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Hampton by Hilton London City

4.0 star property

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Photo gallery for Hampton by Hilton London City

Lobby
Room, 1 Queen Bed with Sofa bed | Bathroom shower
Reception
Fitness facility
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
12-20 Osborn Street, London, England, E1 6TE
  • Place, Brick Lane
    ‪2 min walk‬
  • Place, Tower of London
    ‪12 min walk‬
  • Place, Tower Bridge
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪76 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(61 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(29 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room with Two Queen Beds

  • Sleeps 4

King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Twin Room

  • Sleeps 2

Queen Room-Accessible

  • Sleeps 2

Queen Room with Sofa Bed

  • Sleeps 3

Family Queen Room

  • Sleeps 4

Superior Queen Room

  • Sleeps 2

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About this property

Hampton by Hilton London City

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, dry cleaning, and a 24-hour front desk.
Hampton by Hilton London City offers 129 air-conditioned accommodations with safes and hair dryers. Digital television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Hampton by Hilton London City gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Tower of London and a few minutes from Tower Bridge
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hampton by Hilton London City. A complete renovation of Hampton by Hilton London City was completed in May 2023.

This 4-star London hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.
Onsite venue - restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Built in 1997
  • Fireplace in lobby
  • Renovated entire property - May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Hotel London
Hampton by Hilton London City Hotel
Hampton by Hilton London City London
Hampton by Hilton London City Hotel London

Hampton by Hilton London City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 587 out of 1001 reviews
Rating 8 - Good. 299 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mr Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spotlesly clean, shower was huge, bed was comfortable, TV was massive. Great choice for the complimentary breakfast. All of the staff members with whom I interacted were a delight. Faultlessly helpful, and cheerful.
Stayed 1 night in Dec 2025

10/10 Excellent

Josh

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staff are friendly and well trained. Quality is good for the breakfast. Air conditioning is very comfortable.
Stayed 3 nights in Dec 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities
Great hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Edward

Stayed 4 nights in Dec 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great room, comfortable stay, plenty of stores and places to eat nearby
Stayed 1 night in Nov 2025

10/10 Excellent

Doel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel have a very good location near a train station. Breakfast is good and the staff was courteous with us.
Stayed 3 nights in Nov 2025

10/10 Excellent

Todd

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room and staff
Stayed 8 nights in Nov 2025

6/10 Okay

YOHANDRA

Stayed 4 nights in Sep 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and furnishings and public areas easy on the eye and relaxing Excellent staff though my partner felt was service a bit too deferential Very impressed by Hampton Hilton
Stayed 1 night in Nov 2025

10/10 Excellent

Geoffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities
Hotel was very nice and clean. Prompt service with a minor TV problem
Stayed 1 night in Nov 2025

10/10 Excellent

Katie

Stayed 1 night in Nov 2025

10/10 Excellent

Iris

Travelled with group
Liked: Cleanliness, staff & service, amenities
I really enjoyed my stay at Hampton by Hilton London City. The room was spotless and the bathroom bright and clean. The shower was excellent. I also like the toiletries which were without chemicals. Breakfast was a great buffet and very nice staff. Haris one of the staff was very kind and smiley and offered great service. The only thing I'd add was the TV didn't operate on my 2nd day which was odd and I couldn't get an answer from reception when I called (but it was 10pm when I'd got back). Other than that it was perfect. A very quiet room even though it was close to the lift I didn't hear anything.
Stayed 2 nights in Nov 2025

4/10 Poor

Chris

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, great stay and hotel. Breakfast was quality food but too crowded. Super clean and regular cleaning of rooms.
Stayed 7 nights in Nov 2025

2/10 Terrible

Perry

Stayed 1 night in Nov 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities
The whole experience was great. Lovely clean room, ver friendly, helpful staff. Breakfast although busy , had everything and more you needed. Haris the chap that cleaned n cleared our breakfast table was so nice and friendly. Great stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 2 nights in Nov 2025

10/10 Excellent

Noor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely, very spacious shower. The location is great too and the breakfast was great. Will absolutely come back!
Stayed 3 nights in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded my expectations. Shout out to Haris who is so helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Staff were attentive and helpful. Breakfast was very good. There was lots of fruit but also bacon and sausages, cheese, scrambled eggs, waffles, and salad. It was simple food but there was plenty, it was well presented, and the staff kept things replenished and tables continuously cleared. The scrambled eggs I think were reconstituted which was okay but I thought worth mentioning. The room was very clean and well thought out. Lots of places to hang and put things and stay organized. Our “view” was of an inner outside mechanical area. We appreciated the natural light but could only see other hotel windows. The area is great. Very close to the Aldgate East tube station and many restaurants. Would stay again though would try for a room with a view if staying longer than a night. Overall a very good experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, very helpful and friendly staff. Good location - not too busy but only short walk from tube station to get anywhere.
Stayed 2 nights in Oct 2025

8/10 Good

Ariel, Kanata

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, welcoming staff, practical location, and perfect breakfast.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Oct 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Well serviced and clean room and excellent service from the staff very polite friendly snd always ready to help.
Stayed 5 nights in Oct 2025

8/10 Good

Larkland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

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