Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

4.0 star property
VIP Access

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2 outdoor pools, pool loungers
Belo Presidential Suite 1 King Bed Ocean View | Terrace/patio
Exterior
Belo Presidential Suite 1 King Bed Ocean View | Beach/ocean view
3 bars/lounges, poolside bar, beach bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Pool
  • Spa
  • Room service

Explore the area

View in a map
Laguna Mar M 72 L 5, Isla Mujeres, QROO, 77400
  • Dolphin Discovery
    ‪16 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪6 min drive‬
  • North Beach
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪74 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Luxury Junior Suite King with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Junior Suite Double Beds

8.8 out of 10
Excellent
(13 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Junior Suite King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Junior Suite 2 DB with Terrace

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

Belo Presidential Suite 1 King Bed Ocean View

  • 236 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

In love Suite 1 King Bed with Terrace and Jacuzzi

10.0 out of 10
Exceptional
(1 review)
  • 95 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Belo Deluxe Suite King Bed - Adults Only

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Luxury Junior Suite 2 DB with Balcony

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Junior Suite King with Terrace

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

9.8 out of 10
Exceptional
(11 reviews)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

  • 50 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

About this property

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

On beach with 2 outdoor pools, near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Spend the day playing on the beach then return to dine at one of Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free's 2 restaurants.
Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free offers 65 air-conditioned accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Isla Mujeres hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.
Our customers tell us they can't get enough of the pool at Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • The 2 restaurants, beach bar, and poolside bar offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools or soak in the 3 hot tubs
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the beach and the pool
  • Just a 5-minute drive from Punta Sur and 7 minutes from Isla Mujeres Ferry Terminal
Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free and enjoy amenities like a health club.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive hotel also offers a rooftop terrace and a garden. Self parking is free.

This 4-star Isla Mujeres hotel is smoke free.

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free has 2 restaurants on site.
Room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Health club
  • TV in common areas

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2019
  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay
  • Service fee: USD 10.2 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 584 out of 1002 reviews
Rating 8 - Good. 188 out of 1002 reviews
Rating 6 - Okay. 115 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steffany

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Belo was AMAZING!! The staff is fun and very friendly, food was great!! We will definitely be returning:)
Stayed 6 nights in Apr 2025

6/10 Okay

Sara

Liked: Cleanliness
Disliked: Amenities
The property was clean and all of the wait staff were fantastic. There isn’t much of a beach and you can’t really swim by the hotel. We had a water leak in the ceiling of our bathroom that was dripping. I was a little disappointed we weren’t offered a different room (Mateo told us only 9 rooms in the hotel were booked so there were empty rooms). We only had one day left so I didn’t make it a big deal. Also, there is no door on the shower area of the bathroom. Fine if traveling with a significant other but could be weird with friends. The toilet area does have a door. We loved the iguana that lives by the pool and the two kitties that hang out in the beach.
Stayed 5 nights in May 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Belo is a hidden gem. The staff, grounds and food were terrific! We will return!
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel! Small boutique, all inclusive with amazing, clean rooms, even better service and a great location with easy access to any part of the island. I recommend getting a golf cart! You will not regret choosing this hotel!
Stayed 7 nights in Apr 2025

10/10 Excellent

Julia

Stayed 4 nights in May 2025

10/10 Excellent

Maggilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful. Food was heavenly.
Stayed 2 nights in May 2025

10/10 Excellent

Linda Ann

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great spot, we loved it!
Stayed 5 nights in Feb 2025

8/10 Good

Linda A.

Travelled with group
Liked: Cleanliness, staff & service
Small, but beautiful resort with a great staff! Drinks are great, but I wish they had a more varied dinner menu or a different dinner menu every other day!
Stayed 5 nights in May 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 6 nights in May 2025

6/10 Okay

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and the property was very clean, we were locked out of our room 5 different times and we couldn't get that resolved for 3 days until we went to the sales manager, I felt the room temperature was to cold and they would not adjust the temperature and we couldn't get washcloths for 2 days but other than that it was a very nice stay. No real beach at this resort we did travel to North beach which was amazing
Stayed 5 nights in Apr 2025

10/10 Excellent

Elizza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property and its staff were wonderful. We arrived early 3 hours before check in and they bent over backwards to accomodate us. Pool was so lovely and view of the ocean from there was perfect! Our room was spacious and cute. The hotel is small-ish and just what we were looking for! Service was incredible and food was good. We don't travel back to many destinations, but I would definitley visit again!! ** The only downside was the beach. It is my understanding that they are in the process of "building it up". So, they have these sand bags... Even with that being said, I would still give this 5 stars.
Stayed 4 nights in May 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Christopher Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility, nicest staff of all time. I would love to go back
Stayed 4 nights in May 2025

10/10 Excellent

Andrea

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, food was on point always. Anytime you wanted something you just had to ask and they made it happen.
Stayed 7 nights in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and relaxing spot. Great staff, good food and drinks. Not too big nor crowded. Always able to get a good spot at the pool. Very clean. Would definitely return.
Stayed 5 nights in May 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The best thing about this property were the staff. So helpful, courteous, hardworking and friendly.
Stayed 7 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The food was good
Stayed 5 nights in Apr 2025

10/10 Excellent

Brenda Godina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

2/10 Terrible

marija

Disliked: Cleanliness, staff & service, property conditions & facilities
I would never go back
Stayed 7 nights in Mar 2025

8/10 Good

Morgan

Travelled with family
Liked: Amenities
Total perfection from arrival to departure. We will be back!
Stayed 4 nights in Apr 2025

10/10 Excellent

Arlette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious with a beautiful view of the courtyard and Gulf. The staff was friendly and helpful. I was able to reserve a scuba diving excursion onsite and taxis wait right outside. There’s a cute town within walking distance and less than 10 minutes from the downtown/ferry and north beach. The food was okay. We found a few dishes we liked. Beautiful sunset on the small beach area.
Stayed 4 nights in Mar 2025

10/10 Excellent

Clara, Galveston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property features beautiful rooms, a pristine environment, and friendly staff, particularly Cassandra and the bellboy whose name I can’t recall. The air conditioning is cool, and there’s plenty of space to relax by the pool.
Stayed 4 nights in Apr 2025

8/10 Good

Chastity, Peculiar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

It is a very good property in the area. We got the all inclusive package but we only used it for breakfast and dinner. We tried to order beers to the room and we were told we needed to go down to get them… in an all inclusive. The property does not really have a beach. It is beachfront but not really worth it. I would say, all inclusive package isn’t what you should go in this property because if you are in Isla Mujeres, you are probably looking for the nice beach and blue waters, which this hotel doesn’t have, and you will need to end up looking for a beach club. The staff is super friendly and the rooms are nice and very comfortable.
Stayed 2 nights in Apr 2025

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service
Overall, we had a great stay at the Hotel Belo! Couple minor room glitches up front we had to address a few times, but eventually got it settled. Will say try to avoid getting an adjoining room as you can hear everything going on in the room next to you. But the staff was great and the overall hotel experience was great! We were there on a quiet week so we got to know most of the staff very well and they took great care of us. If you want a "real beach" go to Playa Norte on the north end of the island. The hotel beach is very small and the water is essentially unswimmable there, but if you just want a quiet beach setting to relax on, it's totally fine.
Stayed 7 nights in Apr 2025