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Hotel Gran Versalles

4.0 star property

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Photo gallery for Hotel Gran Versalles

Front of property
Reception
Lobby sitting area
Lobby lounge
Daily buffet breakfast (EUR 13.95 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Covarrubias 4, Madrid, Madrid, 28010
  • Gran Via
    ‪15 min walk‬
  • Puerta del Sol
    ‪19 min walk‬
  • Plaza Mayor
    ‪4 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

View all photos for Double Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(51 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.6 out of 10
Excellent
(33 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Large Twin Beds

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About this property

Hotel Gran Versalles

Hotel with a restaurant, a short walk to Paseo de la Castellana
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space.
Hotel Gran Versalles offers 137 accommodations with minibars and laptop-compatible safes. Smart televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Gran Versalles. During your stay, you're just a quick walk from Paseo de la Castellana. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 15-minute walk of Gran Via and Paseo de la Castellana
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Gran Versalles. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Hotel Gran Versalles has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 13.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 22

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.95 per person
  • Self parking fee: EUR 30 per day
  • Late check-out fee: EUR 22 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to children for items such as extra bedding and meals.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Gran Hotel Versalles
Gran Versalles
Gran Versalles Hotel
Gran Versalles Madrid
Hotel Gran Versalles
Hotel Gran Versalles Madrid
Hotel Gran Versalles Hotel
Hotel Gran Versalles Madrid
Hotel Gran Versalles Hotel Madrid

Hotel Gran Versalles Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1005 reviews
Rating 8 - Good. 312 out of 1005 reviews
Rating 6 - Okay. 78 out of 1005 reviews
Rating 4 - Poor. 31 out of 1005 reviews
Rating 2 - Terrible. 21 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JR

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location, super close to the metro station and was able to walk to restaurants, shopping centers, and the Gran Via. Hotel room was nice and clean as well with super friendly and accommodating staff, was able to help out with any problems or questions we had no problem. Highly recommend.
Stayed 3 nights in Jun 2025

10/10 Excellent

Bayron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Una excelente opción, lujo y comodidad a un precio muy accesible. Los desayunos valen mucho la pena adquirirlos ya que te llenan y puedes caminar toda la mañana sin problema! De los mejores.
Stayed 6 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Outstanding Stay at Hotel Gran Versalles! We had a fantastic experience at Hotel Gran Versalles in Madrid. From the moment we arrived, the staff went above and beyond to make our stay comfortable and memorable. We had initially requested a higher floor room, and to our surprise and delight, they upgraded us to a VIP room on the 8th floor—what a wonderful gesture! The VIP room was spacious, impeccably clean, and offered great views of the city. The bed was extremely comfortable, and the amenities provided exceeded expectations. The location is also ideal—quiet, yet close to everything, including metro access and charming local cafes. Customer service here is truly exceptional. Everyone at the front desk was professional, friendly, and attentive to every detail. This level of care made us feel truly valued as guests. We will definitely return to Gran Versalles the next time we’re in Madrid. Highly recommended!
Stayed 4 nights in Jun 2025

10/10 Excellent

Maurizio

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 3 nights in May 2025

6/10 Okay

Ricardo

Travelled with family
Liked: Cleanliness, amenities
Estaba en remodelación
Stayed 3 nights in May 2025

8/10 Good

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The room was a good size. The bed was comfortable. The AC wasn’t very strong so it was warm, the AC was also loud. There wasn’t hand soap in the bathroom and the body soap came out of the dispenser in tiny amounts so you needed to keep pumping it, which isn’t really Four Star experience. I asked for a wake up call and a taxi because I had a very early flight. The taxi was arranged but I didn’t get a wake up call.
Stayed 1 night in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service really recommend
Stayed 2 nights in May 2025

10/10 Excellent

Milton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I've stayed at the Gran Versalles some ten times by now. Every time the same high level of excelent service and courtesy. I highly recommend this hotel!
Stayed 7 nights in May 2025

6/10 Okay

Danny

Liked: Cleanliness, property conditions & facilities
Despite the staff speaking limted English and the terrible room service, the hotel was okay for the money.
Stayed 5 nights in Apr 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My overall experience was excellente, except that I found some of the restaurant staff somewhat reluctant to serve us in a different area of the hotel due to my companion's incapacity to go down the stairs where the breakfast buffet was served.
Stayed 4 nights in May 2025

8/10 Good

Van

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything OK!
Stayed 5 nights in Apr 2025

10/10 Excellent

Suyen, Simpsonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk agent Camilo, and the blonde lady that she always work in the morning, sorry I forgot her name and the two young guys in the afternoon are very helpful, friendly, excellent workers. The breakfast attendees, Maria and Yusnavis at restaurant, and all the housekeepers team are awesome. The entire team does a really good job every day specially when the entire country was out of power. I don’t have enough words to describe how much appreciated we’re from all of you. Gran Versalles Hotel is my new home in Madrid.
Stayed 5 nights in Apr 2025

10/10 Excellent

Douglas, St Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can tell the quality of staff when they are faced with an unexpected challenge. During the blackout on April 28th, the staff went above and beyond to ensure their guests were safe and cared for. Staff kept guests informed of the situation, placed lighting in stairs and lobby, kept the restaurant open to feed guests, and escorted guests to their rooms when needed. We selected this hotel due to it’s proximity to the Rock and Roll Marathon start and finish lines and were not disappointed. Staff is highly professional and caring. Madrid is very walkable, but if you need the metro, a station is less than a 5 minute walk. Restaurant is excellent. Room was large enough for our one week stay. Cleaned daily by the very attentive maid service. Their actions during the blackout ensured a safe and quality stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Douglas, St Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can tell the quality of staff when they are faced with an unexpected challenge. During the blackout on April 28th, the staff went above and beyond to ensure their guests were safe and cared for. Staff kept guests informed of the situation, placed lighting in stairs and lobby, kept the restaurant open to feed guests, and escorted guests to their rooms when needed. We selected this hotel due to it’s proximity to the Rock and Roll Marathon start and finish lines and were not disappointed. Staff is highly professional and caring. Madrid is very walkable, but if you need the metro, a station is less than a 5 minute walk. Restaurant is excellent. Room was large enough for our one week stay. Cleaned daily by the very attentive maid service. Their actions during the blackout ensured a safe and quality stay.
Stayed 7 nights in Apr 2025

10/10 Excellent

fredy

Stayed 4 nights in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 6 nights in Apr 2025

10/10 Excellent

Nelman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast buffet. Great location with plenty of options to dine and shop nearby. Close to the subway station and within walking distance of the main Madrid attractions, but not in the middle of the super touristy and super busy areas of the city.
Stayed 6 nights in Apr 2025

10/10 Excellent

Liliana, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 4 nights in Mar 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay, very quiet, clean room, fully functioning amenities, very comfortable bed , highly recommend to get a hotel away from touristy area and still easily get where you want to go.
Stayed 3 nights in Apr 2025

8/10 Good

Shellye Dawn, Columbia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the comfort of the bed. I did not like the rain shower head. It did not fall straight down. It instead squirted in different directions.
Stayed 7 nights in Mar 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A*****
Stayed 8 nights in Mar 2025

10/10 Excellent

Roberto Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Conner

Stayed 2 nights in Mar 2025

8/10 Good

Muhammad

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Pleasant stay but Only 1 complaint

Overall good stay. All the things are better except there is no electric kettle and tea/ coffee facility in the room which was abit annoying for me as this is a basic provision for any hotel. I liked that Hotel provided umbrella every time I needed to go outdoor as the weather was rainy and stormy.
Stayed 3 nights in Mar 2025