Hampton by Hilton London City

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Dates

June 2025

July 2025

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
24/7 front desk
Housekeeping

Explore the area

12-20 Osborn Street, London, England, E1 6TE

Tower of London
‪12 min walk‬
Tower Bridge
‪18 min walk‬
London Bridge
‪4 min drive‬
London (LHR-Heathrow)
‪43 min drive‬

Room options

Room, 2 Single Beds

Exceptional

Sleeps 2
2 Twin Beds

Room, 1 Queen Bed with Sofa bed

Wonderful

Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Family Room, 1 Queen Bed

Sleeps 4
1 Queen Bed

Room, 1 Queen Bed, Accessible

Good

Sleeps 2
1 Queen Bed

Room, 1 Queen Bed

Sleeps 4
1 Queen Bed

Room, 1 Queen Bed

Wonderful

Sleeps 2
1 Queen Bed

Room, 1 King Bed

Wonderful

Sleeps 2
1 King Bed

Similar properties

Pet-friendly
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

4 Jul - 5 Jul

About this property

Hampton by Hilton London City

Eco-certified hotel with free breakfast and a 24-hour fitness center

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, dry cleaning, and a 24-hour front desk.

Hampton by Hilton London City offers 129 air-conditioned accommodations with safes and hair dryers. Digital television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The free breakfast at Hampton by Hilton London City gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.

Free on-the-go breakfast served daily
Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Amenities include a front-desk safe, a multilingual staff, and an elevator
Onsite recreation includes a 24-hour gym
Guests have great things to say about the breakfast and the location
Just a 3-minute drive from Tower of London and a few minutes from Tower Bridge

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the eco-certified Hampton by Hilton London City. A complete renovation of Hampton by Hilton London City was completed in May 2023.

This 4-star London hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Onsite venue - restaurant.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Estonian, French, Hindi, Hungarian, Italian, Polish, Romanian, Russian, Thai

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A restaurant
Snack bar/deli

Things to do

24-hour gym

Family friendly

Free cot
In-room refrigerator
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (90 centimetre wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible path to lift

1 building
6 floors
Built in 1997
Fireplace in lobby
Renovated entire property - May 2023
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Free cot
Hypo-allergenic bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

55-inch TV with digital channels

Food and drink

Electric kettle
Refrigerator
Tea bags/instant coffee

Air conditioning
Connecting rooms available
Desk
Desk chair
Heating
Iron/ironing board
Mobile key entry
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests.

We should mention

Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Hotel London

Hampton by Hilton London City Hotel

Hampton by Hilton London City London

Hampton by Hilton London City Hotel London

Hampton by Hilton London City Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

6/10 Okay

Emma

Business traveller

21 Mar 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

The area around the hotel feels very run down and the hotel doors remain locked at all times, access using your room key or the intercom. When I checked in there were 3 members of staff, one was serving another guest and I was asked to wait to speak to the same member of staff rather than being checked in by one of the other 2. After I was waiting a few minutes eventually one of them offered to help me. The breakfast is a free-for-all and located within reception so guests are walking through with bags which feels bizarre. The quality of the food was mediocre, not what I'd expect from a 4* hotel. The room was clean and modern and a good size but overall I wouldn't stay again.

Stayed 1 night in Mar 2025

10/10 Excellent

Molly

17 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing comfortable stay

Amazing stay, the staff were so kind and friendly, and they upgraded my room/left a lovely message and some treats in the room for my partner as it was his birthday celebration!

Stayed 2 nights in Mar 2025

8/10 Good

Ian

13 Mar 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Adam

11 Mar 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Travelled with family

10 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

susan

3 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

8/10 Good

Camilo

Travelled with family

2 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The staff was very nice. But the beds could be better.

Stayed 2 nights in Feb 2025

10/10 Excellent

E

Travelled with partner

1 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay. Right next to brick lane. Easy access to transport. Many different breakfast options. Only negative was the lighting near a mirror for doing make up.

Stayed 3 nights in Feb 2025

10/10 Excellent

Luke

Travelled with family

28 Feb 2025

Liked: Staff & service, property conditions & facilities, room comfort

Excellent Hotel

Stayed here with my wife and 10 year old son. The location is incredible with great access to Brick Lane, Spitalfields, Liverpool St etc. Service was top notch. Everyone we spoke to had a smile on their faces. The team couldn’t do enough to help. Flawless service. The room was small but clean and fresh. Breakfast was a real surprise. The number of options available was amazing. Fresh waffles, cooked breakfast options, fresh fruit etc. We’ll definitely stay here again.

Stayed 2 nights in Feb 2025

10/10 Excellent

Simon

Travelled with family

27 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

25 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel

Pleasant and welcoming staff. Hotel facilities good. Decent breakfast options. Room and public areas spotlessly clean and well decorated.

Stayed 3 nights in Feb 2025

10/10 Excellent

Stacey

24 Feb 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Lucille

Travelled with family

23 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rakesh was so kind to put my ice bags in the freezer overnight each evening, as I needed them to keep ny insulin pens cold during the day. He was so very accommodating as was Rohen. The breakfast was very good and the room so comfortable and clean. I would definitely recommend this hotel to friends and family.

Stayed 5 nights in Feb 2025

10/10 Excellent

Beverley

23 Feb 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller

20 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really enjoyed the gym and a lovely comfortable room.

Stayed 1 night in Feb 2025

10/10 Excellent

Michal

19 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Travelled with partner

17 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel. Service great. Nice buffet breakfast. Close to Algate East tube station.

Stayed 2 nights in Feb 2025

10/10 Excellent

Hannah

14 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Perfect location for the activities we had planned. The hotel was clean and comfortable and we really enjoyed the breakfast, it had a wide range of different items. We would definitely stay here again.

Stayed 1 night in Feb 2025

10/10 Excellent

Joan

Travelled with group

12 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

8/10 Good

Jonathan

9 Feb 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Nusha

7 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

A great experience. We stayed in this hotel for the second time each time at least 3-4 nights. Each time we had a different room type and both were fantastic. We slept great as the beds are very spacious, comfortable, clean and fresh. The rooms are sound-proof, so you can’t hear any noise from any other rooms. The staff were so friendly. Dhaval and Rahul were helpful with all our issues. Very attentive, smiling, welcoming staff. I just wish they had a greater selection of vegetables for breakfast and perhaps some fried eggs (they only have the scrambled eggs option and I think they’re made from egg powder rather than fresh eggs). I also wish they kept the drinks machine all day so guests could re-fill their bottle with water or juice but if you ask, they refill the bottle with water. We also enjoyed teas and coffees that are in the room. The safe is also very handy and easy to use.

Stayed 4 nights in Feb 2025