Charlesmark Hotel

4.0 star property
VIP Access

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Photo gallery for Charlesmark Hotel

Standard, One Full Bed
Interior
Lobby sitting area
Reception
Traditional Room, 1 Queen Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

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655 Boylston St, Boston, MA, 02116
  • Boston Common
    ‪13 min walk‬
  • Northeastern University
    ‪14 min walk‬
  • Fenway Park
    ‪19 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Traditional Room, 1 Queen Bed

8.8 out of 10
Excellent
(53 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Queen Cabin (No Windows)

8.6 out of 10
Excellent
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard, One Full Bed

8.4 out of 10
Very good
(60 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Charlesmark Hotel

Hotel with free breakfast, near Boston Common
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Charlesmark Hotel offers 40 accommodations with MP3 docking stations and DVD players. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Charlesmark Hotel's great location. During your stay, you're just a quick walk from Copley Square. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests really like the accommodations for the cleanliness and overall comfort
  • 14 minutes by foot from Boston Common and a 3-minute drive from Northeastern University
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business center on site. The boutique Charlesmark Hotel also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby.

This 4-star Boston hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:30 AM to 11:00 AM.
Charlesmark Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 35 per day); discounts available

Food and drink

  • Free on-the-go breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • 7 floors
  • Built in 1892
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • CD player
  • DVD player
  • MP3 dock

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 35 per day (804 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015670351
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property does not offer in/out privileges for parking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Charlesmark
Charlesmark Boston
Charlesmark Hotel
Charlesmark Hotel Boston
Charlesmark Hotel Hotel
Charlesmark Hotel Boston
Charlesmark Hotel Hotel Boston

Charlesmark Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 644 out of 1047 reviews
Rating 8 - Good. 247 out of 1047 reviews
Rating 6 - Okay. 99 out of 1047 reviews
Rating 4 - Poor. 28 out of 1047 reviews
Rating 2 - Terrible. 29 out of 1047 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was super friendly and ver informative, the area around had tons of stuff to do and was surrounded by awesome food
Stayed 1 night in May 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ! Quiet room in the middle of the city . Coffee in the morning . Great price!
Stayed 3 nights in May 2025

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Maranda

Stayed 1 night in May 2025

10/10 Excellent

Dean

Stayed 3 nights in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful & Cozy

It was a great weekend get away. Loved the hotel, experience and location.
Stayed 3 nights in May 2025

10/10 Excellent

Justin

Travelled with family
Liked: Amenities, property conditions & facilities
Great location. Very clean and tidy room
Stayed 3 nights in May 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Charlesmark could not be better located. It's right in the heart of the swankiest shopping and residential district in Boston, a short and beautiful walk from the magnificent Boston Common, all of the top restaurants in town at your fingertips. It's also 50 yds from a T stop that can get you anywhere you can't walk. In terms of the property itself... One can't help but get the impression that this used to be a college dorm. The rooms are small and spartan, albeit pristinely clean. The bathrooms are tiny. The artwork on the walls screams dorm art. Since I was in town, partly, to visit my alma mater, this aesthetic seemed somewhat appropriate. But the term 'boutique hotel' clearly means something different at the Charlesmark than it does in a place like New York or Paris. Amenities are all a la carte, there's no on-site gym or spa. I'm not at all upset that I stayed there, but I think for the money I would probably make another choice next time.
Stayed 2 nights in May 2025

10/10 Excellent

Tom

Stayed 1 night in May 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Safi

Disliked: Amenities, property conditions & facilities
Needs a face lift urgently
Stayed 5 nights in May 2025

2/10 Terrible

amal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
(NO breakfast) The breakfast was very minimal — just a small croissant and coffee. No juice, fruit, or variety. There was also no tea or coffee in the room, and nothing available in a common area, which was disappointing. That said, the location is excellent — right in Back Bay, across from the Boston Public Library and steps from Copley Station. The staff at reception were warm and helpful, and check-in was smooth and pleasant.
Stayed 2 nights in May 2025

2/10 Terrible

Lydia

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent good money to stay at a hotel within walking distance of the venue we were going to. The first thing is that they put us on different floors. Not a big deal, but inconvenient. Then we saw a mouse run into one of the rooms we booked. When we complained, they did nothing. We also found blood all over the bathroom and stains on the bedding. When we brought this up to the front desk, they assured us we would be contacted for a refund of some kind. They have not called, and when we call to speak to them, they send us to voicemail. Not worth the money.
Stayed 1 night in May 2025

10/10 Excellent

Yan

Stayed 1 night in May 2025

8/10 Good

Nivedita

Business traveller
Liked: Cleanliness, staff & service
Water pressure in the shower was terrible and the mini fridge was not working. Otherwise the room was neat and the wifi was good. Staff were nice.
Stayed 2 nights in May 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service - even the lady that was on overnight was very pleasant! Quick to help and provide us with what we needed. Close to Fanway Music Hall, great dining options, and lots to see and do around them. Small botique but comfy, cute, and would stay again.
Stayed 1 night in May 2025

6/10 Okay

Margaret

Stayed 1 night in May 2025

6/10 Okay

Deborah, Jacksonville Beach

Stayed 1 night in May 2025

10/10 Excellent

Kieran

Stayed 1 night in May 2025

2/10 Terrible

fred

Disliked: Staff & service

Would have liked a concession on late cancel.

I paid the extra fee for a refundable room. Due to a death in the family earlier in the week, we were unable to make the stay. It is my fault for not calling the hotel on time, but I did call them the day of the reservation to try to work something out and they would not make any concession whatsoever. I offered to send a copy of the death certificate, but they wouldn't budge. I wrote a separate email to management explaining the situation, but they never even responded.
Stayed 1 night in Apr 2025

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very helpful and considerate staff!
Stayed 1 night in May 2025

10/10 Excellent

Lane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in May 2025

10/10 Excellent

Renita, Mastic Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025