Hampton by Hilton London City

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Where to?

Dates

May 2025

June 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
24/7 front desk
Housekeeping

Explore the area

12-20 Osborn Street, London, England, E1 6TE

Tower Bridge
‪18 min walk‬
Tower of London
‪19 min walk‬
London Bridge
‪5 min drive‬
London (LHR-Heathrow)
‪59 min drive‬

Room options

Room, 2 Single Beds

Sleeps 2
2 Twin Beds

Room, 1 Queen Bed with Sofa bed

Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

Sleeps 4
1 Queen Bed

Room, 1 Queen Bed, Accessible

Sleeps 2
1 Queen Bed

Room, 1 Queen Bed

Sleeps 4
1 Queen Bed

Room, 1 Queen Bed

Sleeps 2
1 Queen Bed

Room, 1 King Bed

Sleeps 2
1 King Bed

Similar properties

Pet-friendly
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

19 May - 20 May

About this property

Eco-certified hotel with free breakfast and a 24-hour fitness center

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, dry cleaning, and a 24-hour front desk.

Hampton by Hilton London City offers 129 air-conditioned accommodations with safes and hair dryers. Digital television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The free breakfast at Hampton by Hilton London City gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.

Free on-the-go breakfast served daily
Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Amenities include a front-desk safe, a multilingual staff, and an elevator
Onsite recreation includes a 24-hour gym
Guests have great things to say about the clean accommodations and the helpful staff
Just a 3-minute drive from Tower of London and a few minutes from Tower Bridge

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the eco-certified Hampton by Hilton London City. A complete renovation of Hampton by Hilton London City was completed in May 2023.

This 4-star London hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Onsite venue - restaurant.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Estonian, French, Hindi, Hungarian, Italian, Polish, Romanian, Russian, Thai

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A restaurant
Snack bar/deli

Things to do

24-hour gym

Family friendly

Free cot
In-room refrigerator
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (90 centimetre wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible path to lift

Room amenities

Bedroom

Bedsheets provided
Free cot
Hypo-allergenic bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

55-inch TV with digital channels

Food and drink

Electric kettle
Refrigerator
Tea bags/instant coffee

Air conditioning
Connecting rooms available
Desk
Desk chair
Heating
Iron/ironing board
Mobile key entry
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests.

We should mention

Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Hotel London

Hampton by Hilton London City Hotel

Hampton by Hilton London City London

Hampton by Hilton London City Hotel London

Hampton by Hilton London City Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Riad

Travelled with family

3 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location. The clinilenes is perfect. The staff are very kind.

Stayed 3 nights in Jan 2025

8/10 Good

Rachel

3 Feb 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Business traveller

31 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

6/10 Okay

Tish

29 Jan 2025

Liked: Property conditions & facilities, room comfort

breakfast was cold both days and we arrived for at

Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

28 Jan 2025

Stayed 1 night in Jan 2025

6/10 Okay

Mohammed

Business traveller

26 Jan 2025

Disliked: Staff & service

Ok hotel

This is an ok hotel. The reception seems very busy and confused but lots of staff on hand.

Stayed 2 nights in Jan 2025

10/10 Excellent

Craig

22 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

18 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

There were hardly any tv channels that worked . Breakfast was a good selection but the hot food was not very hot.

Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

18 Jan 2025

Stayed 1 night in Nov 2024

10/10 Excellent

SASIPRAPHA

17 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It’s great!

Stayed 1 night in Jan 2025

10/10 Excellent

DF

14 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jan 2025

10/10 Excellent

Nayla

13 Jan 2025

Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

13 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Travelled with family

5 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was great. The area that the hotel is in is terrible.

Stayed 2 nights in Jan 2025

10/10 Excellent

Bismah

30 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

10/10 Excellent

Brogan

30 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

10/10 Excellent

Krishan

25 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

That’s hotel is very nice & clean also service is supper like morning breakfast . I m enjoy my trip with family in nine nights & thanks al staff

Stayed 9 nights in Dec 2024

8/10 Good

ABDUL

23 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 1 night in Dec 2024

6/10 Okay

Eve

Travelled with family

20 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel, staff need to be more friendly

Hotel was nice and good location Great for a stay in London and better than choosing a budget hotel. Unfortunately the customer service let it down and the staff did not make us feel welcome of have a friendly manner

Stayed 1 night in Dec 2024

8/10 Good

Fatima

20 Dec 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

Glenn

19 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent facilities; room and bar/reception area. Great breakfast.

Stayed 1 night in Dec 2024

10/10 Excellent

Nayla

18 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Dec 2024

10/10 Excellent

NIGEL, Newtownards

17 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice clean,modern,comfortable hotel. Staff friendly and helpful, Breakfast was tasty with good variety of hot and cold quality products. Hotel great location, right beside Aldgate East underground station, yet very quiet.

Stayed 4 nights in Dec 2024

10/10 Excellent

David

Travelled with partner

16 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My wife and I stayed here for one night on Saturday 14th December. From check-in to check-out, we loved everything about this quality hotel. The security is excellent, the staff are very helpful and everywhere is very clean. Most importantly though for us, our room was everything we could have wished for. Extremely clean and facilities which included: kettle with tea and coffee etc, hairdryer, iron, safe. The bathroom was perfect and spotlessly clean also.It had a superb rainfall shower along with an extra handheld showerhead should you choose to use it instead/as well. To top it all off, our large king-size bed was super comfortable with the best pillows. The hotel now includes a complimentary breakfast, which is your typical buffet affair. We both enjoyed this very much on the Sunday morning before we checked out. We highly recommend this hotel and would definitely stay here again should we need to stay in London. A well deserved 5***** award from us 🤗

Stayed 1 night in Dec 2024