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Melia Avenida América

4.0 star property

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Photo gallery for Melia Avenida América

Terrace/patio
The Level Premium Room (2+1) | Bathroom
Exterior
Terrace/patio
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Calle Juan Ignacio Luca de Tena, 36, Madrid, Madrid, 28027
  • Place, La Quinta de los Molinos Park
    ‪1 min walk‬
  • Place, Calle de Alcalá
    ‪8 min walk‬
  • Place, IFEMA
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪7 min drive‬

Room options

View all photos for Melia Twin Room

Premium bedding, down duvets, minibar, in-room safe

Melia Twin Room

9.2 out of 10
Wonderful
(27 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Premium bedding, down duvets, minibar, in-room safe

Family Room

10.0 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 2 Single Beds

View all photos for Premium Room

Premium bedding, down duvets, minibar, in-room safe

Premium Room

9.8 out of 10
Exceptional
(11 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for The Level Melia Room

Premium bedding, down duvets, minibar, in-room safe

The Level Melia Room

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for The Level, Suite

Premium bedding, down duvets, minibar, in-room safe

The Level, Suite

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite (The Level 2+1)

Premium bedding, down duvets, minibar, in-room safe

Suite (The Level 2+1)

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for The Level Premium Room

Premium bedding, down duvets, minibar, in-room safe

The Level Premium Room

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for The Level Premium Room (2+1)

Premium bedding, down duvets, minibar, in-room safe

The Level Premium Room (2+1)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Room (2+1)

Premium bedding, down duvets, minibar, in-room safe

Premium Room (2+1)

9.4 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (2+1)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 Queen Bed (2+1)

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

Melia Queen Room

  • Sleeps 2

Premium Room

  • Sleeps 3

View all photos for Family Room

Bathroom

Family Room

  • Sleeps 4

Premium Queen Room

  • Sleeps 3

The Level Premium Room

  • Sleeps 3

Suite

  • Sleeps 2

Suite (the Level 2+1)

  • Sleeps 2

View all photos for Melia Queen Bed

Premium bedding, down duvets, minibar, in-room safe

Melia Queen Bed

8.8 out of 10
Excellent
(32 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Melia Avenida América

Hotel connected to the convention center in Madrid with 2 restaurants
Along with 2 restaurants, this hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Melia Avenida América offers 308 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Melia Avenida América's proximity to the airport. During your stay, you'll be connected to the convention center, and within walking distance of IFEMA. Enjoy features like free WiFi in public areas and a free roundtrip airport shuttle, plus 2 restaurants.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 8 minutes by car from Bernabéu Stadium and 9 minutes from El Retiro Park
  • Free airport shuttle service
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 35 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 53820 square feet (5000 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Melia Avenida América. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Onsite venue - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Escorial Breakfast room - This buffet restaurant serves breakfast only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 11:30 PM at scheduled times and on request
  • Parking on site (EUR 25 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Escorial Breakfast room

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Art supplies
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 35 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (53,820 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1994
  • Communal living room
  • Eco-friendly cleaning products used
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Self parking fee: EUR 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Melia Avenida América offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Avenida América
Meliá Avenida América
Meliá Avenida América Hotel
Melia Avenida America Hotel Madrid
Meliá Avenida América Hotel Madrid
Meliá Avenida América Madrid
Melia Hotel Avenida America
Meliá Avenida América
Melia Avenida América Hotel
Melia Avenida América Madrid
Melia Avenida América Hotel Madrid

Melia Avenida América Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1005 reviews
Rating 8 - Good. 184 out of 1005 reviews
Rating 6 - Okay. 77 out of 1005 reviews
Rating 4 - Poor. 19 out of 1005 reviews
Rating 2 - Terrible. 13 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Amanda

The room was spotless, the staff courteous, the amenities top tier.
Stayed 1 night in Oct 2025

10/10 Excellent

Holly, Mooresville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Staff, accommodations and food exceeded my expectations.
Stayed 2 nights in Nov 2025

6/10 Okay

Gibran

Liked: Cleanliness, amenities
I know it's a courtesy to offer a free shuttle but it took a long time for the shuttle to pick up all the people waiting for it at the airport. The staff also does not tell you to sign up for a time slot in getting the shuttle back to the airport, which came as a surprise to me when I was ready to go to the airport on the last day but had to catch an Uber instead. I saw the shuttle for a different Melia location 2-3 times before the shuttle for Melia Avenida America showed up. The staff at the hotel were extremely nice and professional. The hotel seems modern and nice. However, the 2 rooms I was initially assigned to did not have normal windows. Rather, the windows were up high near the ceiling, not allowing guests to see out the window. It took 2 room changes before I was assigned to a room with a normal window that I could open the curtains and see out of. Once I was in the final room, I was happy. However, the bathroom floor squeaked in spots, and the toilet bowl was not fully fastened to the floor. Aside from that, the room was lovely. Breakfast is not available until 7:00 a.m. so if you have an early tour planned, you may have to skip breakfast, which I was told cost 16 euros. You can't even buy water before the breakfast room is open. This location is a 30-45 minute bus ride from city center. You can catch the bus across the street from the hotel. The Metro is not conveniently located near the hotel. I would stay near city center next time.
Stayed 2 nights in Oct 2025

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff friendly and helpful. The shuttle bus was brilliant
Stayed 3 nights in Oct 2025

10/10 Excellent

Iván

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, impresive restaurant staff
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very nice bar/restaurant. Convenient location.
Stayed 1 night in Nov 2025

10/10 Excellent

Cristino Manuel

Stayed 2 nights in Oct 2025

10/10 Excellent

Andres

Stayed 1 night in Oct 2025

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Hotel airport shuttle was so helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Hunter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and breakfast was delicious!
Stayed 1 night in Oct 2025

10/10 Excellent

Henrique

Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, will be back
Stayed 3 nights in Oct 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Iván

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option for staying mMadrijjustvoutside
Stayed 2 nights in Oct 2025

10/10 Excellent

Mauricio

Stayed 1 night in Oct 2025

2/10 Terrible

Francisco, DORAL

Stayed 2 nights in Sep 2025

6/10 Okay

Bobbe, Cypress

Travelled with partner
Liked: Cleanliness, staff & service
Great location for just an overnight stay since it has a close proximity to the airport. Appreciated that they offer free shuttles as well. Although they have smart TVs, they restricted access to the smart features making viewing options limited.
Stayed 1 night in Oct 2025

6/10 Okay

Isaac Lazaro

Liked: Cleanliness, staff & service
Pedimos una habitación silenciosa y nos dieron al lado del elevador, el ruido externo está muy bien aislado, pero el interno cero todo se oye sus puertas no sellan absolutamente nada. Los cuartos son cómodos, las camas también. Lograr que te recojan en el aeropuerto sin un teléfono disponible es imposible, no tienen Whatsapp y en la aplicación de mensajes de hotels.com no contestaron.
Stayed 1 night in Oct 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a night and was super comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Anton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with amazing service close to the airport with free transfer
Stayed 1 night in Oct 2025

10/10 Excellent

Viswanathan C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good airport shuttle service
Stayed 1 night in Oct 2025

8/10 Good

Adeebur, Burr Ridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have experienced comfortable and pleasant stays at the Melia Hotels in Spain, and this hotel was no exception. Rooms are clean and spacious (for European hotels), the bathroom was roomy, bed linen and towels were classic and comfortable, no noise issues, and there was even a Nespresso machine in the room! Breakfast was excellent - not only was there a lot of variety, but food was very fresh and there were a lot of fresh, healthy options. Wanted to give 4 1/2 stars instead of 4 (no option to do that) mainly because some reception staff were a little dismissive or curt; and requested an extra towel and was categorically told it would not be possible. Seemed odd that a simple request like this was denied. First time this has happened. Hotel is a little dated but looks like there have been some updates made in certain parts, and it was clean. Some nice stores and restaurants are easily accessible by car, taxi, or ride share. Hotel has an airport shuttle that was on time and very accessible.
Stayed 1 night in Oct 2025

10/10 Excellent

Victor, Los Angeles

Stayed 1 night in Oct 2025

10/10 Excellent

Magaly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Oct 2025

4/10 Poor

Robert

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The bathroom set up in the room is terrible. Staff overbooked the shuttle bus to the airport and had to take a taxi very disappointed
Stayed 2 nights in Sep 2025