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Hampton by Hilton London City

4.0 star property

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Photo gallery for Hampton by Hilton London City

Lobby
Room, 1 Queen Bed with Sofa bed | Bathroom shower
Front of property
Fitness facility
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Bar

Explore the area

View in a map
12-20 Osborn Street, London, England, E1 6TE
  • Place, Brick Lane
    ‪2 min walk‬
  • Place, Tower of London
    ‪12 min walk‬
  • Place, Tower Bridge
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪84 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(63 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

A modern hotel room with a large bed, a small table, a sofa, and a desk. There are framed pictures on the wall and a lamp on the side table.

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room with Two Queen Beds

  • Sleeps 4

King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Twin Room

  • Sleeps 2

Queen Room-Accessible

  • Sleeps 2

Queen Room with Sofa Bed

  • Sleeps 3

Family Queen Room

  • Sleeps 4

Superior Queen Room

  • Sleeps 2

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About this property

Hampton by Hilton London City

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, dry cleaning, and a 24-hour front desk.
Hampton by Hilton London City offers 129 air-conditioned accommodations with safes and hair dryers. Digital television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Hampton by Hilton London City gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the location
  • Just a 3-minute drive from Tower of London and a few minutes from Tower Bridge
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hampton by Hilton London City. A complete renovation of Hampton by Hilton London City was completed in May 2023.

This 4-star London hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.
Onsite venue - restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Built in 1997
  • Fireplace in lobby
  • Renovated entire property - May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Hotel London

Hampton by Hilton London City Hotel

Hampton by Hilton London City London

Hampton by Hilton London City Hotel London

Hampton by Hilton London City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1007 reviews
Rating 8 - Good. 294 out of 1007 reviews
Rating 6 - Okay. 77 out of 1007 reviews
Rating 4 - Poor. 21 out of 1007 reviews
Rating 2 - Terrible. 21 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Angela, Jacksonville

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
The room was decent by London standards. The staff was not the best, especially at check-in. The breakfast was super crowded and not the best. The area was kinda dirty outside the hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ronan

Stayed 3 nights in Jan 2026

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities
Lovely clean room, helpful staff, great breakfast.....would recommend
Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Great staff, always friendly and accommodating. Rooms are clean and well appointed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Very well located with friendly staff and a great breakfast to start your exploration day in London.
Stayed 5 nights in Jan 2026

10/10 Excellent

Byron

Stayed 5 nights in Jan 2026

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities
Staff were so nice, free breakfast was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Molly

Stayed 1 night in Jan 2026

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room, common areas and dining area were immediately clean. The staff were numerous, friendly and really helpful. Great breakfast options.
Stayed 4 nights in Jan 2026

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Arrived at the Hotel at 12:20 with a view to dropping our bags off and checking in later, but was pleased to be advised we could check in and at no extra cost. Room was clean and spacious, breakfast had a good selection, although no fried eggs ☹️ and the coffee out of the machine, I used was cold, however, no doubt if I’d bought it to the staff attention I’m sure they’d have sorted it. Also, breakfast was available until 11:00 a.m…would definitely stay there again
Stayed 1 night in Jan 2026

10/10 Excellent

Joanna

Stayed 3 nights in Jan 2026

10/10 Excellent

Tobias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and well kept hotel in convenient location, cean and comfortable room with view of the skyline. Had a very nice stay!
Stayed 6 nights in Jan 2026

8/10 Good

Gillian

Stayed 3 nights in Jan 2026

6/10 Okay

Latiena

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The rooms were very small. I asked for an upgrade and the staff said there wasn’t one available .The refrigerator wasn’t working, I reported it. Maintenance said it was fine to use and my food spilled.
Stayed 6 nights in Dec 2025

2/10 Terrible

Anthony

Travelled with family
Liked: Cleanliness
My sons sofa bed had a split matress so he kept splitting and he ended with his legs in between the slats. The matress on the queens bed was lumpy and squeaky.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kathy, seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean space
Stayed 3 nights in Jan 2026

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, amenities
The staff was friendly the rooms were comfortable and clean and the breakfast provided a very big variety. We would stay again
Stayed 3 nights in Dec 2025

10/10 Excellent

nedim

Stayed 2 nights in Dec 2025

10/10 Excellent

Akram

Stayed 1 night in Dec 2025

10/10 Excellent

HUMPHREY

Stayed 2 nights in Dec 2025

10/10 Excellent

Mr Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spotlesly clean, shower was huge, bed was comfortable, TV was massive. Great choice for the complimentary breakfast. All of the staff members with whom I interacted were a delight. Faultlessly helpful, and cheerful.
Stayed 1 night in Dec 2025

10/10 Excellent

Josh

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staff are friendly and well trained. Quality is good for the breakfast. Air conditioning is very comfortable.
Stayed 3 nights in Dec 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities
Great hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Edward

Stayed 4 nights in Dec 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great room, comfortable stay, plenty of stores and places to eat nearby
Stayed 1 night in Nov 2025

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