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Hotel Kiin Cozumel

3.5 star property

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Photo gallery for Hotel Kiin Cozumel

A building with a sign that reads "Klein" and a palm tree in the foreground.
A rectangular swimming pool surrounded by lush greenery and white outdoor furniture.
A courtyard with a wooden table, potted plants, hanging planters, a grill, and a tree.
A reception area with a white wall, a wooden reception desk, and several potted plants.
A bedroom with two wooden beds, a ceiling fan, an air conditioner, and a refrigerator.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
10a Av. Nte 19,, Col. Centro, Cozumel, QROO, 77600
  • Place, Cozumel Museum
    ‪3 min walk‬
  • Place, San Miguel Church
    ‪3 min walk‬
  • Place, Central Plaza
    ‪3 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪3 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

A bedroom with a bed, a wooden nightstand, a refrigerator, a ceiling fan, and a wall-mounted light fixture.

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Double Beds

A bedroom with two wooden beds, a ceiling fan, an air conditioner, and a refrigerator.

Standard Double Room, 2 Double Beds

8.0 out of 10
Very good
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Kiin Cozumel

Along with an outdoor pool, this hotel has a microwave in a common area and a 24-hour front desk. WiFi in public areas is free. Other amenities include a garden and multilingual staff assistance. Change of towels is available on request.
Hotel Kiin Cozumel offers 12 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and hair dryers. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Kiin Cozumel, you're just a quick walk from Cozumel Maritime Terminal. Features include free WiFi in public areas and an outdoor pool.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Amenities include a multilingual staff, a terrace, and a shared microwave
  • Just a 4-minute walk from San Miguel Church and 6 minutes by foot from Cozumel Maritime Terminal
  • Cats and dogs welcome for free
As a guest of Hotel Kiin Cozumel, you'll find an outdoor pool, a terrace, and multilingual staff. Public spaces have free WiFi. Hotel Kiin Cozumel also features a garden, a microwave in a common area, and a water dispenser.

Smoking is allowed in designated areas at this 3.5-star Cozumel hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per accommodation, per stay
  • Breakage deposit: MXN 1000 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 003-025-000171/2026
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Kiin Hotel Boutique
Hotel Kiin Cozumel Hotel
Hotel Kiin Cozumel Cozumel
Hotel Kiin Cozumel Hotel Cozumel

Hotel Kiin Cozumel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 50 out of 90 reviews
Rating 8 - Good. 24 out of 90 reviews
Rating 6 - Okay. 12 out of 90 reviews
Rating 4 - Poor. 3 out of 90 reviews
Rating 2 - Terrible. 1 out of 90 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Carys

Liked: Cleanliness, staff & service
This is a basic hotel, which is reflected in the house, but clean and convenient with kind staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a nice, safe community and is easily accessible, within walking distance of the ferry station. The highlight is the staff, especially the woman at the front desk, who is very helpful, attentive, polite, and respectful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Philip R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean. Staff is helpful.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Mary-Lou

Liked: Cleanliness, staff & service, property conditions & facilities
The Cozumel square with many vendors and eateries as well as entertainment is only 3 blocks away and safely walkable. Museum about a 10 minute walk as is the ocean. Clean room, staff helpful. This is a small boutique hotel so no food just coffee.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

DOROTA

Liked: Cleanliness, staff & service, property conditions & facilities
This property is welcoming to guests and pet friendly. The room was clean and spacious. It came with a full fridge which was convenient to store beverages and snacks. The staff was always friendly and helpful in answering any questions. Loved the location.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Alison

Liked: Cleanliness
The location was excellent and walking distance to downtown, restaurants, and shops.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay!
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet property. Close to downtown dining and the ferry terminal. Will absolutely stay here again.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, room comfort

Great small family owned

Great small clean family owned property!
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Not a lot of amenities but nice little pool to relax by. And clean room great coffe in the lobby.
Stayed 8 nights in Feb 2025
Verified review

8/10 Good

Francesco

Liked: Cleanliness, staff & service
Staff was really friendly and welcoming. Out stay was quite and relaxing, excellent pool. The only thing a little refreshing of the room which had a bad smell of moist.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

AYAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Sufficient properties, daily cleaning, friendky staffs, good location... Good price for such nice experience.
Stayed 6 nights in Jun 2024
Verified review

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, convenient, hard bed

The hotel is in a good location, off the main road so less noise from the traffic. The staff is awesome, always friendly
Stayed 6 nights in Dec 2023
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
It was great for the price staff is very nice very clean and has a fridge that was very clean and did not smell bad at all.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed 1night and it was very comfortable. I loved that the room was big and it was very close everything. It was a few blocks away from the Centro (walking distance) and a 5min drive to the airport. Staff was very friendly and helpful. I would stay here again 😄
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
I wouldn’t return to this hotel because of the mattresses. They’re extremely old—the outer fabric is so brittle that it’s shedding and turning to dust. There was also a small hole on the side of the mattress. Because of the mattress, it felt unsanitary. If it wasn't for the mattress I'd come back again. I would not recommend to my friends. However, the staff were nice, the property's location was great, and I felt safe.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service, amenities
Rooms are basic but clean. Distance from the main avenue along the coast was perfect. Easy to walk everywhere. Front desk person was friendly and helpful. Had all the basics we were looking for including a good price; wifi, a/c, pool, tv, walking distance to main square.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

simon

Liked: Staff & service, property conditions & facilities
Fantastic
Stayed 8 nights in Mar 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and simple

Decent location in town, walking distance to everything. Clean, simple; bring ur own soap and shampoo . Good price
Stayed 1 night in Jan 2023
Verified review

6/10 Okay

Donald

Clean overall. Third floor narrow stairway was difficult for us. Very limited English from lobby staff. Ants in bathroom shower and sink. Good price, close to airport.
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

Tuuli

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Very outdated

The hotel was clean but very outdated. Pictures looked much better than reality. There wasn't even a hair dryer in the room
Stayed 1 night in Dec 2022
Verified review

6/10 Okay

Leslie

Liked: Staff & service
This is more like motel than a Hotel. The rooms have no view. It's very basic. It has great WIFI. 30 mps and stabile. We had great A/C. Hot water. About 12c.f. fridge. The staff are very nice. In the middle of town. Close to Everything. Will need Google translate. this
Stayed 7 nights in May 2024
Verified review

4/10 Poor

Scottie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet was leaking around the base. Bed mattresses very stiff and uncomfortable. Small ants crawling around the room. We left and went to a different hotel.
Stayed 1 night in Jan 2024
Verified review

2/10 Terrible

Vivian

Disliked: Cleanliness
It’s convenient and close to the airport. The place was okay, until it wasn’t. Shower drain was clogged, water pooled so fast while showering, it was disgusting. Asked for a different room & was moved to the 3rd floor, room was “prepped” and “clean”. Sheets and pillows had stains, had to sleep on top of some towels we had brought. To top it of the rooms have connecting doors so you hear EVERYTHING. The couple in the room next to us was being intimate and LOUD, woke us up at 8am. And kept us up, had to play music to drown it out. HORRIBLE experience.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Dislikes. Property needs upgrade. No elevator. Rooms are basic. There is No room safe. A/C did work, but the A/C oscillating button did not function. Likes Location was convenient to local bars and restaurants. Area felt safe, and I could walk a few blocks to the ferry dock or to the tourist shopping area. Room does have what you need. Toilet, shower. No issues with water pressure. There is a fully functioning refrigerator in the room. I kept water, juices and milk in the refrigerator. Large king size bed. TV in the room had almost 100 channels, including ESPN and some were in English. Staff was super nice and helpful. Check-in and check-out was easy.
Stayed 3 nights in Jun 2023

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