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Hotel Esencia

5.0 star property
VIP Access

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Photo gallery for Hotel Esencia

On the beach, white sand, free beach cabanas, sun-loungers
3 restaurants, breakfast served
Reception
Exterior
Poolside bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Breakfast available
  • Pet-friendly
  • Room service

Explore the area

View in a map
Carretera Cancún-Tulum Km. 265, Xpu-Ha, QROO, 77750
  • Place, Cenote Azul
    ‪2 min drive‬
  • Place, Ecopark Kantun Chi
    ‪2 min drive‬
  • Place, Puerto Aventuras Marina
    ‪5 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 King Bed (Jungle Suite with Plunge Pool)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, 1 King Bed (Jungle Suite with Plunge Pool)

8.0 out of 10
Very good
(1 review)
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Jungle)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite (Jungle)

7.0 out of 10
Good
(2 reviews)
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Master Beach)

Suite (Master Beach)

Suite (Master Beach)

  • 115 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

  • 70 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Beach)

Suite (Beach)

Suite (Beach)

  • 105 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa (Pool)

View from room

Villa (Pool)

  • 336 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 2 Double Beds

View all photos for Villa (Yum-Ha Private Villa)

Villa (Yum-Ha Private Villa)

Villa (Yum-Ha Private Villa)

  • 415 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 King Beds and 2 Double Beds

View all photos for Presidential Bungalow

Presidential Bungalow

Presidential Bungalow

  • 130 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Rooftop Wellness)

Suite (Rooftop Wellness) | Private pool

Suite (Rooftop Wellness)

  • 172 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Master Jungle)

Suite (Master Jungle)

Suite (Master Jungle)

  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (The Esencia)

Suite (The Esencia)

Suite (The Esencia)

  • 198 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Room (The Esencia Mansion)

Room (The Esencia Mansion) | Billiards

Room (The Esencia Mansion)

  • 5000 sq m
  • Partial ocean view
  • Sleeps 10
  • 4 King Beds

Similar properties

Exterior
Conrad Tulum Riviera Maya
  • On private beach
  • Pool
  • Spa
  • Parking included
4.6 out of 5, Wonderful, 276 reviews
The price is €444
includes taxes & fees
9 Dec - 10 Dec
Conrad Tulum Riviera Maya

About this property

Hotel Esencia

Luxury resort with 3 restaurants and 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Esencia's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Hotel Esencia offers 48 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and MP3 docking stations. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels and Netflix. Espresso makers and minibars are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

During your stay at Hotel Esencia, you're just a quick walk from Xpu-ha Beach. Features include free WiFi in public areas and free valet parking, plus 2 outdoor pools. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self parking
  • For dining with garden views, stop by Beefbar Restaurant, one of the property's 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to hot stone massages, hydrotherapy, or facials at the spa
  • Services include babysitting, a kid's club, and a lifeguard on site
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Steps from Xpu-ha Beach and Oasis Beach
  • Airport, cruise terminal, and ferry terminal shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Hotel Esencia you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi and wired Internet. This Art Deco resort also offers a children's pool, a 24-hour fitness center, and a hot tub. Free self parking and valet parking are available. A complete renovation of Hotel Esencia was completed in February 2021.

This 5-star Xpu-Ha resort is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Beefbar Restaurant - Overlooking the garden, this theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Mistura Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Open daily.
Onsite venue #3 - restaurant. Open 24 hours. Open daily.
TAIYO - Onsite sushi bar. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 78 to 120 for adults and USD 39 to 60 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Beefbar Restaurant
  • Mistura Restaurant
  • TAIYO

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Art gallery
  • Beach volleyball
  • Boat
  • Books
  • Children's club
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Games
  • Hot tub
  • Kayaking
  • Library
  • Playground
  • Sail boat
  • Sauna
  • Steam room
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 16 buildings
  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Lifeguards
  • Reception hall
  • Renovated entire property - February 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Casa Maya]
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 200 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 200.0 per night.
  • Cribs (infant beds) are available for USD 150.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.75 per accommodation, per night
  • Service fee: 15 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 78 to 120 for adults, and USD 39 to 60 for children
  • Airport shuttle fee: USD 319 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 319 (one-way), (up to 11 years old)
  • Pet fee: USD 200 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: USD 150.0 per night
  • Rollaway bed fee: USD 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Esencia offers transfers from the cruise terminal, ferry terminal, and airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The check-in location differs from the property location. To check in, guests will need to go to Casa Maya
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 0123008a8f7c4
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Esencia Hotel Xpu-Ha
Esencia Xpu-Ha
Esencia Hotel Playa Del Carmen
Esencia Hotel Playa Del Carmen
Hotel Esencia Riviera Maya, Mexico - Xpu-Ha
Esencia Hotel
Hotel Esencia Xpu-Ha
Esencia Hotel Solidaridad
Esencia Solidaridad
Hotel Esencia Riviera Maya
Hotel Esencia Resort
Hotel Esencia Xpu-Ha
Hotel Esencia Resort Xpu-Ha

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