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Aurea Museum by Eurostars Hotel Company

5.0 star property
VIP Access

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Photo gallery for Aurea Museum by Eurostars Hotel Company

Exterior
Bar (on property)
Lobby
Minibar, in-room safe, individually decorated, individually furnished
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Rua Cais de Santarém 52, Lisbon, Lisbon, 1100-104
  • Place, Lisbon Cathedral
    ‪2 min walk‬
  • Place, Castle of São Jorge
    ‪7 min walk‬
  • Place, Rossio Square
    ‪12 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

9.4 out of 10
Exceptional
(72 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room Single Use

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room Single Use

10.0 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

7.0 out of 10
Good
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (with Sofa Bed)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room (with Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room, Terrace

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, Terrace

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Studio Suite (Single Use)

Minibar, in-room safe, individually decorated, individually furnished

Junior Studio Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room (with Sofa Bed for Child)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room (with Sofa Bed for Child)

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room Single Use, Terrace

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room Single Use, Terrace

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

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About this property

Aurea Museum by Eurostars Hotel Company

Luxury hotel with a full-service spa, near Rossio Square
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Aurea Museum by Eurostars Hotel Company offers 91 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Aurea Museum by Eurostars Hotel Company. During your stay, you're just a quick walk from Lisbon Cathedral. Free WiFi in public areas, a full-service spa, and an indoor pool are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the overall condition of the property
  • Within a 15-minute walk of Rossio Square and Castle of São Jorge
  • Airport shuttle service available for a fee
Aurea Museum by Eurostars Hotel Company offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 4 meeting rooms available. A fitness center, a library, and multilingual staff are also featured at the luxury Aurea Museum by Eurostars Hotel Company. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Aurea Museum by Eurostars Hotel Company has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • On the bay

Full-service spa

  • Spa open daily
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Aurea Museum by Eurostars Hotel Company offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 7670
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Eurostars Museum Hotel Lisbon
Eurostars Museum Hotel
Eurostars Museum Lisbon

Aurea Museum by Eurostars Hotel Company Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 774 out of 1002 reviews
Rating 8 - Good. 162 out of 1002 reviews
Rating 6 - Okay. 30 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

mike

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing service great room
Stayed 2 nights in Nov 2025

10/10 Excellent

g brian

Liked: Cleanliness, staff & service, amenities
Staff were great - room was clean - had terrace room with large terrace - near waterfront and cruise terminal - but also only 10 min walk to middle of the city - cathedral is just on the hill above - with convenient stairs
Stayed 3 nights in Nov 2025

10/10 Excellent

Desirae

Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Stayed 3 nights in Nov 2025

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing and very clean. I honestly have no complaints. The hotel staff, food and location was perfect.
The dining room
The bathroom
The pullout sofa was very comfortable.
Stayed 7 nights in Oct 2025

10/10 Excellent

Eric, Burbank

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, super convenient location and pleasant environment.
Stayed 1 night in Nov 2025

10/10 Excellent

Channarayapatna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Combination of all the above. Plus walking distance to many different attractions.
Stayed 5 nights in Oct 2025

10/10 Excellent

Soufiane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and good size room. Breakfast had fresh food and multiple option was available. Staff was very kind and professional . i will definitely consider staying again or recommend to my friends
Stayed 7 nights in Oct 2025

10/10 Excellent

Carolyn

Stayed 2 nights in Oct 2025

10/10 Excellent

Krzysztof

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean everywhere. Lovely polite attentive staff and very accommodating and helpfull. Fabulous spa too. We had a super stay. We can highly recommend this hotel. Thank you!
Stayed 4 nights in Oct 2025

8/10 Good

Shanee Colette

Stayed 3 nights in Oct 2025

8/10 Good

Gillian Lorraine

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious and comfortable! Hotel staff was very accommodating and friendly, especially the restaurant staff at breakfast! Good location and easy to navigate to anywhere in the city.
Stayed 3 nights in Oct 2025

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The museum inside the hotel included some really interesting and unique finds. The staff and service were amazing and our room was wonderful. The free tour of the museum was great, and the tour guide was incredibly knowledgeable and engaging. Couldn’t recommend this hotel enough.
Stayed 3 nights in Sep 2025

10/10 Excellent

Philippa, Sydenham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Friendly and professional staff. Lovely room with terrace, large bathroom and very comfortable.
Stayed 4 nights in Oct 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel nice rooms great staff fabulous location for the cruise port, you can walk to it
Stayed 1 night in Oct 2025

10/10 Excellent

pieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, patient and helpful. Comfy room with very convenient location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was fantastic. We ate breakfast at the restaurant once, it was buffet style and had lots of options. The hotel was located in a beautiful spot, and was easy to walk around. We would definitely stay again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Amenities
Great staff. Very clean. Fantastic location
Stayed 2 nights in Oct 2025

10/10 Excellent

Nauman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Aurea Museum Hotel. All of the staff was wonderful. Carolina went out of her way to help us and work with us. Location was great, next to a lot of restaurants in Alfama. Definitely a great place to stay.
Stayed 3 nights in Oct 2025

8/10 Good

Vincent J C

Travelled with partner
Liked: Cleanliness, staff & service
Nice hotel with a convenient location a few blocks from commerce square. Excellent bedding and decent room size. Great breakfast buffet, amazing. But Water pressure of the shower is way too weak (and technician who came twice could not make a difference) and the drain, way too slow. This is cheap. This hotel has everything to be a 5 star - including a hefty price - but it is definitely not. Room service is done on trays (even for two people ordering) and spoon/salt n pepper/napkins… missing! Food was good though.The spa needs attention: hammam not working at all during the whole week stay, dry sauna working but with water remaining on the floor (!). Massage was good but too expensive too for what it was. In essence, helpful professional staff but a decent 4 star hotel with good location that requires management closer supervision, optimization of premises and equipment and services, to be up to the price requested. I don’t mind paying when well deserved but here Too expensive for what it actually delivers.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jaspreet, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Amy

Stayed 3 nights in Oct 2025

10/10 Excellent

TANYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Aurea Museum Hotel. It is in a great location and our balcony sea view room was modern, spacious and had a great balcony. There was no shade (awning or umbrella) and given that it was south facing it was very hot throughout the day - so unfortunately we didn’t use it much. The gym was pretty well equipped- an internal room with only a couple of high windows but quite spacious for this part of the world. The hotel staff were all friendly and very helpful. I would definitely stay again and highly recommend it.
Stayed 4 nights in Oct 2025

10/10 Excellent

David, columbus

Stayed 2 nights in Oct 2025

2/10 Terrible

Taesun, Rockville

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staffs are not helping us. Just one person is handling all the guests.
Stayed 1 night in Oct 2025