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Vila Gale Collection Palacio dos Arcos Hotel

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Photo gallery for Vila Gale Collection Palacio dos Arcos Hotel

A table with a tea set and pastries, overlooking a scenic view with palm trees.
A grand lobby with a high ceiling, ornate columns, and a central chandelier.
A coastal park with palm trees, a small pond, and a view of the sea.
A poolside area with lounge chairs and umbrellas, surrounded by palm trees and a clear sky.
A wine cellar with a wooden table, a wine rack, and a bench.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Largo Conde das Alcacovas, 3, Oeiras, 2770-031
  • Place, Oeiras Parque
    ‪20 min walk‬
  • Place, Marques de Pombal Palace
    ‪5 min drive‬
  • Place, Rossio Square
    ‪19 min drive‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪22 min drive‬

Room options

View all photos for Double or Twin Room, Balcony, Pool View

A balcony with wicker furniture, a glass table, and a view of a pool and hotel building.

Double or Twin Room, Balcony, Pool View

8.6 out of 10
Excellent
(12 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room Single Use, Balcony

A spacious hotel room with a large bed, two bedside tables, a desk, and a view of the city.

Double Room Single Use, Balcony

8.8 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double or Twin Room, Balcony, Sea View

A balcony with a pool, lounge chairs, and a view of the sea and palm trees.

Premium Double or Twin Room, Balcony, Sea View

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double or Twin Room (+1 Child Extra Bed)

A spacious hotel room with a large bed, two bedside tables, a desk, and a view of the city.

Double or Twin Room (+1 Child Extra Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double or Twin Room, Balcony (+1 Extra Bed, 3 Adults)

A spacious hotel room with a large bed, two bedside tables, a desk, and a view of the city.

Double or Twin Room, Balcony (+1 Extra Bed, 3 Adults)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Vila Gale Collection Palacio dos Arcos Hotel

A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a restaurant, 2 bars/lounges, and a fitness center are onsite.
Vila Gale Collection Palacio dos Arcos Hotel offers 76 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

Satsanga has 3 treatment rooms including rooms for couples. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. Children under 16 years old are not allowed in the spa without adult supervision.
Our customers tell us they can't get enough of the helpful staff at Vila Gale Collection Palacio dos Arcos Hotel. During your stay, you'll be within walking distance of Oeiras Parque. Features include free breakfast and free WiFi in public areas, plus 2 bars.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and 2 bars/lounges
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to hydrotherapy, body treatments, or massages at Satsanga
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • 13 minutes by car from Avenida da Liberdade and 15 minutes from Rossio Square
Vila Gale Collection Palacio dos Arcos Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 2228 square feet (207 square meters) and includes conference space. A children's pool, a fitness center, and a sauna are also featured at the luxury Vila Gale Collection Palacio dos Arcos Hotel. Parking is available for a fee.

This 5-star Oeiras hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.
Inevitável - Onsite fine-dining restaurant.
Tertúlia - Onsite lobby lounge. Open daily.
Splash - This bar is located by the pool. Open daily.
Vila Galé Café - This coffee shop serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 12.50 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Inevitável
  • Splash
  • Tertúlia
  • Vila Galé Café

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2,228 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1490
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 45

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 12.50 per day
  • Late check-out fee: EUR 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 4156
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Vila Gale Collection Palacio dos Arcos
Vila Gale Collection Palacio dos Arcos Hotel
Vila Gale Collection Palacio dos Arcos Hotel Oeiras
Vila Gale Collection Palacio dos Arcos Oeiras
Vila Gale Palacio dos Arcos
Vila Gale Collection Palacio dos Arcos Hotel
Vila Gale Collection Palacio dos Arcos Oeiras
Vila Gale Collection Palacio dos Arcos Hotel Oeiras

Vila Gale Collection Palacio dos Arcos Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 369 out of 473 reviews
Rating 8 - Good. 86 out of 473 reviews
Rating 6 - Okay. 13 out of 473 reviews
Rating 4 - Poor. 4 out of 473 reviews
Rating 2 - Terrible. 1 out of 473 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing and in a great location with restaurants nearby. The staff were super friendly and the complimentary breakfast was a great start to the morning.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

luis

Liked: Cleanliness, property conditions & facilities
positive: breakfast, pool and location negative: Sauna is NOT a Sauna. 45ºC is not enough, it should be at least 80ºC. check in: room was ready only at 5 pm and not allowed a late check out. the hotel is good but not a 5 starts.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

tom joel roltsch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the place v to stay in Lisbon. Easy access to beach restaurants and shopping.the hotel is beautiful and staff is friendly and speak English. Nice spa and outdoor pool too.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing historic hotel in good location by the Atlantic.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent place thoroughly recommend it
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Filipa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it stay often staff is fabulous
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel right by the sea
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Very kid friendly
Stayed 9 nights in Aug 2024
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this place. Close walking Distance to the beach, the boardwalk and restaurants!
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! Great for business or just holidays with the family
Stayed 6 nights in Feb 2024
Verified

4/10 Poor

Ron

Disliked: Cleanliness, property conditions & facilities
Hotel is close to the beach but not the most convenient for getting to Lisbon, but of a walk to get to our room which was in the new building and saw few ants running around.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel with very helpful and friendly staff. Close to train station into central Lisbon, three minutes walk.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Patrick M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well kept, and relatively new. Beautiful pool and great breakfast. Best hotel in Oeiras for the money.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property, Friendly and very professional staff! Super comfortable beds and delicious breakfast! Can’t wait to come back! Thank you for everything!
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and character of the main building
Stayed 6 nights in Oct 2023
Verified

10/10 Excellent

Jeronimo

Liked: Staff & service, amenities, property conditions & facilities
I have been staying here for many years whenever I’m in this area of Portugal and it never disappoints. Beautiful setting and very nice service. Absolutely love the breakfast and the views. Highly recommended.
Stayed 2 nights in Jul 2022
Verified

6/10 Okay

natalia

Disliked: Room comfort
.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding in every aspect. Obrigado!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourite hotel.

Great hotel set in its own attractive garden. Convenient location for travel and restaurants. Staff always excellent. Arranged transfer from Lisbon airport for us, 4 adults and a toddler needing a child seat, which was very helpful. In fact, hotel and staff are very welcoming of children. Stayed 5 times now and never disappointed. Going to book our 6th stay later this year.
Stayed 6 nights in Jul 2023
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Stay at Palacio dos Arcos in Aug 24. Excellent Value and facilities including the indoor and outdoor pool and massage. Rooms were clean, large and the balcony view of the sea from our 2nd floor room was great. We took advantage of the Half Board option which provided an excellent dinner in the evening - a special mention for Joao who looked after us exceptionally well. Proximity to the train station, meant easy access along the coast to Cascais, must be said no noise from the train could be heard from the hotel. Look forward to returning again.
Stayed 6 nights in Aug 2024
Verified

8/10 Good

paul

Liked: Cleanliness, staff & service, amenities
Not a 5* more a 4* sunbeds around pool old and uncomfortable, not the ones on the web site, spa pool towels very old and thin, breakfast very good,what makes this hotel is the staff, they are all young which was a surprise but just friendly and professional, as a solo traveler they all had excellent customer service. especially Erica, Joao and John in restaurant.
Stayed 8 nights in Sep 2024
Verified

10/10 Excellent

Lucianne

Liked: Cleanliness, staff & service, property conditions & facilities
I have just returned from an amazing stay at this Hotel. The staff were all very friendly and very helpful. The Hotel is in an area that doesnt have very much around it so you need to travel to other areas for eating out. But this Hotel is in the ideal location for traveling into Lisbon and other tourist locations. It is also perfect for spending a day by the pool. I only had dinner once in the hotel restaurant and it was wonderful the food was amazing.
Stayed 6 nights in Jun 2023
Verified

10/10 Excellent

Filipa

Liked: Cleanliness, staff & service, amenities
This is probably my 5th stay at this property. I've been coming for years. My Mum lives close by. I love the location in the middle of Lisbon and Cascais. What I love about staying at the Palacio dos Arcos is the staff, the pool, the gardens, the serenity I feel. The gardens are usually amazing too and helps me feel grounded. Big shout out to the staff, Liliana, Diago, Thayane, Alekssander, iZilda (sorry might have spelt it wrong) and all the beautiful people who made our experience so amazing.
Stayed 6 nights in Jul 2022