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My Story Hotel Rossio

3.0 star property

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Photo gallery for My Story Hotel Rossio

Daily buffet breakfast (EUR 15 per person)
Property grounds
View from room
Down duvets, minibar, in-room safe, desk
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
Praca Dom Pedro IV (Rossio Square), 59, Lisbon, 1100-200
  • Rossio Square
    ‪1 min walk‬
  • Santa Justa Elevator
    ‪2 min walk‬
  • Avenida da Liberdade
    ‪5 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room

Down duvets, minibar, in-room safe, desk

Standard Double Room

7.8 out of 10
Good
(23 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

View from room

Suite

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Rossio)

View from room

Double Room (Rossio)

8.0 out of 10
Very good
(4 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Down duvets, minibar, in-room safe, desk

Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Down duvets, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room (Rossio)

Down duvets, minibar, in-room safe, desk

Twin Room (Rossio)

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Property amenity

Rossio Plaza Hotel

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
4.7 out of 5, Exceptional, (1301)
The price is €233
for 1 room
includes taxes & fees
5 Jul - 6 Jul
Rossio Plaza Hotel

About this property

My Story Hotel Rossio

Hotel with a restaurant, steps from Rossio Square
A restaurant, a bar/lounge, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
My Story Hotel Rossio offers 46 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 32-inch LED televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at My Story Hotel Rossio. During your stay, you're just a quick walk from Rossio Square. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the location and the helpful staff
  • Steps from Rossio Square and Santa Justa Elevator
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at My Story Hotel Rossio.

This 3-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
My Story Hotel Rossio has a restaurant on site.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 4 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 35 per room (one-way)
  • Airport shuttle fee per child: EUR 35 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number 11295

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

My Story Hotel Rossio Lisbon
My Story Hotel Rossio
My Story Rossio Lisbon
My Story Hotel Rossio Lisbon
My Story Rossio Lisbon
My Story Rossio
Hotel My Story Hotel Rossio Lisbon
Lisbon My Story Hotel Rossio Hotel
Hotel My Story Hotel Rossio
Residencia Sul Down Town
My Story Hotel Rossio Hotel
My Story Hotel Rossio Lisbon
My Story Hotel Rossio Hotel Lisbon

My Story Hotel Rossio Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 569 out of 894 reviews
Rating 8 - Good. 274 out of 894 reviews
Rating 6 - Okay. 42 out of 894 reviews
Rating 4 - Poor. 6 out of 894 reviews
Rating 2 - Terrible. 3 out of 894 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mr Paul J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Reception Team !

The My Story Hotel Rossio is a great hotel from a Service and Location perspective in Lisbon. It's centrally located overlooking a square with plenty of dining options nearby. The staff on reception were excellent throughout our stay ! The availability of firmer pillows was a great addition, Double Glazing works well and could not hear the road below the front of the hotel. If I was suggesting anything for improvement it would be placement of USB charging in the rooms as adaptors were needed. Breakfast was great and the choices adequate, I would have liked to see Smoked Salmon as a healthier option instead of Bacon or Ham ! Now the big question, would I go to this hotel again when I return to Lisbon ? YES without a doubt ! Uber from the Airport to the hotel is around 8 euros and takes less than 30 minutes so skip the metro system which takes a little longer.
Stayed 4 nights in Mar 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great location, friendly, comfortable room.
Stayed 4 nights in Mar 2025

6/10 Okay

Grace

Liked: Cleanliness
Stayed 5 nights in Mar 2025

10/10 Excellent

Seungyoo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs, clean room, very convenient area , excellent breakfast with discount price. Only bad thing was bathroom too small. But it is Europe, what should I do! I will come back this hotel again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Adeeba

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and staff were very friendly, welcoming, and helpful
Stayed 3 nights in Feb 2025

10/10 Excellent

Nicole, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel wth lovely staff. The surprise slice of cake for my husbands birthday was an extra special touch!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! Great location, friendly and helpful staff.
Stayed 4 nights in Dec 2024

8/10 Good

Carla, Tavira

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small for two people, and there are no public spaces in the hotel to relax in if you don't want to go out. Good for an overnight stay. Nothing wrong with the hotel, but probably wouldn't stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immediately upon arrival the staff engaged us and spoke about their amenities and made suggestions for dining during our stay. Clean, green aware, and great location
Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the interior design of the room....simple and easy. Alfonso has a good attitude and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Rory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday stay....

We had the most amazing stay to celebrate my birthday. The staff were friendly on check in and then they surprised me with a bottle of prosecco, chocolate cake and balloons to kick start my celebrations. The location is right in the heart of the city. Breakfast was fantastic, lots of choice. The room were comfortable and modern. I will definitely be back..... thanks for making it a birthday to remember .....
Stayed 2 nights in Oct 2024

10/10 Excellent

Cindi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size a little small, less than 1’ clearance on the end of the bed. Great staff!!! Great location!!!
Stayed 5 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness

Comfortable bed in tiny room.

Desk staff were friendly and helpful. Bed was very comfortable and the bathroom was clean and a reasonable size. The room itself was incredibly tiny with no desk or table. Outlets for devices were limited. Storage space was small. With two small suitcases, it was difficult to navigate the room. Excellent location.
Stayed 4 nights in Oct 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities

Great central loation

Great central location.
Stayed 1 night in Sep 2024

8/10 Good

Krista

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Ismail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Decent size rooms for Europe
Stayed 2 nights in Aug 2024

10/10 Excellent

Marci

Liked: Property conditions & facilities
Excellent location
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Lumin, Canton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel at a convenient location with friendly staff and small but cute rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Lumin, Canton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, nice staff members.
Stayed 1 night in Aug 2024

6/10 Okay

Marina

Travelled with partner
Liked: Cleanliness, staff & service
Room was pretty small and barely any place to place our luggage, but overall enjoyed our stay!
Stayed 3 nights in Jun 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab hotel and location

Really enjoyed our stay. The staff were friendly and helpful. The location was excellent. The room was small but sufficient. My husband struggled a bit with the sloping roof
Stayed 5 nights in Aug 2024