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Best Western Plus Universal Inn

2.5 star property

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Photo gallery for Best Western Plus Universal Inn

Exterior
Free daily full breakfast
Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace
Lobby
Free daily full breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
5618 Vineland Rd, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪5 min walk‬
  • Place, Orlando International Premium Outlets
    ‪17 min walk‬
  • Place, Universal Studios Florida
    ‪19 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪17 min drive‬

Room options

View all photos for Accessible King Room

A bathroom with a sink, toilet, and shower.

Accessible King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(66 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite-2 Queen Beds, Non-Smoking, Family Room, Sofabed, Microwave and Refrigerator, Wi-Fi

  • Sleeps 6
  • Free Wi-Fi

Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

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  • Breakfast included
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  • Parking included
4.1 out of 5, Very good, 2,057 reviews
The price is €82
includes taxes & fees
14 Jun - 15 Jun
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About this property

Best Western Plus Universal Inn

Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free theme park shuttle. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western Plus Universal Inn offers 70 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch plasma televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The free breakfast at Best Western Plus Universal Inn gets good marks from our customers. During your stay, you'll be within walking distance of Universal Orlando Resort. Features include free WiFi in public areas, free self parking, and a free theme park shuttle.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • 11 minutes by foot from Universal Orlando Resort and a 3-minute drive from Orlando International Premium Outlets
  • Free theme park shuttle service
Best Western Plus Universal Inn offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Best Western Plus Universal Inn. Self parking is free.

This Orlando hotel is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free theme park shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.65 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.65 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Plus Universal
Best Western Plus Universal Inn
Best Western Universal
Best Western Universal Inn
Best Western Universal Plus
Universal Best Western
Universal Inn
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Hotel Orlando
Best Western Universal Hotel
Best Western Plus Universal Orlando
Orlando Best Western
Best Western Orlando
Best Plus Universal Orlando
Best Western Plus Universal Inn Hotel
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Inn Hotel Orlando

Best Western Plus Universal Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 496 out of 1006 reviews
Rating 8 - Good. 268 out of 1006 reviews
Rating 6 - Okay. 137 out of 1006 reviews
Rating 4 - Poor. 53 out of 1006 reviews
Rating 2 - Terrible. 52 out of 1006 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sisto Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was awesome.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities
Nice service, clean Room, good breakfast for a Nice price.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

PATRICIA

Liked: Cleanliness, amenities, property conditions & facilities
staff was very courteous
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Sean

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel has gone
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities
Staff were great and enjoyed are stay very much.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Ifat

Disliked: Cleanliness, amenities, property conditions & facilities
Rundown facilities and hotel room.
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

johnny p

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dated bathroom, looks like a motel
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Employees were very friendly and helpful. Hotel was clean and updated. Walking distance to universal Studios, but also had a great shuttle to the parks. Would definitely recommend!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean. Steve was friendly. Breakfast was good. Easy on off the highway.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Staff was more than happy to accommodate anything we needed. Was within walking distance to Isle of Adventure and Universal Studios.
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

Kelly

Disliked: Amenities, property conditions & facilities
Room was ok condition, staff was very nice. Breakfast was ehh. Great location for Universal and the Kobe Japanese restaurant is within walking distance and is delicious!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean room. Very close to Universal. Would stay again. The bus to Universal leaves once a day early so make sure to plan if you are going to use it for transportation
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and clean smell. Can walk to restaurants and pharmacy Modern furniture , microwave , and refrigerator
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Michiel

Liked: Cleanliness, staff & service, property conditions & facilities
It was an okay place to stay. Easy access to universal
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

robert

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and front was nice.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
No issues with the room and the front staff were great.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sarimaria

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. Close to park.
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Walter

Disliked: Cleanliness, amenities
The room smells very bad … Bathroom : broken, tub dirty I do not recommend this hotel
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, it was a fine stay. No problems, comfy beds, and clean rooms.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Amber

Shower caulking was dirty and peeling, breakfast was really lacking, first day ran out of waffles, 2nd day ran out of sausage, and cereal, elevator broke down but thank God we checked out that morning. Front desk night staff was very nic
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness
10/10 friendly and efficient staff. Also who doesn’t love a quick free breakfast before heading over to the parks. Will be staying again.
Stayed 1 night in Nov 2025

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