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4.6 out of 5

"I have just returned from staying here for 4 nights and found the hotel to be fantastic. It's in a great location, staff are very helpful, the rooms a ... " More

By a verified traveller on Wed 04 Apr 2018

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at My Story Hotel Rossio. During your stay, you're just a quick walk from Rossio Square. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Built in 2015, this 3-star hotel has 46 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and an LED TV in each room.

  • Air-conditioned rooms with LED TVs, minibars and down duvets
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • Guests have great things to say about the location and the helpful staff
  • Steps from Rossio Square and Santa Justa Elevator
  • Airport shuttle service available for a fee

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€51* Per night/room 7 Dec - 8 Dec

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Double Room (Rossio)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

My Story Hotel Rossio ratings based on 17 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for My Story Hotel Rossio

Everyone (9) Couples (3) Friends (1)
5 out of 5

Great hotel!

I have just returned from staying here for 4 nights and found the hotel to be fantastic. It's in a great location, staff are very helpful, the rooms are stylish and kept immaculately clean. I stayed in a single room but it had a double bed and a waterfall shower. I'm surprised it's a 3 star as it is far more like a 4 star. I would recommend staying here without hesitation!

Posted by , from Yorkshire, UK on 4 Apr 2018

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5 out of 5
Die Zimmer sind eher klein, für einen Städtetrip aber mehr als ausreichend.

Posted by on 9 Oct 2019

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5 out of 5
Das Hotel hat eine tolle Lage. Die Zimmer sind sehr schön und sauber. Das Personal freundlich und hilfsbereit.

Posted by , from Bern on 20 Aug 2019

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4 out of 5
Die Unterkunft ist in einer Top Lage, man kommt zu vielen Sehenswürdigkeiten zu Fuss hin.

Posted by on 22 Apr 2019

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4 out of 5
Sehr zentral gelegen, alles zu fuss erreichbar Sehr schöne stadt

Posted by on 19 Nov 2018

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5 out of 5
Todella hyvä sijainti ja erittäin avulias henkilökunta. Huoneeseen kuului myös kännykkä, jonka sai ottaa mukaan ulos, jossa oli ilmainen netti.

Posted by on 24 Aug 2018

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5 out of 5
Top Lage, ideal für Städetrip. Tolles Hotel, zuvorkommendes Personal.

Posted by on 7 May 2018

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5 out of 5
Gut gelegener Standort. Tolles Frühstückbuffet Herzlich und hilfsbereites Pesonal Wurden ohne unser wissen mit einem Gerburtstagkuchen mit wunderhübscher und persönlicher Karte überrascht.

Posted by , from Schweiz on 24 Feb 2018

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5 out of 5

Hotel très accueillent un personnel parfait

Pros: Tout un service très soignée
Cons: La literie trop dur pour mon gout peut être un sur matelas aurait aidé
Location: Hard de rock , toute l'avenue de la Liberté enfin tout Lisbonne à découvrir absolument
très bonne expérience à retourner mais pour une semaine minimun tellement de choses à voir

Posted by , from Annemasse on 13 Jan 2018

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5 out of 5

sehr gutes Stadthotek an zentraler Lage

Pros: Einfach alles
Cons: Bleibt so wie wir es erleben durften
Location: sehr zentral, zu Fuss alles gut erreichbar
4 Tage in einer super Stadt, alles hat bestens geklappt

Posted by , from Arbon, Schweiz on 11 Oct 2017

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and concierge services are also featured at My Story Hotel Rossio. This 3-star Lisbon hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 4 levels
  • Built in 2015
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Lisbon (LIS-Humberto Delgado) (14.2 km / 8.8 mi)
  • Train station: Rossio Station (0.2 km / 0.1 mi)
  • Metro station: Rossio Station (Green) (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

My Story Hotel Rossio offers 46 forms of air-conditioned accommodation with minibars and a safe. Beds feature down comforters. 32-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • LED television
  • Cable channels
  • Down blanket
  • Shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

My Story Hotel Rossio has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitisation practices of Clean & Safe (Portugal) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 for adults and EUR 15 for children (approximately)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • My Story Hotel Rossio Lisbon
  • My Story Hotel Rossio
  • My Story Rossio Lisbon
  • My Story Hotel Rossio Lisbon
  • My Story Rossio Lisbon
  • My Story Rossio
  • Hotel My Story Hotel Rossio Lisbon
  • Lisbon My Story Hotel Rossio Hotel
  • Hotel My Story Hotel Rossio
  • Residencia Sul Down Town
  • My Story Hotel Rossio Hotel
  • My Story Hotel Rossio Lisbon
  • My Story Hotel Rossio Hotel Lisbon

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.