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Holiday Inn Express Boston by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Boston by IHG

Exterior
Property amenity
Meeting facility
Lobby
1 bedroom, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
69 Boston St, Boston, MA, 02125
  • Boston Convention and Exhibition Center
    ‪4 min drive‬
  • Boston Common
    ‪5 min drive‬
  • Fenway Park
    ‪5 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

8.8 out of 10
Excellent
(25 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Roll Shwr)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (Roll Shwr)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Tran Shwr)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobil Tran Shwr)

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(30 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Single Beds, Accessible (2 Bed, Mobil Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Accessible (2 Bed, Mobil Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(40 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Living Room)

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom (Living Room)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

8.6 out of 10
Excellent
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

View from room

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(45 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Home2 Suites by Hilton Boston South Bay

  • Breakfast included
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4.4 out of 5, Excellent, 838 reviews
The price is €262
includes taxes & fees
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About this property

Holiday Inn Express Boston by IHG

Hotel with free breakfast, near Boston Convention and Exhibition Center
A 24-hour fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Boston by IHG offers 174 air-conditioned accommodations with minibars and safes. 25-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Holiday Inn Express Boston by IHG gets good marks from our customers. During your stay, you'll be within walking distance of University of Massachusetts Boston. Free WiFi in public areas, a 24-hour gym, and a 24-hour business center are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 4-minute drive from Boston Convention and Exhibition Center and a few minutes from Boston Museum of Fine Arts
  • Airport, local-area, and cruise terminal shuttle service available for a fee
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 2 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. An area shuttle within 4 miles and an airport shuttle (available 24 hours) are available for a fee. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Boston by IHG. Parking is available for a fee.

This Boston hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 4 miles
  • Cruise terminal shuttle (surcharge)
  • Parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends

Things to do

  • 24-hour gym
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's games
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 3,000 square feet of conference space
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per person (one-way)
  • Airport shuttle fee per child: USD 10
  • Self parking fee: USD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014860351
This property accepts credit cards, debit cards, and cash
Holiday Inn Express Boston by IHG offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Boston by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Holiday Inn Express
Holiday Inn Express Boston
Holiday Inn Express Hotel Boston
Holiday Inn Boston
Holiday Inn Express Boston Hotel Boston
Holiday Inn Express Boston Hotel

Reviews

Holiday Inn Express Boston by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 565 out of 1001 reviews
Rating 8 - Good. 257 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was particularly pleasant and helpful. Very comfortable hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Haijun

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
spacious and clean room, nice staff, free but delicious breakfast, right next to shopping mall
Stayed 5 nights in Jun 2025

8/10 Good

Marcus

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice manager and convenient location for shopping
Stayed 7 nights in Jun 2025

8/10 Good

Nancy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good service and clean, but the breakfast was horrible
Stayed 3 nights in May 2025

10/10 Excellent

Wioletta

Liked: Cleanliness, property conditions & facilities
Missing bar/restaurant inside the hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Meta

Liked: Cleanliness, staff & service, property conditions & facilities
Staff excells!
Stayed 5 nights in Jun 2025

8/10 Good

Michael

Breakfast was great. $20 a day for parking.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mariya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Jun 2025

10/10 Excellent

Zohaib

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here while in Boston for a conference and enjoyed our stay. The staff were friendly and helpful, the breakfast has plenty of options for us to get our day started and the shuttle to the convention center made things super easy. Would highly recommend this place to others.
Stayed 4 nights in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
Service was great as was staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is walking distance to the subway which was very convenient. Room was clean & comfortable. Rooms on the side that face the road are pretty noisy. We moved after first night. The breakfast was very good.
Stayed 2 nights in May 2025

10/10 Excellent

Emad, Woodside

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained, and the staff were very friendly and helpful. The only downside is the noise from heavy traffic on I-93.
Stayed 3 nights in Jun 2025

10/10 Excellent

Latia M .

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2025

10/10 Excellent

Noe

Stayed 5 nights in May 2025

10/10 Excellent

Jayne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Just was there for a night but check in was a breeze, the area is central so getting an Uber was easy, and the staff was efficient. Great one night stay.
Stayed 1 night in Jun 2025

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is nice, and the staff were very friendly and accommodating. The only reason I didn't give it 5 stars was due to the road noise (the highway runs alongside it). They were gracious enough to provide earbuds (which my husband used). The second issue was that the room was on the 5th floor, and the water pressure was very weak. Other than that, nice hotel with plenty of stores and eateries within walking distance. The complimentary breakfast was good and changed daily. Charging $20/day for parking is ridiculous, but being an IHG rewards member helps solved that issue.
Stayed 2 nights in May 2025

10/10 Excellent

Anudari

Stayed 1 night in May 2025

10/10 Excellent

Anudari

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice and helpful, the hotel is overall pretty clean, nearby had good shopping and dining options. The elevator felt little old, overall it was a good stay
Stayed 3 nights in May 2025

10/10 Excellent

Julianne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2025

8/10 Good

Jenny

Stayed 1 night in May 2025

6/10 Okay

Paul, Hopkinton

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hallways and rooms had a funky smell.
Stayed 2 nights in May 2025

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 2 nights in Mar 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay was a good spot and tons around, close to subway to get anywhere needed in the city.
Stayed 4 nights in Apr 2025

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