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Best Western Plus Universal Inn

2.5 star property

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Photo gallery for Best Western Plus Universal Inn

Exterior
Free daily full breakfast
Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
5618 Vineland Rd, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪5 min walk‬
  • Place, Orlando International Premium Outlets
    ‪14 min walk‬
  • Place, Universal Studios Florida
    ‪16 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪17 min drive‬

Room options

View all photos for Accessible King Room

Bathroom

Accessible King Room

  • Sleeps 2

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(53 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite-2 Queen Beds, Non-Smoking, Family Room, Sofabed, Microwave and Refrigerator, Wi-Fi

  • Sleeps 6

Two Queen Room

  • Sleeps 4

View all photos for King Room

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

King Room

  • Sleeps 2

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About this property

Best Western Plus Universal Inn

Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free theme park shuttle. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western Plus Universal Inn offers 70 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch plasma televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The free breakfast at Best Western Plus Universal Inn gets good marks from our customers. During your stay, you'll be within walking distance of Universal Orlando Resort. Features include free WiFi in public areas, free self parking, and a free theme park shuttle.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • 11 minutes by foot from Universal Orlando Resort and a 3-minute drive from Orlando International Premium Outlets
  • Free theme park shuttle service
Best Western Plus Universal Inn offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Best Western Plus Universal Inn. Self parking is free.

This Orlando hotel is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free theme park shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.65 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.65 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Plus Universal
Best Western Plus Universal Inn
Best Western Universal
Best Western Universal Inn
Best Western Universal Plus
Universal Best Western
Universal Inn
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Hotel Orlando
Best Western Universal Hotel
Best Western Plus Universal Orlando
Orlando Best Western
Best Western Orlando
Best Plus Universal Orlando
Best Western Plus Universal Inn Hotel
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Inn Hotel Orlando

Best Western Plus Universal Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 483 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 140 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Winifred

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
When we checked in the man at the desk was so nice and helpful. The room was spotless. And the body soap and shampoo on the wall smells great 😁
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 4 nights in Nov 2025

10/10 Excellent

Luis

Stayed 3 nights in Dec 2025

8/10 Good

Juan

Stayed 3 nights in Dec 2025

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities
Staff were great and enjoyed are stay very much.
Stayed 5 nights in Dec 2025

8/10 Good

Kevin

Stayed 1 night in Dec 2025

6/10 Okay

Alperen

Stayed 3 nights in Sep 2025

10/10 Excellent

robert, Riviera Beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and front was nice.
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Exactly what we expected. No problems.
Stayed 4 nights in Oct 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing
Stayed 3 nights in Nov 2025

10/10 Excellent

Gisselle

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 3 nights in Nov 2025

2/10 Terrible

jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Upon arrival I was surprised the property was in a huge parking lot but I got over it because of how close it is to Universal Studios and City Walk. Walking distance. There is also a delicious Japanese steakhouse and conveniences such as Walgreens nearby. The front desk house was incredibly rude and dismissive not once did he smile or attempt to be welcoming. Kids were running all around the lobby wrestling and fighting and running up and down the halls early in the morning. The bathtub was dirty. I had to clean it myself before I even got in and so was the bathroom sink. The mini fridge had a stale old smell to it. I didn't even bother looking at the breakfast since the place wasn't as clean as I would expect I didn't want to eat food there. Check out was just as rude and awkward as check in. The security deposit was just supposed to be a temporary hold but my card was charged let's see if I get my $100 back the way they say I wouldn't recommend this place there are dozens of others near the theme parks. However the bed was comfortable and so are the pillows
Stayed 3 nights in Nov 2025

8/10 Good

Joseph, San Diego

Stayed 2 nights in Nov 2025

8/10 Good

Dipan

Liked: Cleanliness, property conditions & facilities
everything about hotel was good , i just wished they had better shuttle service timing just one fixed timing does not help
Stayed 3 nights in Nov 2025

10/10 Excellent

Marcel

Stayed 1 night in Nov 2025

8/10 Good

Ian

Stayed 3 nights in Nov 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was ok. I wish there was variety of meat served instead of the same sausage each day.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rach

Stayed 1 night in Nov 2025

6/10 Okay

Janetsy

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2025

8/10 Good

Anirban

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Staff were helpful
Stayed 4 nights in Nov 2025

10/10 Excellent

Christina, philadelphia

Liked: Cleanliness
10/10 friendly and efficient staff. Also who doesn’t love a quick free breakfast before heading over to the parks. Will be staying again.
Stayed 1 night in Nov 2025

10/10 Excellent

michael

Stayed 3 nights in Oct 2025

4/10 Poor

Mackenzie

Stayed 2 nights in Nov 2025

8/10 Good

Sadeta

Stayed 3 nights in Oct 2025

8/10 Good

eric

Stayed 3 nights in Aug 2025

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