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Hotel Gran Versalles

4.0 star property

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Photo gallery for Hotel Gran Versalles

Front of property
Lobby sitting area
Reception
Superior Double Room
Coffee shop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Covarrubias 4, Madrid, Madrid, 28010
  • Place, Plaza de España - Princesa
    ‪11 min walk‬
  • Place, Gran Via
    ‪13 min walk‬
  • Place, Puerta del Sol
    ‪19 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.8 out of 10
Excellent
(37 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Double Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(62 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

9.4 out of 10
Exceptional
(8 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Gran Versalles

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space.
Hotel Gran Versalles offers 137 accommodations with minibars and laptop-compatible safes. Smart televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Gran Versalles. During your stay, you're just a quick walk from Paseo de la Castellana. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the proximity to public transportation and the helpful staff
  • 15 minutes by foot from Gran Via and a 4-minute drive from Prado Museum
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Gran Versalles. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Hotel Gran Versalles has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 30 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 22

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14.95 per person
  • Self parking fee: EUR 30 per day
  • Late check-out fee: EUR 22 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to children for items such as extra bedding and meals.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Gran Hotel Versalles
Gran Versalles
Gran Versalles Hotel
Gran Versalles Madrid
Hotel Gran Versalles
Hotel Gran Versalles Madrid
Hotel Gran Versalles Hotel
Hotel Gran Versalles Madrid
Hotel Gran Versalles Hotel Madrid

Hotel Gran Versalles Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 1001 reviews
Rating 8 - Good. 299 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Lamar

Liked: Staff & service, amenities
The location of this hotel beside the Metro and nearby Barcelo Market offer easy transportation and a lot of good food options. The breakfast buffet was really nice and had a lot of options. Its a decent 4-star hotel for the price. Something at this hotel really triggered my allergies. I'm not sure what it was but they cleared up when I was out for the whole day, and right after I checked out. For that reason alone, I wouldn't stay here again.
Stayed 5 nights in Nov 2025

10/10 Excellent

Felipe

Stayed 6 nights in Nov 2025

10/10 Excellent

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 4 nights in Nov 2025

6/10 Okay

Darrell

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Room was clean. Staff were friendly. Hotel bar was ok. There was a lovely little local (non tourist) bar 5 minute walk from the hotel (bar Mual).
Stayed 3 nights in Nov 2025

8/10 Good

Bharat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Both Rooms were clean. Despite being compact for American standards. it was well planned and utilitarian. Staff were friendly and helpful. Location is convenient and good with a small restaurant with goodbreakfast on premises and a well-known restaurant diagonally across. There's a small Convenience store open very late (around midnight).
Stayed 3 nights in Jul 2025

6/10 Okay

JOSEPH

Stayed 3 nights in Nov 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning staff was exceptional. Had gluten free options which was nice. Magnetic cards to Open hotel room failed 2/3 times. This was pretty annoying.
Stayed 7 nights in Oct 2025

8/10 Good

Vanessa

Stayed 5 nights in Oct 2025

10/10 Excellent

Jesus

Liked: Staff & service, amenities, property conditions & facilities
I oftentimes stay at the Gran Versalles when in Madrid. The location is centric; the hotel is very nice and the staff is simply great
Stayed 3 nights in Oct 2025

8/10 Good

NATALIA

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
C
Stayed 1 night in Oct 2025

10/10 Excellent

enrique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y el desayuno muy muy variado
Stayed 9 nights in Oct 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

2/10 Terrible

Ricky

Disliked: Property conditions & facilities
There is no kettle inside the room and no water fountain, the hotel want you to buy their overpriced bottled water
Stayed 2 nights in Sep 2025

10/10 Excellent

Garrett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great location! Hotel was very comfortable and clean.
Stayed 5 nights in Sep 2025

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location, on a quiet street but really close to everywhere super centrally located between trendy Chueca and Posh Salamancaby foot!
Stayed 3 nights in Sep 2025

6/10 Okay

Emily

Stayed 5 nights in Sep 2025

8/10 Good

Sergio

Travelled with partner
Liked: Cleanliness, staff & service
Location is very good. Nice area
Stayed 1 night in Sep 2025

10/10 Excellent

Mahmoud

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and close to metro and close to city centre
Stayed 4 nights in Sep 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, comfortable and well maintained. Friendly, helpful and efficient staff. Close to metro. Area is safe with sufficient places to eat within walking distance.
Stayed 6 nights in Aug 2025

10/10 Excellent

Rossmery

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this hotel. Nice rooms, clean and convenient.
Stayed 4 nights in Aug 2025

10/10 Excellent

anna marie

Liked: Cleanliness
Clean . Front desk was helpful . They had our breakfast ready to go for our early morning flight and had arranged a taxi for us
Stayed 1 night in Aug 2025

10/10 Excellent

Basheer, Virginia Beach

Stayed 1 night in Aug 2025

4/10 Poor

Polina

Travelled with family
Liked: Cleanliness, amenities
It was the worst experience I had in quite a few years, service was poor, room was ok, but didn't have any coffee/tea, room keys didn't work every other day,
Stayed 6 nights in Aug 2025

2/10 Terrible

Geraldine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend staying here. The staff member who checked me in was dismissive and unhelpful. When I asked about parking, he repeatedly spoke over me and gave unclear answers instead of simply addressing my question. I also asked if the key card needed to stay in the slot for the power/AC to work. He insisted it did not, but when I got to the room, it clearly did. When I requested an extra key, he told me I could get it later instead of providing it right away, which felt unnecessarily difficult. The bathroom was not properly cleaned, which was disappointing. Most concerning, I left a watch in the room and called immediately after checking out. I was told it could not be found, but I am certain I left it there. This left me with a very negative impression. Overall, my experience was frustrating and I would suggest choosing another hotel.
Stayed 1 night in Aug 2025