"The online check in was a little confusing. I was texted to complete online check in but when I did and entered all my details at the final ‘click’ it ... " More
24 Mar 2024 by Geny
Dear Sarah,Your feedback is valuable and we regret to hear that your experience did not meet your expectations. Our hotel strives to provide a comfortable stay and it's unfortunate that your room did not fulfill that. While we do offer different room sizes and services to cater to various preferences, we understand the importance of having personal space. Warm regards,Eugenia CravidReception Team
6 Feb 2022 by Daniel
Dear David Thank you so much for taking the time to leave us your feedback, we truly appreciate it. We do apologise if you had some inconveniences with our Online Check in, it does sometime have a few quirks. We are happy to hear you enjoyed your stay regardless. When you are coming back please feel free to contact us and we will be happy to assist in any way we can. Warm regards Daniel M Head Lobby Host
15 Sep 2018 by Guest Relations
Dear Guest, Thank you for your 5 star rating! We hope to see you soon. Regards, Guest Relations
17 Oct 2022 by Micael Araujo
Dear Roland,Thank you for taking the time to give us feedback, we truly appreciate it.Please note we do have different room layouts and locations withing the same room category and we would be more than happy to allocate you a room as per your personal preference in a future stay with us.I would like to apologise for the lack of service received at the entrance to the hotel. We will discuss this with our team to ensure this doesn't happen again.We hope to have the opportunity to welcome you back again soon!Warm Regards,Micael AraujoHead Lobby Host
12 Dec 2019 by Guest Relations
Dear Guest, We are sorry that you didn't enjoy the stay with us. Thank you for your feedback. Kind regards, Guest Relations
25 Oct 2019 by Guest Relations
Dear Guest, Thank you so much for rating us and for your feedback. Kind regards, Guest Relations
15 Oct 2019 by Guest Relations
Dear guest, Thank you for your amazing five stars. We hope to see you back soon!
23 May 2019 by Guest Relations
Dear Guest, Thank you so much for rating us and for your lovely feedback. We hope to see you soon again in our hotel. Kind regards, Guest Relations
22 Jan 2019 by Mik
Dear Guest, Thank you so much for your rating and feedback. We hope to seeing you back soon and make your experience more better. Best Regards, Guest Relations.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 4 meeting rooms, and limo/town car service are available. WiFi is free in public spaces. A 24-hour fitness centre, tour or ticket assistance, and multilingual staff are also featured at Radisson Blu Mercer Street Hotel, London. For a fee, parking is available. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Radisson Blu Mercer Street Hotel, London offers 137 accommodations with laptop-compatible safes and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, designer toiletries and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Monmouth Kitchen – This restaurant specialises in Peruvian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in for prepaid reservations.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
