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Hotel CARPE DIEM Tulum by Nah Hotels

3.0 star property
VIP Access

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Photo gallery for Hotel CARPE DIEM Tulum by Nah Hotels

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Studio
Loft
Sun deck
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Kitchen
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Av. Tulum Oriente Mz07 Lt19 Tulum Centro, Entre Geminis Sur y Libra Sur, Tulum, QROO, 77760
  • Tulum National Park
    ‪2 min drive‬
  • Tulum Mayan Ruins
    ‪5 min drive‬
  • Playa Paraiso
    ‪19 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio

Studio

Studio

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Loft

Loft

Loft

  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Loft

Premium bedding, down duvets, in-room safe, blackout curtains

Family Loft

  • 80 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

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The price is €33
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includes taxes & fees
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About this property

Hotel CARPE DIEM Tulum by Nah Hotels

Hotel with a rooftop terrace, near Tulum National Park
This smoke-free hotel features an outdoor pool, a rooftop terrace, and self parking. WiFi in public areas is free. Other amenities include barbecue grills.
Hotel CARPE DIEM Tulum by Nah Hotels offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations are furnished with queen sofa beds and dining tables. Beds feature down comforters and premium bedding. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). 48-inch flat-screen televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel CARPE DIEM Tulum by Nah Hotels, you're just a quick walk from Dos Aguas Park. Enjoy features like free WiFi in public areas, plus an outdoor pool and a rooftop terrace.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a rooftop deck and a terrace
  • Just a 5-minute drive from Tulum Mayan Ruins and a few minutes from Tulum National Park
As a guest of Hotel CARPE DIEM Tulum by Nah Hotels, you'll find an outdoor pool, a rooftop terrace, and barbecue grills. Public spaces have free WiFi. Parking is available for a fee.

This 3-star Tulum hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (MXN 120 per stay)

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Heated floor
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel CARPE DIEM Tulum by Nah Hotels

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: MXN 120 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number EEC170518JC8

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Carpe Diem Tulum By Nah Hotels
Hotel CARPE DIEM Tulum by Nah Hotels Hotel
Hotel CARPE DIEM Tulum by Nah Hotels Tulum
Hotel CARPE DIEM Tulum by Nah Hotels Hotel Tulum

Hotel CARPE DIEM Tulum by Nah Hotels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 55 out of 100 reviews
Rating 8 - Good. 31 out of 100 reviews
Rating 6 - Okay. 8 out of 100 reviews
Rating 4 - Poor. 2 out of 100 reviews
Rating 2 - Terrible. 5 out of 100 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dmitry, Cancún

Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay!

Had a good stay here. Great location - anything you need is in walking distance. Luis was very nice.
Stayed 4 nights in Jan 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. Luis was very welcoming and very accommodating. The hotel is centrally located right in the heart of Tulum. Located near some very popular restaurants and a short bike ride to the ruins. The room was clean and very comfortable. Thank you Luis for an amazing trip to Tulum
Stayed 2 nights in Dec 2024

10/10 Excellent

Carolina Cinca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Carolina Cinca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

4/10 Poor

Lukaz

Stayed 3 nights in Sep 2024

10/10 Excellent

Carolina Cinca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

8/10 Good

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Yuk Ching L

Stayed 2 nights in Jul 2024

8/10 Good

Yuk Ching L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luis is very friendly and helpful. Communication through whatsapp is easy and almost instant reply. Air condition is good. Roof top swimming pool and sunset view are excellent. Very convenient. Laundry service at the opposite road and cheap. There was plumbing problem in the toilet downstairs but it was resolved promptly. We still have a second toilet to use. Last night of staying (Friday) was bad because of the loud music almost the whole night. Avoid the weekend and you will be fine. Address is wrong. Type the name of the hotel in google map is fine.
Stayed 1 night in Jul 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The hotel was clean and the owner was super friendly on the Main Street and everything is there close by never had to use the car we walked all the time
Stayed 2 nights in Aug 2024

6/10 Okay

GILBERTO A

Liked: Cleanliness, staff & service, property conditions & facilities

Bien a secas

Les falta un buen anuncio del hotel sobre la calle. Falta de iluminación natural en la habitación. Lo mejor, la ubicación.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 8 nights in Jan 2024

8/10 Good

Barbara A

Travelled with group
Liked: Cleanliness
Disliked: Amenities
No one there to let us in. There was a note on the door to call a number and someone would come. A very nice cleaning lady came, gave us our key, told us the code to open the huge steel gate, told us the WiFi password when she showed us the loft. No elevator so we carried our luggage up 4 flights of stairs. Not nearly enough towels and actually no amenities at all except a pool on the roof, but more stairs and I don’t think there was a filtration system for the pool. The hotel loft room was nice. Full kitchen, dining area, living room area with big tv and a half bath. Second floor was the bedroom. Comfortable bed. Full bath. There was only us and one other person in the building. Wasn’t bad at all but could have been better.
Stayed 4 nights in Sep 2023

2/10 Terrible

Christian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was not what we assumed. Had to wait 30 minutes in between toilet flushes. There was no soap anywhere. Inside furniture was absolutely filthy. Car wash right beside woke us up with a super loud vacuum. The hotel host was quite nice though!
Stayed 6 nights in Apr 2023

8/10 Good

Rogelio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and comfortable. Close to a lot of restaurants down the street and minutes away from the beach. The location on Expedia is wrong, so I would contact the host before booking to get the actual address.

10/10 Excellent

Paul, WEWAHITCHKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The BEST
Stayed 1 night in Feb 2023

10/10 Excellent

Paul, WEWAHITCHKA

Liked: Staff & service, amenities
Pro, beautiful. Great location. Cons, alittle dirty in some corners. Bathroom vanity is water damaged and smelly with mildew, no hot water in shower. Wifi only works with 1 device not 10 listed
Stayed 1 night in Feb 2023

10/10 Excellent

ALEJANDRA PATRICIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El personal es muy servicial y las instalaciones muy bonitas, el acceso es seguro y confiable, Carpe Diem es totalmente recomendado
Stayed 3 nights in Feb 2023

10/10 Excellent

Axel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is amazing option for a nice and easy stay. It’s location it’s amazing and the staff is always at your service. This is the 2nd time I visit and I will keep coming back for sure
Stayed 3 nights in Jan 2023

10/10 Excellent

Miguel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, nearly stores, bar’s, bike rental, we didn’t use the car !
Stayed 2 nights in Jan 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great time at this hotel it was central to all the amenities, very spacious and had a great food vending at the corner of the street. Loved the pool area but it could do with a toilet area with a WC and wash facilities. I would defo book again
Stayed 3 nights in Jan 2023

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro's: Pool Area Staff Location Con's Noisey road outside Car wash next door which starts at 6.30am

10/10 Excellent

Kinga

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff . I got 2 reservation for my 3 night stay and she helped us out to stay at the same room at the loft for all 3 night . Absolutely recommended!
Stayed 1 night in Jan 2023

10/10 Excellent

abdulah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great

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