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Pousada Palácio de Queluz – Historic Hotel

4.0 star property
VIP Access

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Photo gallery for Pousada Palácio de Queluz – Historic Hotel

Bar (on property)
Standard Double or Twin Room
Front of property
Front of property
Superior Double or Twin Room

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Largo Palacio Nacional, Queluz, Sintra, 2745191
  • Queluz National Palace
    ‪2 min walk‬
  • Estádio da Luz
    ‪8 min drive‬
  • Belém Tower
    ‪10 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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Experience the warm atmosphere of our lobby, featuring a round table, comfortable sofa, and beautiful artwork.

NH Sintra Centro

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (1003)
The price is €181
for 1 room
includes taxes & fees
9 Aug - 10 Aug
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About this property

Pousada Palácio de Queluz – Historic Hotel

Eco-certified pousada with a 24-hour front desk and a bar
This smoke-free pousada features a bar/lounge, concierge services, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Pousada Palácio de Queluz – Historic Hotel offers 26 accommodations with minibars and safes. LCD televisions come with digital channels.

Bathrooms include shower/tub combinations with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Pousada Palácio de Queluz – Historic Hotel. During your stay, you're just a quick walk from Queluz National Palace. Free WiFi in public areas, free self parking, and a bar are available.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • 13 minutes by car from Avenida da Liberdade and 15 minutes from Rossio Square
As a guest of Pousada Palácio de Queluz – Historic Hotel, you'll find multilingual staff, concierge services, and laundry facilities. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The eco-certified Pousada Palácio de Queluz – Historic Hotel also features dry cleaning/laundry services, room service (during limited hours), and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

This 4-star Sintra pousada is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 1506
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Pousada Queluz Lisboa Dona Maria I
Pousada Queluz Lisboa Dona Maria I Hotel
Pousada Queluz Lisboa Dona Maria I Hotel Sintra
Pousada Queluz Lisboa Dona Maria I Sintra
Pousada Palácio Queluz Historic Hotel Sintra
Pousada Palácio Queluz Historic Hotel
Pousada Palácio Queluz Historic Sintra
Pousada Palácio Queluz Historic Hotel Sintra
Pousada Palácio Queluz Historic Hotel
Pousada Palácio Queluz Historic Sintra
Pousada Palácio Queluz Historic
Pousada (Portugal) Pousada Palácio de Queluz – Historic Hotel
Pousada Palácio de Queluz – Historic Hotel Sintra
Pousada de Queluz / Lisboa Dona Maria I
Palacio Queluz Historic Sintra
Pousada Palácio de Queluz – Historic Hotel Sintra
Pousada Palácio de Queluz – Historic Hotel Pousada (Portugal)

Pousada Palácio de Queluz – Historic Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 158 out of 273 reviews
Rating 8 - Good. 78 out of 273 reviews
Rating 6 - Okay. 26 out of 273 reviews
Rating 4 - Poor. 8 out of 273 reviews
Rating 2 - Terrible. 3 out of 273 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and property. Limited dining
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful hotel with amazing breakfast

The palace was a unique and delightful hotel. We ate dinner at the wine bar across the parking lot which was delicious. The complementary wine was a treat. The breakfast was one of my favorites in all my travels. Super friendly staff. I highly recommend this accommodation.
Stayed 1 night in Apr 2025

10/10 Excellent

Boyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jack Edward, HAMILTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property directly across fro the stunning National Palace. The most incredible helpful staff and an outstanding buffet breakfast. Our room was spacious and clean and free parking was available and very convenient Close to the railway station for easy access into Lisbon and Sintra. There were some restaurants close to the hotel. The town of Queluz it self around the hotel is somewhat run down but does not distract from the wonderful hotel and staff
Stayed 7 nights in Mar 2025

8/10 Good

Achim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palace beauty

The posada is a historic building. The hotel has its age yet is kept well. Beds were good, so was the breakfast. Most recognition goes to the staff who were very nice and helpful in terms e.g. where to eat. Good location also for trips to Cascais, Sintra or Lisbon.
Stayed 3 nights in Mar 2025

10/10 Excellent

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so wonderful and make you feel like family. I hope this never changes. The breakfast buffet was absolutely amazing with such a great choice for everyone. Situated in a convenient part of the city
Stayed 3 nights in Feb 2025

10/10 Excellent

Jaridom, Farmington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located right across from the Queluz palace. Rooms are very nice. Many walkable dining options nearby. Plenty of free parking in front and to the side of the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Ralph

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

ramin

Liked: Staff & service, property conditions & facilities
Very clean and comfortable rooms , not good location to city center but can use taxi ( not expensive) need more electricity outlet amd more lightning in rooms, better change carpets, amazing breakfast
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very nice place for short stay, clean and quiet and perfectly located
Stayed 2 nights in Sep 2024

2/10 Terrible

Mandana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Vicki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very lovely hotel. We only stayed over night but I would definitely book there again!
Stayed 1 night in Jul 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was beautiful and very comfortable. João was so hospitable and friendly when we checked in and also when we left.
Stayed 1 night in Jul 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff. Beautiful area
Stayed 2 nights in May 2024

6/10 Okay

VALDEMAR

Liked: Cleanliness
Old, no restaurant! Not a pousada anymore
Stayed 2 nights in May 2024

10/10 Excellent

Douglas, Burlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and very helpful and the guest room, lobby and breakfast room and food were excellent!
Stayed 3 nights in Apr 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and a lovely property. Very convenient for travel into Lisbon or to Sintra. We thoroughly enjoyed our stay and would highly recommend this property.
Stayed 5 nights in Mar 2024

10/10 Excellent

Detlef

Stayed 2 nights in Mar 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Lacking various amenities, like a pool, spa, restaurant, etc.
Stayed 1 night in Mar 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and friendlty
Stayed 2 nights in Mar 2024

10/10 Excellent

Laurence

Liked: Cleanliness, property conditions & facilities, room comfort

2nd overnight on road trip.

Lovely quiet setting. Very comfortable accommodation with pleasant lounge and good breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Single night stay February 2024

Very clean and comfortable with character and excellent service from staff.
Stayed 1 night in Feb 2024

10/10 Excellent

ABIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service including front desk staff and kitchen/bar staff. Breakfast was fantastic with excellent customer service. Beautiful palace next door. We greatly enjoyed our stay.