16 Mar 2020 by Georges Farhat
Hello Dear, Thank you for your feedback. We understand and apologize for the inconvenience caused during the stay. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, Georges Farhat General Manager
16 Mar 2020 by Georges Farhat
Hello Dear, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Georges Farhat General Manager
7 Nov 2023 by Rikhsibay Tursunov - Operations Director
Dear Daniel,Thank you for your feedback on your recent experience in Crowne Plaza Dubai Marina. We're delighted that you had an enjoyable and memorable stay with us. We very much look forward to welcoming you again.Sincerely,Rikhsibay TursunovOperations Director
19 Apr 2021 by Tamara Salha General Manager
Dear Guest, We appreciate the time you took to share your rating with us and we are so glad that you had a great stay with us at Crowne Plaza Dubai Marina. We would love to welcome you for another fabulous experience in the future. Sincerely, Tamara Salha General Manager
Crowne Plaza Dubai Marina, an IHG Hotel offers its guests a full-service spa, a marina, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 6 meeting rooms. Event space at this hotel measures 4951 square feet (460 square metres) and includes a conference centre. A 24-hour fitness centre, a steam room, and spa services are also featured at the luxury Crowne Plaza Dubai Marina, an IHG Hotel. You'll have access to the health club at a partner property. Valet parking is free. This 5-star Dubai hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free valet parking
Crowne Plaza Dubai Marina, an IHG Hotel offers 273 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Smart televisions come with premium digital channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Lo+Cale – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Charm Thai – This theme restaurant specialises in Thai cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Hive – This lobby lounge serves lunch, dinner and light fare. Happy hour is offered. Open daily.
Connexions – This café specialises in international cuisine and serves lunch, dinner and light fare. Open daily.
Aqua Marina – This bar is located by the pool. Open daily.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an outdoor pool, a steam room and a 24-hour fitness centre.
Children aged under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, Thai massages, facials and body wraps.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
