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Hotel Avenida Cancun

2.5 star property

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Photo gallery for Hotel Avenida Cancun

Relax in a serene space with a comfortable bed, a nightstand, and a dresser, perfect for unwinding.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and potted plants.
Hotel Avenida's elegant entrance welcomes guests with a prominent sign and inviting door.
Sink and wooden cabinet in a well-equipped kitchen.
Stunning staircase with two elegant flower arrangements on the landing.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Avenida Jóse López Portillo, Supermanzana 60 Mza. 14 Lt. 01 y 02, Cancun, QROO, 77514
  • Cancun Mall
    ‪3 min drive‬
  • Plaza 28
    ‪3 min drive‬
  • Plaza Las Americas
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Double Room

Two single beds with wooden headboards and white bedding, a nightstand with a lamp, and air conditioning unit.

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Restful retreat with a neatly made bed, complete with crisp linens and plush towels.

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King

Restful retreat with a neatly made bed and a bedside table featuring a lamp and telephone.

Superior King

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Two single beds with wooden headboards and white bedding, a large mirror, and a bedside table with a lamp.

Standard Double Room

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Relax in this inviting space with a large bed, a comfortable bench at its foot, and a TV mounted on the wall.

Suites Cancun Center Cancun

  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping
3.6 out of 5, Good, (235)
The price is €37
for 1 room
includes taxes & fees
19 Aug - 20 Aug
Suites Cancun Center Cancun

About this property

Hotel Avenida Cancun

Hotel in Cancun with a 24-hour front desk
A 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel.
Hotel Avenida Cancun offers 57 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate dining areas and include desks. Flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Avenida Cancun. During your stay, you'll be within walking distance of Cancun Mall. You'll find features like free WiFi in public areas.
  • Free WiFi in some public areas
  • Just a 4-minute drive from Cancun Mall and 5 minutes from Plaza Las Americas
Public spaces have free WiFi.

This Cancun hotel is smoke free.

Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Family friendly

  • In-room refrigerator
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator
  • Room service
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from June 28 2025 to February 28 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Avenida Cancun
Avenida Cancun
Hotel Avenida Cancun Hotel
Hotel Avenida Cancun Cancun
Hotel Avenida Cancun Hotel Cancun

Hotel Avenida Cancun Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 150 out of 331 reviews
Rating 8 - Good. 84 out of 331 reviews
Rating 6 - Okay. 49 out of 331 reviews
Rating 4 - Poor. 15 out of 331 reviews
Rating 2 - Terrible. 33 out of 331 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Martin

Travelled with family
Over.all is a good place doesn't offer coffee
Stayed 2 nights in Apr 2025

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities
Where do I even begin? The neighborhood was terrifying. This is not a safe area for Gringos, and this should be stipulated on Expedia! The hotel was very poor quality. It smelled like rotten mildew. There was no telephone in the room. The door lock was very flimsy! The noise outside was incredible, as it seems to be on a major road. It is not possible to walk to resources, as it is way too hot and also very unsafe. There was a security camera outside the shower window, which is highly suspicious.
Stayed 5 nights in Apr 2025

6/10 Okay

JC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was Ok, I needed ironing service and they had none. A lot of noise outside and they wouldn't let you drink alcohol inside of the room which is odd.
Stayed 2 nights in Apr 2025

10/10 Excellent

Esaul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable. Habitacion comoda y con A/C
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very first time travelling to Cancun, Mexico, I did not speak a single word of Spanish but the staff were still very polite and understanding. The room was nice a quiet. It was a culture shock when I researched you shouldn’t drink the water. Im glad I stayed here because it’s very affordable. Thank you everyone at this location I will definitely stay again the next time im in Cancun.
Stayed 4 nights in Mar 2025

6/10 Okay

Peter

Liked: Staff & service
Inconvenient
Stayed 2 nights in Feb 2025

10/10 Excellent

Sinai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and easy to find. Good food in surrounding area, nice staff.
Stayed 1 night in Jan 2025

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The toilet did not work, and if the sink was used it flooded the floor as no drain was installed. A
Stayed 10 nights in Jan 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
It’s not in downtown. Note that. It’s alittle far away
Stayed 2 nights in Nov 2024

8/10 Good

Fermin

Stayed 4 nights in Oct 2024

6/10 Okay

Annette

Disliked: Room comfort

Cheap

Customer service assistance was provided and quick service. Difficult to sleep in the mattress you will feel the springs.
Stayed 1 night in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 7 nights in Jun 2024

10/10 Excellent

David, Arcadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

ranee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and reasonable pricing one of the best restaurants across the road the tacqeria had wood fired steak etc amazing
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Serves it Purpose

It’s Basic but the room was cold and I felt safe. Local tacos spots up and down the street. The Portillo is a main st in Cancun, more the local area. I did live in Cancun for 10yrs take my daughter to her dads to live each summer so this is a quick 2-3 day stay. The area is safe. There’s a large grocery store directly across the street, Mega you can buy anything you may need there. At night there are taco/food stands and restaurants all up and down the Portillo either side of the hotel. They have free off street parking. Grab the local Route 2 bus and it’ll take you right to the Zona Hotelera for the public beaches.
Stayed 2 nights in Jun 2024

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, staff & service
The expedia description of this hotel listed a refrigerator as on of the room amenities. This is a main reason we booked this hotel. Unfortunately, the hotel does not offer this. Quite a disappointment.
Stayed 3 nights in Jun 2024

6/10 Okay

Amy

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very large suite, beautiful marble floors, kind and helpful staff, comfortable beds and bedding, very cool a.c. Bring your own water and glasses. No pool, zacuzzi, sauna or restaurant. Very close walking distance to restaurants and transportation.
Stayed 1 night in May 2024

10/10 Excellent

Dung Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here, staff were very friendly and helpful.
Stayed 5 nights in May 2024

4/10 Poor

Neroosen

Liked: Cleanliness
Disliked: Staff & service, amenities
The staff are rude and the bed is like a rock. I had severe back pain. Staff are rude and no room service

2/10 Terrible

Doralkys

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing goid ,simple
Stayed 4 nights in Apr 2024

4/10 Poor

Lewis

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Dirty sheets. No hot water.
Stayed 1 night in Jan 2024

4/10 Poor

Michael

Liked: Staff & service
No wifi
Stayed 1 night in Apr 2024

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities
It was noisy and late at night. The called me and woke me up telling to move my car. I still can’t understand why they asked me to move my car. If was parked in a space where the signage. It was very disrespectful for them to wake me @ 11:00 PM.
Stayed 1 night in Mar 2024