Hotel CARPE DIEM Tulum by Nah Hotels

3.0 star property
VIP Access

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Photo gallery for Hotel CARPE DIEM Tulum by Nah Hotels

A modern living room with a glass dining table, dark chairs, a blue sofa, and a staircase with black steps.
A bedroom with a bed, a desk, and a chair.
A modern apartment with a dining area, kitchen, and a staircase leading to an upper level.
A modern living room with a sofa, a dining table, and a kitchen area in the background.
An outdoor patio with wicker furniture, a pool table, and potted plants.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping
  • Kitchen

Explore the area

View in a map
Av. Tulum Oriente Mz07 Lt19 Tulum Centro, Entre Geminis Sur y Libra Sur, Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪8 min walk‬
  • Place, Hospital de Tulum
    ‪14 min walk‬
  • Place, Jaguar Park
    ‪19 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Studio

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Loft

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

Family Loft

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds
  • Free Wi-Fi

Similar properties

About this property

Hotel CARPE DIEM Tulum by Nah Hotels

This smoke-free hotel features an outdoor pool, a rooftop terrace, and self parking. WiFi in public areas is free. Other amenities include barbecue grills.
Hotel CARPE DIEM Tulum by Nah Hotels offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations are furnished with queen sofa beds and dining tables. Beds feature down comforters and premium bedding. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). 48-inch flat-screen televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel CARPE DIEM Tulum by Nah Hotels, you're just a quick walk from Dos Aguas Park. Enjoy features like free WiFi in public areas, plus an outdoor pool and a rooftop terrace.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a rooftop deck and a terrace
  • Just a 5-minute drive from Tulum Mayan Ruins and a few minutes from Tulum National Park
As a guest of Hotel CARPE DIEM Tulum by Nah Hotels, you'll find an outdoor pool, a rooftop terrace, and barbecue grills. Public spaces have free WiFi. Parking is available for a fee.

This 3-star Tulum hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (MXN 120 per stay)
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 2020
  • Mosquito nets
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Heated floor
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel CARPE DIEM Tulum by Nah Hotels

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: MXN 120 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number EEC170518JC8
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Carpe Diem Tulum By Nah Hotels
Hotel CARPE DIEM Tulum by Nah Hotels Hotel
Hotel CARPE DIEM Tulum by Nah Hotels Tulum
Hotel CARPE DIEM Tulum by Nah Hotels Hotel Tulum

Hotel CARPE DIEM Tulum by Nah Hotels Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 63 out of 115 reviews
Rating 8 - Good. 36 out of 115 reviews
Rating 6 - Okay. 9 out of 115 reviews
Rating 4 - Poor. 2 out of 115 reviews
Rating 2 - Terrible. 5 out of 115 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gloria

Luis was a great help and the room was good
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Norman

Liked: Cleanliness, property conditions & facilities
clean, friendly, modest
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations, very clean, spacious and peaceful. Great host and budget friendly. Would love to return.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place and the location. It was excellent and quick to get around town and the front desk was very helpful
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay!

Had a good stay here. Great location - anything you need is in walking distance. Luis was very nice.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The hotel was clean and the owner was super friendly on the Main Street and everything is there close by never had to use the car we walked all the time
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had everything we needed. Internet was good, the staff was kind, courteous and responsive. Rooms were cleaned on a regular basis. The location was central with easy access to beach, shopping, restaurants and obtaining access to parks. It had great security if there are concerns. The pool was lovely. A nice way to unwind at the end of the day or simply relax during stays on the property. Louis was available and very helpful with every aspect of our stay. Thank you Louis. See you next time!!
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is amazing option for a nice and easy stay. It’s location it’s amazing and the staff is always at your service. This is the 2nd time I visit and I will keep coming back for sure
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, nearly stores, bar’s, bike rental, we didn’t use the car !
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Darci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Neil

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room is spacious and the kitchen amenities are reasonable, though it feels more like renting an apartment than staying in a hotel. The bathroom is not nice: the fixtures are all rusting and heavily corroded, the sink faucet was very loose, the walls were dirty and stained, the shower water pressure is very low, and the shower runs all over the floor. Other things: the area rug by the bed was very dirty and there is also a fair bit of traffic noise from the street outside. Overall I would not stay here again
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was exactly as advertised. Excellent location. Lots of nearby shops and restaurants. The property manager Luis was fantastic. Everything was clean and well maintained. The pool was warm but the breeze on the rooftop cooled you off. Absolutely beautiful place, great value and I would definitely stay again.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The BEST
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. Luis was very welcoming and very accommodating. The hotel is centrally located right in the heart of Tulum. Located near some very popular restaurants and a short bike ride to the ruins. The room was clean and very comfortable. Thank you Luis for an amazing trip to Tulum
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Luis the property manager was great. Brought us everything we needed and was super helpful and had good English too. There are many restaurants and bars all within a close walking proximity. It was super worth the price and the rooftop pool was also quite nice!
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great time at this hotel it was central to all the amenities, very spacious and had a great food vending at the corner of the street. Loved the pool area but it could do with a toilet area with a WC and wash facilities. I would defo book again
Stayed 3 nights in Jan 2023
Verified

8/10 Good

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and comfortable. Close to a lot of restaurants down the street and minutes away from the beach. The location on Expedia is wrong, so I would contact the host before booking to get the actual address.
Verified

10/10 Excellent

Kinga

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff . I got 2 reservation for my 3 night stay and she helped us out to stay at the same room at the loft for all 3 night . Absolutely recommended!
Stayed 1 night in Jan 2023
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities
The manager of the hotel was very helpful. The people that were also staying in the that hotel weren’t managed. My sister and I decided to go to the pool, and there was men underwear laying around and trash too.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

abdulah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro's: Pool Area Staff Location Con's Noisey road outside Car wash next door which starts at 6.30am
Verified

10/10 Excellent

Maria Del Carmen

All
Stayed 1 night in Feb 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Large modern rooms, nice rooftop pool but with little shade. No other amenities to comment on, serviced condo rather than a full service. hotel
Stayed 6 nights in Nov 2022
Verified

10/10 Excellent

Paul

Liked: Staff & service, amenities
Pro, beautiful. Great location. Cons, alittle dirty in some corners. Bathroom vanity is water damaged and smelly with mildew, no hot water in shower. Wifi only works with 1 device not 10 listed
Stayed 1 night in Feb 2023
Verified

2/10 Terrible

Christian

Disliked: Cleanliness, amenities, property conditions & facilities
The property was not what we assumed. Had to wait 30 minutes in between toilet flushes. There was no soap anywhere. Inside furniture was absolutely filthy. Car wash right beside woke us up with a super loud vacuum. The hotel host was quite nice though!
Stayed 6 nights in Apr 2023