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Aurea Museum by Eurostars Hotel Company

5.0 star property
VIP Access

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Photo gallery for Aurea Museum by Eurostars Hotel Company

Exterior
Exterior
Bar (on property)
Minibar, in-room safe, individually decorated, individually furnished
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Rua Cais de Santarém 52, Lisbon, Lisbon, 1100-104
  • Place, Lisbon Cathedral
    ‪2 min walk‬
  • Place, Commerce Square
    ‪7 min walk‬
  • Place, Rossio Square
    ‪12 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

9.4 out of 10
Exceptional
(80 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room Single Use

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room Single Use

10.0 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

7.0 out of 10
Good
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room (with Sofa Bed)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room (with Sofa Bed)

9.6 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Terrace

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, Terrace

9.2 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Studio Suite (Single Use)

Minibar, in-room safe, individually decorated, individually furnished

Junior Studio Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room (with Sofa Bed for Child)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room (with Sofa Bed for Child)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room Single Use, Terrace

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room Single Use, Terrace

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Aurea Museum by Eurostars Hotel Company

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Aurea Museum by Eurostars Hotel Company offers 91 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Aurea Museum by Eurostars Hotel Company. During your stay, you're just a quick walk from Lisbon Cathedral. Free WiFi in public areas, a full-service spa, and an indoor pool are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the overall condition of the property and the location
  • Steps from Lisbon Cathedral and 13 minutes by foot from Rossio Square
  • Airport shuttle service available for a fee
Aurea Museum by Eurostars Hotel Company offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 4 meeting rooms available. A fitness center, a library, and multilingual staff are also featured at the luxury Aurea Museum by Eurostars Hotel Company. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Aurea Museum by Eurostars Hotel Company has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • On the bay

Full-service spa

  • Spa open daily
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Aurea Museum by Eurostars Hotel Company offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 7670
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Eurostars Museum Hotel Lisbon
Eurostars Museum Hotel
Eurostars Museum Lisbon

Aurea Museum by Eurostars Hotel Company Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 789 out of 1009 reviews
Rating 8 - Good. 157 out of 1009 reviews
Rating 6 - Okay. 27 out of 1009 reviews
Rating 4 - Poor. 18 out of 1009 reviews
Rating 2 - Terrible. 18 out of 1009 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, friendly staff, lovely hotel overall
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice and the staff was very accommodating. It's located in a great spot.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

camilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in perfect location, super helpful and friendly staff, great breakfast and nice room. Definitely recommend staying at the Aurea Museum when in Lisbon.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Irakli

Liked: Staff & service, amenities, property conditions & facilities
very good location
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. From the friendliness of the staff, to the cleanliness of the room and the spa area, this made for a relaxing 3 days before heading home to Canada.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sezalben

Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was perfect, staff lovely/helpful, location great and the the exclusive and private turkish baths were my highlights.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and quiet. Great breakfast. Good pool and spa
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Assaf

Liked: Cleanliness, amenities, property conditions & facilities
A perfect stay
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

GILBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Miyoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean room.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Marianne

Liked: Cleanliness, amenities, property conditions & facilities
Room fantastic, very helpful staff.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent especially the staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

ramon

Liked: Cleanliness, property conditions & facilities
Excellent room. Staff very friendly
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Denise Ballantine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the history of the building itself was amazing. The staff were friendly and helpful. I wish there was a bar area to sit at and meet other travelers, but they did have a small bar set up in the lobby and there are comfortable areas to sit at. They are able to help you with tour information. The breakfast is amazing!
Stayed 6 nights in Mar 2026
Verified

8/10 Good

rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

AMR LOUTFI

Liked: Cleanliness, staff & service, amenities
Very clean room and good staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with an amazing past. The location in Alfama is perfect. The ruins on the ground floor are mind blowing. Rooms are comfortable and lobby is nice.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is in a great location with most of the sites within walking distance or a short Uber ride away. All the staff were extremely friendly and attentive. The hotel is also very clean and unique with the museum being part of it. I'd stay here again the next time I visit Lisbon.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Aurea Museum Hotel in Lisbon. The location is unbeatable! right in the heart of the city and perfect for exploring all the main sights. The staff were excellent: friendly, attentive, and always willing to help. Breakfast was plentiful with a great variety, making it a wonderful start to each day. Overall, our stay was truly fantastic and we would absolutely recommend this hotel to anyone visiting Lisbon.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

SHELBY

Liked: Cleanliness, staff & service, amenities
Staff was great, room was comfortable, spa was lovely. Great location, close to everything without being busy.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Andrea di

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has everything you need. The staff is kind and knowledgeable. The rooms are clean but they don’t vacuum the floors very well. The breakfast is wonderful.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very friendly, and the hotel itself was beautiful and very clean. Breakfast was delicious with plenty of choices. I’d love it would have parking included, or at least a discount for the 24-hour parking lot across the street in the parking garage for customers.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Oleg

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean hotel. Kids just loved breakfast. Location of the hotel is perfect.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff in an exceptionally clean hotel. Ideal for the old town and local restaurants.
Stayed 3 nights in Dec 2025