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Hotel Neri Relais & Chateaux

5.0 star property
VIP Access

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Photo gallery for Hotel Neri Relais & Chateaux

Terrace/patio
Reception
Reception
Seasonal outdoor pool
Snack bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Carrer de Sant Sever, 5, Barcelona, 08002
  • Place, Barcelona Cathedral
    ‪2 min walk‬
  • Place, La Rambla
    ‪3 min walk‬
  • Place, Plaça de Catalunya
    ‪9 min walk‬
  • Airport, Barcelona (BCN-Barcelona Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double or Twin Room, City View

Premium bedding, minibar, in-room safe, desk

Classic Double or Twin Room, City View

10.0 out of 10
Exceptional
(7 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room, City View

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment Annex Building

Apartment Annex Building | Living area

Apartment Annex Building

8.0 out of 10
Very good
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, Terrace

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Terrace

9.6 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Double Room Single Use, City View

Premium bedding, minibar, in-room safe, desk

Classic Double Room Single Use, City View

  • 22 sq m
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room Single Use, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room Single Use, City View

  • 30 sq m
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room Single Use, Terrace

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room Single Use, Terrace

  • 41 sq m
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (DUI)

Premium bedding, minibar, in-room safe, desk

Suite (DUI)

  • 48 sq m
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite (DUI)

Premium bedding, minibar, in-room safe, desk

Junior Suite (DUI)

  • 39 sq m
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe room, Balcony

Deluxe room, Balcony

Deluxe room, Balcony

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

Hotel Neri Relais & Chateaux

Luxury hotel with a rooftop terrace and a seasonal outdoor pool
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and 24-hour room service.
Hotel Neri Relais & Chateaux offers 28 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Barcelona hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hotel Neri Relais & Chateaux. During your stay, you're just a quick walk from Barcelona Cathedral. Free WiFi in public areas, a restaurant, and a bar are available. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Barcelona Cathedral and 4 minutes by foot from La Rambla
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. A seasonal outdoor pool, a rooftop terrace, and a library are also featured at the luxury Hotel Neri Relais & Chateaux.

This 5-star Barcelona hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 11:00 AM.
Hotel Neri Relais & Chateaux has a restaurant on site.
24-hour room service is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking for EUR 33 per day; reservations required; discounts available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: EUR 34 for adults and EUR 17.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Picnic area
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 8.25 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 34 for adults and EUR 17.5 for children
  • Airport shuttle fee: EUR 90.00 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 33 per day (656 ft away)
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Neri Relais & Chateaux Barcelona, Catalonia
Hotel Neri Barcelona
Hotel Neri
Neri Barcelona
Hotel Neri
Neri Relais & Chateaux
Hotel Neri Relais Chateaux
Hotel Neri Relais & Chateaux Hotel
Hotel Neri Relais & Chateaux Barcelona

Hotel Neri Relais & Chateaux Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 282 out of 358 reviews
Rating 8 - Good. 55 out of 358 reviews
Rating 6 - Okay. 12 out of 358 reviews
Rating 4 - Poor. 2 out of 358 reviews
Rating 2 - Terrible. 7 out of 358 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, wonderful service from the staff and the place is visually enchanting
Stayed 4 nights in Sep 2025

6/10 Okay

Lara

Travelled with partner
Liked: Staff & service
I felt underwhelmed with my stay, I paid a lot of money for the terrace room but it wasn’t worth the price at all. The terrace was overlooked by construction work and during the day I had no privacy as the construction workers would be looking down on the terrace. The terrace was also so bare and not what I’d expect from a five star hotel. The room service was okay but again, nothing outstanding for the price. The saving grace was the service from the doorman. Other than that, I wouldn’t recommend staying here if you’re looking for a luxury experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jianwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Fazia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in the Gothic Zone

The best hotel in the Gothic Zone due to hospitality, walkability & exceptional service by staff, especially the ever personable & charming Thomas & the wonderful female concierge who assisted in booking our restaurant reservations.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jean Marc

Stayed 2 nights in Aug 2025

10/10 Excellent

Carl, Calgary

Liked: Cleanliness, property conditions & facilities
Thoma who coordinate my luggage and taxi was terrific and 5 star service. Checking in and out smooth, 5 star.The food was delicious. However, the molten chocolate dessert took close to 45 minutes and was horrible. Much too sweet badly baked and with half a tea spoon of crème fresh. I complained to the waiter. Suggested that he bring it back for the chef to taste as he should be aware of what is leaving his kitchen. It made the dinner experience a disappointment and certainly not what to expect from a Relais and Chateau. I will not be dining at their restaurant agsin. Brings the whole place down. Apart from the dining experience, I would have given staff and a higher ranking.
Stayed 1 night in Aug 2025

10/10 Excellent

sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is now, officially our favorite hotel ever. From check-in, to perfect rooms thoughtfully prepared, to recommendations of what to do and see, to our delicious dinner and breakfast in the restaurant, we felt incredibly well taken care of. Special thanks to Thomas, who made us feel as though we were guests of an especially gracious and interesting multi-lingual friend. When our taxi to the station was late, he bounded out of the hotel with our luggage to snag us a cab in the street. Above and beyond. Thank you for a wonderful stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Albena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem hotel. Not possible to access with a car if you are driving. There is a parking near by. The staff are really nice and friendly. Nice restaurant as well. Gorgeous lobby.
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly helpful staff, perfect location, amazing space. Stayed with my wife and sone in one of the Neri Apartments and it couldn't have been more perfect. Apartments are a good size, well appointed, clean, lots of closet space, and surprisingly quiet.
Stayed 4 nights in Jul 2025

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Neri – A True Gem in the Heart of Barcelona After a somewhat frustrating experience at a four-star hotel across Plaza España in Madrid, our second stay at Hotel Neri in Barcelona’s Gothic Quarter was a breath of fresh air—just as unforgettable as the first. This boutique hotel has a way of making guests feel completely at home. From the moment we arrived, the staff welcomed us warmly and consistently went above and beyond. They checked in with us regularly, provided excellent recommendations for local restaurants, and helped us navigate transportation in an area that isn’t the easiest to reach. Even the transfer to the airport was seamless and stress-free. We felt genuinely cared for—and more than a little spoiled! The team’s attention to detail and heartfelt hospitality truly stand out. Hotel Neri continues to set the gold standard for guest experience. Without a doubt, we’ll be returning again. Huge kudos to the entire staff for making our second stay just as special. You’ve won our loyalty!
Stayed 5 nights in Jun 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for the Gothic Quarter. Lovely staff. The restaurant wad fabulous especially eating out on the patio. Their service level is excellent.
Stayed 4 nights in Jun 2025

10/10 Excellent

Josephine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Neri is a lovely hotel and we thoroughly enjoyed our stay. The staff is really kind and accommodating. They had recommendations for great restaurants and places to go.
Stayed 2 nights in Jun 2025

8/10 Good

Antonio

Stayed 3 nights in Jun 2025

10/10 Excellent

timothy

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really lovely hotel tucked away in the Gothic district but well Located. The best part of the hotel was Tomas. He was such a friendly, comical, and lively gentleman who helped us with anything we needed. When we first walked in it felt very homey and welcoming. The rooms were spacious, well decorated, and as cold as you wanted them to be at night. Very unique hotel for Europe and we loved our stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Will be back
Stayed 2 nights in Jun 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thomas the doorman was a life saver as he came and wheeled our bags from the Place Ivan at the desk was exceptional and the breakfasts were wonderful!
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Neri is absolutely beautiful. The location and amenities are perfection. A true 5 star experience. We arrived very early from a 9 hour flight and even though check in was not for several hours, the hotel prioritized our room and we were able to check in earlier than expected. Tomas and his team were incredible attentive and although he will deny this, he has an excellent memory. Hotel Neri is an excellent choice when in Barcelona!
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a hidden gem that started our vacation on a wonderul note. The staff were friendly, incredibly helpful and the room was breathtaking. A perfect cental location to everything with stunning decor and a lovely bar and restaurant. The espresso martinis were amazing- Nina put grated chocolate on top for an added touch. She was so friendly and kind that it made our stay feel so welcoming. 10/10 will be back- highly highly recommended
Stayed 1 night in May 2025

10/10 Excellent

Arthur

Stayed 3 nights in May 2025

10/10 Excellent

pamela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location Extraordinary hotel Definitely will return
Stayed 3 nights in May 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025