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Casa Mexicana Hotel

3.0 star property

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Photo gallery for Casa Mexicana Hotel

Interior
Exterior
Interior
Exterior
Hallway

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
28 De Agosto 1, San Cristóbal de las Casas, CHIS, 29200
  • Place, San Cristóbal de las Casas Cathedral
    ‪3 min walk‬
  • Place, Mesoamerican Museum of Jade
    ‪3 min walk‬
  • Place, Santo Domingo Handicraft Market
    ‪8 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪116 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(10 reviews)
  • 12 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Casa Mexicana Hotel

Colonial hotel with a full-service spa and a sauna
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Casa Mexicana Hotel offers 54 accommodations with safes and hair dryers. Memory foam beds feature premium bedding. 20-inch LCD televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages.
During your stay at Casa Mexicana Hotel, you're just a quick walk from Church of San Nicolás. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with massages at the spa
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna
  • Steps from Café Museo Café and 3 minutes by foot from Church of San Nicolás
Casa Mexicana Hotel offers its guests a full-service spa and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Spa services, a terrace, and multilingual staff are also featured at Casa Mexicana Hotel.

This 3-star San Cristóbal de las Casas hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 12:30 PM.
Los Magueyes - This restaurant serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 12:30 PM for a fee: MXN 140 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Cucaracha
  • Los Magueyes

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1992
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch LCD TV with premium cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 140 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Casa Mexicana Hotel
Casa Mexicana Hotel San Cristobal de las Casas
Casa Mexicana San Cristobal de las Casas
Hotel Casa Mexicana
Casa Mexicana Cristobal las C
Casa Mexicana Hotel Hotel
Casa Mexicana Hotel San Cristóbal de las Casas
Casa Mexicana Hotel Hotel San Cristóbal de las Casas

Casa Mexicana Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 191 out of 340 reviews
Rating 8 - Good. 111 out of 340 reviews
Rating 6 - Okay. 25 out of 340 reviews
Rating 4 - Poor. 5 out of 340 reviews
Rating 2 - Terrible. 8 out of 340 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying where staff was amazing and so kind
Stayed 7 nights in Jul 2025

10/10 Excellent

Samuel

Stayed 1 night in Jun 2025

2/10 Terrible

Marcos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Internet doesn't work & Hotel doesn't care.

The WiFi in my room didn’t work at all during my three-night stay, and the hotel staff couldn’t have cared less. They’re fully aware of the issue but refuse to fix it, lacking proper WiFi extenders and equipment. This isn’t a general area problem—it’s purely neglect on their part. Past reviews mention the same issue, yet they’ve done nothing. Shameful. I absolutely do not recommend this hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk friendly and quick.
Stayed 2 nights in Mar 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Aiko

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Arturo

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Jose, AURORA

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything, great staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Rodney

Stayed 1 night in Aug 2024

10/10 Excellent

Jordan, Sioux Falls

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very charming with wonderful staff, great restaurant, and a relaxing laid back atmosphere with the color schemes, artwork and gardens.
Stayed 2 nights in Aug 2024

10/10 Excellent

AMALIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

SILVIA

Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Luis Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Lourdes

Stayed 7 nights in Dec 2023

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities
Por el precio está bien, muy buena atención,
Stayed 2 nights in Sep 2023

10/10 Excellent

Jose

Liked: Staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2023

8/10 Good

Mark

Stayed 7 nights in May 2023

2/10 Terrible

Enrique

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
the staff was so bad ,I do never come back.
Stayed 3 nights in Mar 2023

10/10 Excellent

Rodolfo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was close by within walking distance. I really enjoyed my stayed at casa mexicana
Stayed 4 nights in Mar 2023

10/10 Excellent

Edgardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rustic functionality

Charming hotel that combines the culture of Mexico with the international vibe of the city. Simple, yet it has everything you need - friendly service, comfortable beds, clean rooms, and reliable wifi. Sure, a little "rustic", but it also makes it charming.
Stayed 2 nights in Feb 2023

6/10 Okay

Harold

Stayed 3 nights in Feb 2023

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has plants and trees within an atrium. Old style comfort and great location within city. Staff was more than helpful. Jose was very helpful in assisting with all our touring plans
Stayed 10 nights in Jan 2023

10/10 Excellent

jeronimo

Stayed 1 night in Jan 2023

10/10 Excellent

nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful, very clean, loved room and balcony to rest after our adventures. Arrived late and desk gentleman waited for us and was very kind. We will stay here next time we go to to San Cris. Near everything!

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