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Orchid House Tulum Beach

4.0 star property

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Photo gallery for Orchid House Tulum Beach

Standard Suite, Garden View, Near Main Street (Brassia Suite) | Terrace/patio
Outdoor spa tub
Beach bar
Suite, Oceanfront (Vanilla Master Suite) | Private pool
Suite, Oceanfront (Vanilla Master Suite)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Room service

Explore the area

View in a map
Carretera Tulum Boca Paila Parcela 1427, Ejido Jose Maria Pino Suarez, Tulum, QROO, 77789
  • Place, Tulum Beach
    ‪5 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪19 min walk‬
  • Place, SFER IK
    ‪2 min drive‬
  • Airport, Tulum Intl. Airport (TQO)

Room options

View all photos for Master Suite Garden View (Brassavola Master Suite)

Master Suite Garden View (Brassavola Master Suite) | View from room

Master Suite Garden View (Brassavola Master Suite)

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Garden View (Aurea Suite)

Suite, Garden View (Aurea Suite) | Terrace/patio

Suite, Garden View (Aurea Suite)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite, Garden View (Calanthe Master Suite)

Master Suite, Garden View (Calanthe Master Suite)

Master Suite, Garden View (Calanthe Master Suite)

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Vanilla Master Suite)

Suite, Oceanfront (Vanilla Master Suite) | Private pool

Suite, Oceanfront (Vanilla Master Suite)

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Beachfront (Cambria Suite)

Suite, Beachfront (Cambria Suite) | View from room

Suite, Beachfront (Cambria Suite)

9.4 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, Partial Sea View (Vanda Suite)

Standard Suite, Partial Sea View (Vanda Suite) | View from room

Standard Suite, Partial Sea View (Vanda Suite)

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, Garden View, Near Main Street (Brassia Suite)

Standard Suite, Garden View, Near Main Street (Brassia Suite) | Terrace/patio

Standard Suite, Garden View, Near Main Street (Brassia Suite)

  • Garden view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room, 1 King Bed, Partial Ocean View, Beachside

Honeymoon Room, 1 King Bed, Partial Ocean View, Beachside

Honeymoon Room, 1 King Bed, Partial Ocean View, Beachside

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Private Pool, Ocean View

Deluxe Room, 1 King Bed, Private Pool, Ocean View | Beach/ocean view

Deluxe Room, 1 King Bed, Private Pool, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Orchid House Tulum Beach

Adults-only beach hotel
Along with a restaurant, this hotel has a bar/lounge and a beach bar. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a coffee shop/cafe, concierge services, and tour/ticket assistance are onsite. Change of towels is available on request.
Orchid House Tulum Beach offers 7 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with smart speakers.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Orchid House Tulum Beach. During your stay, you're just a quick walk from Tulum Beach. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a beach bar, and a bar/lounge
  • Services include a concierge and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Steps from Tulum Beach and a 3-minute drive from Tulum National Park
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at the boutique Orchid House Tulum Beach. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

Guests are served free continental breakfast daily from 7:30 AM to 11:30 AM.
Orchid House Tulum Beach has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle rentals

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • 5 buildings
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart speaker

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Orchid House Tulum Beach

Children and extra beds

  • This property welcomes adults only.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 230 per vehicle (roundtrip, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Orchid House Tulum Beach offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:30 AM - 9:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger aren't allowed from January to December.
  • Pets and service animals are not allowed on site.

Property is also known as

My Way Boutique Hotel Tulum
My Way Boutique Hotel
My Way Boutique Tulum
My Way Boutique
My Way Boutique Hotel Adults Tulum
My Way Boutique Hotel Adults
My Way Boutique Adults Tulum
My Way Boutique Adults
Orchid House Tulum Beach Hotel
Orchid House Tulum Beach Tulum
Orchid Beach House Adults Only
My Way Boutique Hotel Adults Only
Orchid House Tulum Beach Hotel Tulum

Orchid House Tulum Beach Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 198 out of 286 reviews
Rating 8 - Good. 52 out of 286 reviews
Rating 6 - Okay. 12 out of 286 reviews
Rating 4 - Poor. 11 out of 286 reviews
Rating 2 - Terrible. 13 out of 286 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Lorena

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
La Habitación “chalant” donde me quedé, estaba en malas condiciones. Tenía un olor a moho muy fuerte, habían muchos mosquitos, la bañera no la pudimos usar porque cuando la empezamos a llenar de agua empezaron a flotar muchos bichos y suciedad. Las paredes estaban pelándose. Y habían zonas negras en la pared de moho. Se le dijo a recepción que nos cambiaran de habitación pero nos dijeron que no tenían otra disponible. Como solo era por 2 noches decidimos quedarnos, pero tiene que ser uno de los peores hoteles en los que nos hemos quedado. Los de recepción eran muy amables, pero el hotel no lo recomiendo.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joanna, San Diego

Stayed 1 night in Oct 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Orchid House! The accommodations are lovely and the staff are very pleasant. Would recommend!
Stayed 3 nights in Aug 2025

2/10 Terrible

Alejandra

Disliked: Cleanliness, property conditions & facilities, room comfort

Puntuación de hotels es una mentira !

La verdad no sé quién le da 9 puntos a este lugar. Está en pésimas condiciones desde el momento en el que llegas en la recepción, las instalaciónes y zonas comunes bastante malas. Lo que sale en las fotos es una farsa. Tuvimos que irnos desde el primer día. Pesimo!
Stayed 3 nights in Jul 2025

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Ramon G

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived on Monday to the address on Expedia; turned out it was the wrong address. Room was upgraded to a “better” room because of the whole address situation is was just substandard. There were stones in the sink for decor but it was just not hygienic and smelled bad. Bugs in the room, the free breakfast and lunch no where to be found, i asked some one for coffee the sent me to “gomart “, we checked out Tuesday morning went to another hotel and the receptionist said while laughing that we were not getting a refund for leaving two days early.
Stayed 3 nights in Jul 2025

8/10 Good

Junellyn

Stayed 4 nights in Jun 2025

10/10 Excellent

Courtney, Tallahassee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Orchid House. Staff were super accommodating and always helpful. Being the low season we were one of the few guests there and honestly I can’t understand why more people weren’t there. Despite the seaweed we had a great time, instead of the ocean we visited cenotes and the pools at the sister properties. Absolutely perfect stay!
Stayed 5 nights in Jul 2025

10/10 Excellent

Holden

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Arnulfo

Liked: Cleanliness, amenities, property conditions & facilities
David and his staff were absolutely amazing! The food, the service, attentiveness, all 5 start! I would highly recommend this property. I will undoubtedly be returning
Stayed 8 nights in Jun 2025

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly and helpful. This hotel is beach front, has a beach club and bar to relax . Love the rooms, simple but all I needed to disconnect and enjoy
Stayed 3 nights in Jun 2025

6/10 Okay

Anthony

Stayed 4 nights in May 2025

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Best vacation i have ever had we will be visiting again with all our family
Stayed 4 nights in Apr 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was a little nervous to travel to Tulum, I’d heard that it’s very expensive, that a lot of people had a bad time and just as many had a good time. You know, classic mixed reviews. Here’s my experience; We flew into the Tulum Airport and after being received after customs by undercover Time Share salesmen (& women) masquerading as a Taxi Service - we settled on Jungle Taxi. Very nice people and we haggled a ride to the hotel and back for our return flight. Next came the hotel - we arrived and met Marciel- a very nice gentleman and very polite and well mannered. He spoke the directions in English and took a long time explaining the accommodations to us, which I enjoyed. His vibe was basically, you are here for a while so you’re basically family - let me know what I can do to help you. & he lived up to that and was helpful Every day - so thank you, Marciel! Manuela poured our welcome drink - one of the main bartenders of the resort. Condrado helped us with anything else we needed while we lounged on the beach. We have enjoyed this experience and I would highly recommend Orchid Beach to anyone visiting Tulum. We stayed in Brassavola - a room on a second floor and close to the street entrance of the resort. This resort is quiet at night. I slept very well, no raves or loud bars nearby. Nice place for relaxing retreat or a small family. Be kind to the staff, don’t be a POS. You’re a representative of your country whether you like it or not.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jade Eve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely amazing, beautiful, clean, and the staff was so helpful and sweet, I recommend everyone to stay here if you don’t mind natural beauty and culture. Amazing stay will absolutely be coming back!
Stayed 7 nights in Mar 2025

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning did not work. No compensation was offered. They nickel and dime you for everything even shower towels and beach towels. Food was not good. I expected better
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel

Stayed 2 nights in Apr 2025

10/10 Excellent

Diego

Stayed 4 nights in Apr 2025

10/10 Excellent

farshad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sad about the kelp in ocean. But hotel was amazing!
Stayed 5 nights in Mar 2025

10/10 Excellent

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach. Great staff. Nice rooms
Stayed 2 nights in Mar 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique and exquisite property. Excellent coffee and food. Very clean except the shower is rusty/worn like every other mexican washroom. Far from all the shopping/dining. Amazing wifi service. The bed is hatd byt the sun lounging is amazing!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an exquisite hotel, the best I’ve stayed at in Tulum. The rooms are luxurious, spacious, and are situated in a beautiful jungle-like setting just steps from the most perfect beach. The beach club is magical, and the beach is one of the best I’ve ever experienced in Mexico. Truly a gem of a hotel, and I can’t wait to come back again. Highly recommended!
Stayed 3 nights in Feb 2025

4/10 Poor

Sabrina

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Very disappointed with our experience. They constantly found ways to add extra charges. When we returned to our room after breakfast, they treated us as if we weren’t even guests. On top of that, they charged us for self-tanner on the sheets, even though it washed out. Overall, a frustrating and unpleasant stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location clean property well maintained, nice Tulum bohemian rooms but still with modern amenities like air-condition, electricity, and hot water unlike many places I have stayed. Friendly helpful staff.
Stayed 3 nights in Feb 2025

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