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Sivana Tulum

3.0 star property

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Photo gallery for Sivana Tulum

On the beach, white sand, sun-loungers
Design Room, Sea View | Beach/ocean view
Point of interest
Standard Double Room, 1 King Bed
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
km 9.5 Carr Tulum-Cancún, Tulum, Q.R., 77780
  • Tulum Beach
    ‪1 min walk‬
  • Ven a la Luz Sculpture
    ‪2 min drive‬
  • Playa Paraiso
    ‪29 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪66 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Design Room, Sea View

Terrace/patio

Design Room, Sea View

  • Sea view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

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About this property

Sivana Tulum

Sun and fun on the beach, near Ven a la Luz Sculpture
When you stay at this beach hotel you can enjoy sun loungers and free beach club on site.
Sivana Tulum offers 13 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
During your stay at Sivana Tulum, you're just a quick walk from Tulum Beach. You'll find features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Services include luggage storage
  • Steps from Tulum Beach and 11 minutes by foot from Sian Ka'an Biosphere Reserve
Public spaces have free WiFi. Free self parking is available.

This 3-star Tulum hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Things to do

  • Free beach club

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Beach loungers
  • On the beach

Accessibility

  • No lift

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Ceiling fan
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sivana Tulum

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sivana Tulum Hotel
Sivana Tulum Tulum
Hotel Sivana Tulum
Sivana Tulum Hotel Tulum

Sivana Tulum Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 51 out of 106 reviews
Rating 8 - Good. 22 out of 106 reviews
Rating 6 - Okay. 13 out of 106 reviews
Rating 4 - Poor. 7 out of 106 reviews
Rating 2 - Terrible. 13 out of 106 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

tracey

Stayed 3 nights in Jan 2025

4/10 Poor

Pravesh

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No hot water in shower. Found 2 roaches. Woke up one morning with no light , no water, no electricity
Stayed 3 nights in Jan 2025

10/10 Excellent

Cesar

Stayed 3 nights in Jan 2025

10/10 Excellent

Jose

Stayed 3 nights in Jan 2025

6/10 Okay

Guillermo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good option in the hotel zone
Stayed 6 nights in Jan 2025

2/10 Terrible

Eilon

Disliked: Staff & service, property conditions & facilities
One of the most terrible place ever seen. dirty,inconvenience, horrible customer Service. Not recommended at all!!!
Stayed 6 nights in Jan 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Water does not stay hot consistently and the shower didn't drain well. Besides that, no issues.
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Travelled with family
The most beautiful location period Staff were friendly and helpful
Stayed 7 nights in Dec 2024

6/10 Okay

Dina

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel has salty water in the bathroom and shower. Made it very uncomfortable to shower and brush teeth. Rooms are super small. Staff is nice and helpful. Beach is small but cozy. Our room was facing the main road and we could hear everything. There is pharmacy right across from this hotel. For the price they charge per night, they should have fresh water in the bathroom. They do have convenient parking and few places to eat very close by.
Stayed 6 nights in Nov 2024

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid a Room with ac and i sure would think it has water , and has neither
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Falta de atencion al cliente

Llegamos a una habitacion y al regresar de cenar nos dijeron que siempre esa no era y nos tuvimos que mover, no era una buena fecha pero el agua olía feo, la luz se iba a cada rato.
Stayed 1 night in Jul 2024

8/10 Good

Sonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celebrated our baby moon at Sivana. Staff were very kind and sweet and we enjoyed seeing the dog & cats daily. This hotel is more rustic than others nearby. Water turned off one day for a few hours, AC is low and available only at night, and our room frequently got bugs. However, we are in the jungle and we appreciated how quiet and peaceful it was. We also love when breakfast is included.
Stayed 6 nights in Apr 2024

10/10 Excellent

Daniel

Stayed 3 nights in Feb 2024

8/10 Good

Reyes, Brooklyn

Stayed 3 nights in Jan 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden Oasis:) Awesome staff, quiet , priced right
Stayed 1 night in Dec 2023

10/10 Excellent

Katarzyna

Stayed 2 nights in Dec 2023

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Fadul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like at home very friendly and caring staff
Stayed 2 nights in Jul 2023

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms smell like mold !! Staff is rude ! And they will not refund u no matter what! Owner is aggressive and unprofessional ! Not recommened ! Better to camp on the beach
Stayed 3 nights in May 2023

10/10 Excellent

Jose luis Peralta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camila was such helpful person very attentive she was amazing .
Stayed 4 nights in Mar 2023

8/10 Good

Patricia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to famous “Matcha Mama” and “Follow the Dream” sign…breakfast was include which is a huge help to your pocket considering how expensive is Tulum. Special thank you to Camila at the front desk, she was always helpful and gave us great tips and recommendations as this was our first time in Tulum
Stayed 2 nights in Mar 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Charming Thatched Roof Cabins

Positives: We loved the grounds. There were palm and banana trees, hibiscus, bougainvillea and other tropical foliage that attracted birds. Our thatched roof room was fantastic. King-sized bed was very comfortable. The balcony was a fabulous place to relax. Negatives: the water was untreated, salt water, with intermittent hot water. You need to brush your teeth with bottled water. The saltiness makes getting a hair brush through your hair a challenge. Finally, the A/C unit from the neighbouring building blew hot air in through our bathroom screen window.
Stayed 7 nights in Mar 2023

10/10 Excellent

Yonny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at Sivana for the weekend and I couldn’t be happier with my choice.. it’s a perfect little quiet hotel away from the noise of Tulum’s night life.. surrounded by nature, cozy and intimate it’s the perfect place for a couple’s getaway. We stayed in the ocean front room and were serenaded by the sound of the waves every night.and even though they have a small staff they are all very attentive, they even helped me decorate the room for my wife’s birthday and got her a cake. So if you’re looking for a place to disconnect from the noise and just relax Sivana is a great choice!
Stayed 3 nights in Mar 2023

2/10 Terrible

Paula

Stayed 4 nights in Mar 2023

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