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Hotel Playa Azul Cozumel

4.0 star property
VIP Access

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Photo gallery for Hotel Playa Azul Cozumel

Exterior
Property video
Junior Suite, Beach View
Reception
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carr. a San Juan Km. 4, Zona Hotelera Norte, Cozumel, QROO, 77600
  • Place, Playa San Juan
    ‪4 min drive‬
  • Place, Mr. Sancho's Beach Club
    ‪38 min drive‬
  • Place, San Francisco Beach
    ‪43 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed, Ocean View

Minibar, in-room safe, iron/ironing board, free WiFi

Superior Suite, 1 King Bed, Ocean View

9.8 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 2 Queen Beds, Sea View

Minibar, in-room safe, iron/ironing board, free WiFi

Superior Suite, 2 Queen Beds, Sea View

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, Beach View

Junior Suite, Beach View

Junior Suite, Beach View

  • Beach view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Ocean View

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room, Ocean View

8.4 out of 10
Very good
(59 reviews)
  • Ocean view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite, Hot Tub, Ocean View

Grand Suite, Hot Tub, Ocean View

Grand Suite, Hot Tub, Ocean View

9.0 out of 10
Wonderful
(14 reviews)
  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Playa Azul Cozumel

Catch some rays on Hotel Playa Azul Cozumel's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Hotel Playa Azul Cozumel offers 50 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 40-inch plasma televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Savia Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open select days.
The free breakfast at Hotel Playa Azul Cozumel gets high marks from our customers. During your stay, you'll be within walking distance of Playa San Juan. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • For dining with ocean views, stop by Palma Azul, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with facials, aromatherapy, or body wraps at Savia Spa
  • Amenities include a front-desk safe, a gift shop, and a computer
  • Onsite recreation includes a private beach
  • Guests have great things to say about the beach and the location
  • 6 minutes by car from Cozumel Maritime Terminal and 15 minutes from Chankanaab National Park
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Playa Azul Cozumel like an outdoor pool and a children's pool.

Free breakfast is served daily. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a garden and a terrace. Free self parking is available.

This 4-star Cozumel resort is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10:00 AM.
Palma Azul - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.
Chan Kaan - This restaurant specializes in Mexican cuisine and serves dinner only.
La Palapa Bar - This bar serves light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chan Kaan
  • La Palapa Bar
  • Palma Azul
  • Palma Azul Sports Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Snorkelling
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily) (for a fee)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • Banquet hall
  • Built in 2006
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Playa Azul Cozumel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.76 per accommodation, per night
  • Cleaning fee: USD 2.5 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Housekeeping fee: USD 2.8 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Azul Playa
Playa Azul Golf Inclusive Hotel Cozumel
Playa Azul Cozumel
Playa Azul Hotel
Playa Azul Hotel Cozumel
Playa Azul Resort Scuba
Playa Azul Golf, Scuba Hotel Cozumel
Playa Azul Hotel Scuba
Playa Azul Golf Inclusive Cozumel
Playa Azul Golf Scuba Hotel Cozumel
Playa Azul Golf Scuba Hotel
Playa Azul Golf Scuba Cozumel
Playa Azul Golf Scuba All Inclusive All-inclusive property
Hotel Playa Azul Golf Scuba Spa
Playa Azul Golf Scuba Spa Cozumel
Playa Azul Golf Scuba All Inclusive Cozumel
Playa Azul Golf Scuba All Inclusive
Resort Hotel Playa Azul Golf Scuba Spa Cozumel Cozumel
Cozumel Hotel Playa Azul Golf Scuba Spa Cozumel Resort
Playa Azul Golf, Scuba & Spa - All Inclusive Cozumel
Playa Azul Golf Scuba Spa
Playa Azul Golf Inclusive
Playa Azul
Azul Scuba Inclusive Inclusive
Resort Hotel Playa Azul Golf Scuba Spa Cozumel
Hotel Playa Azul Golf Scuba Spa Cozumel Cozumel
Playa Azul
Playa Azul Golf Scuba Spa
Playa Azul Golf Scuba Spa All Inclusive
Playa Azul Golf Inclusive
Playa Azul Golf Scuba Spa
Playa Azul Cozumel Cozumel
Hotel Playa Azul Cozumel Resort
Hotel Playa Azul Cozumel Cozumel
Hotel Playa Azul Cozumel Resort Cozumel
Hotel Playa Azul Golf Scuba Spa Cozumel

Hotel Playa Azul Cozumel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 662 out of 1002 reviews
Rating 8 - Good. 260 out of 1002 reviews
Rating 6 - Okay. 56 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Very enjoyable stay !
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly staff
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, beach bar, buffet breakfast, clean rooms, dive shop and location on beach.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dineac

Liked: Cleanliness, amenities, property conditions & facilities
Yes, we had a beautiful room and the staff was over the top friendly and helpful.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean, friendly staff, beautiful location with lovely beach for sitting and swimming, beach bar is nice, food is good, dive shop on premises, walkable to two restaurants.
Stayed 11 nights in Jan 2026
Verified

10/10 Excellent

Bobby

Liked: Cleanliness, property conditions & facilities
Staff was amazing
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Staff were very friendly and attentive.
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about PA; return year after year because it’s so wonderful.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities
Beautiful view, quiet, attentive staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities
Grab a room last minute, very glad we did.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean rooms. Great restaurant on site. Snorkeling just steps away. Small resort with 50 rooms.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Melvie

Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

FUMIO

Liked: Cleanliness, property conditions & facilities
The room was very clean and view was great.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is a small space however once you swim past the small pier there’s plenty of beach to snorkel in. The beach is calm and completely crystal clear for you to snorkel or take a nice swim. The hotel is older but well maintained and very clean. The staff is very friendly. The breakfast included is the best. The restaurant a bit pricey.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Madeline

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, beautiful hotel! Ocean view rooms are 100% worth paying for
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous and helpful staff combined with a relaxed atmosphere with direct access to the beach.
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

Stephanie

Pros- house keeping, kitchen/wait staff, and bar staff was awesome. Very friendly, happy,
Stayed 7 nights in Jan 2026
Verified

4/10 Poor

Charles

Liked: Staff & service
I paid quite a bit to stay there. I think I paid as much, if not more than the Hotel Westin, next door. The Westin looked amazing, because I checked it out. My room at the Playa Azul smelled of mold. I was disappointed.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Elyse

Liked: Cleanliness, amenities, property conditions & facilities
It was great!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Giuliana

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely love it here we come and stay here every summer the staff is amazing and the food is so good definitely recommend
Stayed 6 nights in Jun 2025
Verified

6/10 Okay

kim

Liked: Cleanliness
Disliked: Staff & service, amenities
Hotel staff nothing special. Dining room average. Bartenders ok. Like your a bother to order drinks.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Shawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are overall nice, just a little scuffed in places but not bad. Food in the restaurant is excellent. Get the tuna tostadas! Having the snorkeling area right there is great. Would recommend bringing your own gear, though - the dive shop nearby has old equipment that's in bad shape and overcharges you for it. Not the hotel's fault, but wanted to mention so others are aware.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kirk

Liked: Cleanliness
We thoroughly enjoyed our eight day stay. This is a well-kept jewel. It’s small with a private beach that offers a nice get away from crowds. The staff is friendly and welcoming. I would highly recommend this hotel.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Vicki Rae

Liked: Cleanliness, amenities, property conditions & facilities
Playa Azul is the best! Always clean; the rooms, the lobby, the dining area...even the sand is raked! The staff is friendly, kind, courteous, and always willing to help! Breakfast changes every day, and you have lots of delicious choices. The hotel feels like a home away from home, it's just comfortable. After a day of being out and about adventuring, I feel so relaxed and happy to be back "home."
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, well maintained ,reasonable price, good quiet location. Would definitely stay there again.
Stayed 7 nights in Oct 2025

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