change).
The following facilities or services will be unavailable from April 21 2026 to November 30 2027 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • One of the swimming pools
  • Breakfast
  • Daily housekeeping
  • Fitness facilities
  • Parking area
The property will be renovating from April 25 2026 to April 20 2028 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area
  • Swimming pool
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 330.0 per person
  • Pet fee: MXN 500 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The Yucatan Playa del Carmen, Tapestry Collection by Hilton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 244 out of 479 reviews
Rating 8 - Good. 92 out of 479 reviews
Rating 6 - Okay. 73 out of 479 reviews
Rating 4 - Poor. 30 out of 479 reviews
Rating 2 - Terrible. 40 out of 479 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff! Right on Avenida 5th where everything is at
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Mohsen

Liked: Cleanliness, staff & service
Disliked: Amenities
Good hotel, little old and can benefit from adding amenities.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Raphaëlle

Liked: Cleanliness
Staff is nice and helpfull
Stayed 10 nights in Feb 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel and would stay here again.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Curby

Liked: Cleanliness, staff & service, property conditions & facilities
Rooftop pool and lounge area is beautiful. Uncrowded. Most comfortable day beds ever.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

lesly

Liked: Cleanliness, amenities, property conditions & facilities
Yes! Loved the service there!
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, hotel needs minor TLC, nothing major.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very kind and the rooms were well kept. Overall a great experience.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

MARC

Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel staff very nice and good service Room was near elevator so we were awaken by people talking while elevator waiting Other than that great location would stay again
Stayed 11 nights in Jan 2026
Verified

2/10 Terrible

Gene

Disliked: Cleanliness, amenities, property conditions & facilities
Staff, Room, Amenities
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities
Rooms are huge and rain fall shower was amazing. Hotel is showing it’s age. Service was amazing. Breakfast included was worth it. Side door of hotel opens directly on Aviendo 5. Taxi ride from ADO tourists Bus Station is 10 to 15 minutes.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Lonnie

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026
Verified

6/10 Okay

YIN YIN

Liked: Cleanliness
Staff were friendly, and the room was clean. However, we encountered a couple of plumbing issues during our stay.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Jordan

Liked: Cleanliness, amenities
Pretty good. Things in the room were damaged but staff was nice
Stayed 11 nights in Jan 2026
Verified

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, staff were very helpful. Was not expecting to pay and extra 700mx at the hotel. our room was facing the main street so we did get loud music until midnight, we were so tired each day did didn't really concern us but would ask for another room on the other side next time
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, property conditions & facilities
Loved every minute of our stay!
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Biancka

Liked: Cleanliness, property conditions & facilities
Room was good but I would expect a little more for a hotel that describes their rooms as modern luxury. Great location. Very walkable.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

James Edward

Liked: Cleanliness, amenities
Great location, clean, nice rooftop pool, friendly staff and good value for the money. Overall, hotel a bit rundown - needs a refresh. Ripped sofa, tired decor and noisy A/C.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Erick

Liked: Cleanliness, amenities, property conditions & facilities
Im not gonna nitpick. Overall my 4 night stay was excellent. Staff was polite and courteous, the coffee in the lobby was good, room was clean, and the breakfast was good. Really close to a 7Eleven and OXXO, 5 minute walk to a beautiful beach. I would stay there again if I return. I didn’t use the pool upstairs so can’t review that. The bad; it might be a bit noisy at night with people walking the shutting their room doors and being close to a lively street.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay close to everything beautiful rooftop pool
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool is gorgeous!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Volkan

Liked: Cleanliness, amenities, property conditions & facilities
Staff during our stay were wonderful. Very attentive, polite. They all made our stay very enjoyable.
Stayed 3 nights in Jul 2025

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