Skip to main content
Beginning of main content

Enter dates to see availability

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
€165* Per night/room 31 May - 1 Jun

Deluxe Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Exclusive Bungalow, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at El Paraiso Hotel Tulum. During your stay, you're just a quick walk from Playa Paraiso. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine and a beachfront location while dining at El Paraiso Restaurante
  • Take a swim in the outdoor pool
  • Indulge with deep-tissue massages at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes complimentary bicycles
  • Steps from Playa Paraiso and 6 minutes by car from Tulum National Park

El Paraiso Hotel Tulum ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for El Paraiso Hotel Tulum

5 out of 5
Situé sur une magnifique plage. Ruines accessibles à vélo (disponible gratuitement à l’hôtel)

Posted by on 23 Nov 2023

Was this review helpful to you?
Comment from Hotel Management

23 Nov 2023 by Recepcion

Muchas gracias por sus buenos comentarios, ha sido un placer tenerlos con nosotros y esperamos tenerlos muy pronto de vuelta en El Paraiso. Front Desk

Property Features

Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at El Paraiso Hotel Tulum such as an outdoor pool and complimentary bicycles. Free breakfast is available daily. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

  • 1 building
  • 1 floor
  • 10 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

El Paraiso Hotel Tulum offers 10 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 32-inch plasma televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • Plasma television
  • Satellite channels
  • Luxury bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Blackout curtains
  • Air conditioning

Food & Drink

Guests are served a free continental breakfast daily from 7:30 AM to 10:00 AM.

El Paraiso Restaurante – This beachfront restaurant specialises in Mexican cuisine and serves brunch, lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Vegetariano Paraiso – This beachfront restaurant specialises in vegetarian cuisine and serves brunch, lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Snorkelling nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Massages on beach
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property is located in Tulum National Park. The listed destination fee comprises mandatory park admission fees, collected at the main entrance of the park. The main park entrance closes at 4 PM; guests arriving after 4 PM will pay park admission fees at check-in.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Contactless check-in and contactless check-out are available.

  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 10:00 PM
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

The listed destination fee comprises mandatory park admission fees.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Paraiso Hotel Tulum Hotel
  • El Paraiso Hotel Tulum Tulum
  • El Paraiso Hotel Tulum Hotel Tulum

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing http://www.ebookers.ie/Tulum-Hotels-El-Paraiso-Hotel-Tulum.h45712913-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Tulum-Hotels-El-Paraiso-Hotel-Tulum.h45712913-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.ie/Tulum-Hotels-El-Paraiso-Hotel-Tulum.h45712913-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.