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Best Western Plus Universal Inn

2.5 star property

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Welcome to Best Western PLUS, where guests can enter under a covered canopy supported by columns.
Enjoy cooking in this well-equipped kitchen with a central island, pendant lights, and ample counter space.
Relax by the serene pool surrounded by lush greenery and palm trees, with lounge chairs and umbrellas at your disposal.
Relax in the stylish lobby with a comfortable sofa and armchair, a reception desk, and a TV.
Two single beds with headboards and footboards, each dressed in crisp linens, are flanked by a bedside table and lamp.

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
5618 Vineland Rd, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪5 min walk‬
  • Orlando International Premium Outlets
    ‪14 min walk‬
  • Universal Studios Florida
    ‪16 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds

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The price is €95
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includes taxes & fees
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About this property

Best Western Plus Universal Inn

Hotel with free breakfast, near Universal Orlando Resort
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free theme park shuttle. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western Plus Universal Inn offers 70 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch plasma televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The free breakfast at Best Western Plus Universal Inn gets good marks from our customers. During your stay, you'll be within walking distance of Universal Orlando Resort. Features include free WiFi in public areas, free self parking, and a free theme park shuttle.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • 11 minutes by foot from Universal Orlando Resort and a 3-minute drive from Orlando International Premium Outlets
  • Free theme park shuttle service
Best Western Plus Universal Inn offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Best Western Plus Universal Inn. Self parking is free.

This Orlando hotel is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free theme park shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.65 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.65 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Plus Universal
Best Western Plus Universal Inn
Best Western Universal
Best Western Universal Inn
Best Western Universal Plus
Universal Best Western
Universal Inn
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Hotel Orlando
Best Western Universal Hotel
Best Western Plus Universal Orlando
Orlando Best Western
Best Western Orlando
Best Plus Universal Orlando
Best Western Plus Universal Inn Hotel
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Inn Hotel Orlando

Best Western Plus Universal Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 466 out of 1006 reviews
Rating 8 - Good. 302 out of 1006 reviews
Rating 6 - Okay. 139 out of 1006 reviews
Rating 4 - Poor. 47 out of 1006 reviews
Rating 2 - Terrible. 52 out of 1006 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean rooms

We stayed for a week and it got the job done.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jose, Chicago

Stayed 1 night in Apr 2025

10/10 Excellent

LISA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its not that it is unique... It perfect for good night sleep with out all the bells and whistles
Stayed 1 night in Apr 2025

2/10 Terrible

Gust

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cockroach infested

Woke up with a cockroach in my bed. Went to the front desk to inform them. Was accused of bringing it in in my luggage. Worst place ever would not recommend this place.
Stayed 1 night in Apr 2025

6/10 Okay

Stacy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There were several positives about this property. The rooms were a good size and the fridge was superior to most I’d seen in similar rooms. The area was quiet with restaurants within easy walking distance and the Walgreens nearby was wonderful. The rooms are showing some age with a fairly flimsy air conditioner. We had it at 65 and it could still feel warm at times. The bathtub was also showing some age. It does appear as if some upgrades are in the works. The breakfast was average. Not as good as other best westerns we’ve stayed at. Overall, we were disappointed with some of the front desk staff. They couldn’t answer some simple questions and generally seemed disengaged. The hotel is in walking distance to universal but be aware it is more like 20-25 minutes to the park entrances
Stayed 3 nights in Apr 2025

8/10 Good

Bendetta

Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

10/10 Excellent

Travis

Stayed 1 night in Apr 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property overall was good. Easy to find and access, multiple dining options around the hotel, it has a small fenced in pool for a quick dip. The staff are pleasant and kind, the evening desk attendant always greeted us. Our room was decent. Spacious, comfortable bed with clean linens. Our shower had some cracked tiles, and the shower head faucet leaked a lot, but it did the job! Despite the leaking, the pressure was still good, and temperature adjustable to desired heat.
Stayed 4 nights in Apr 2025

10/10 Excellent

Steele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Maybe look elsewhere

Not the cleanest hotel I’ve stayed at. Sheets had some stains in them. I’m sure they were cleaned however it might be time to upgrade. Bathroom tile was broken and missing in places. There was an odor in the lobby by the elevator that was concerning. Don’t bank on having a quality breakfast there. It was limited and not very appealing. The location was great however, I’ll spend a little more next time for a more quality resort.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice, courteous and helpful. Breakfast was very good and nice variety. Will stay there again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very clean hotel. The service was great. And the breakfast was good too. I was pleased with my stay
Stayed 1 night in Mar 2025

10/10 Excellent

Christine Bonneau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There could had been shuttle coming back to hotel later.
Stayed 3 nights in Mar 2025

8/10 Good

Alannah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Great spot, especially if you are visiting Universal Studios and coming from the Orlando International Airport. Simple and convenient :)
Stayed 1 night in Mar 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was terrific daily. Easy walk to universal. Friendly staff. Would definitely stay again.
Stayed 3 nights in Mar 2025

6/10 Okay

Ashley

Travelled with family
Liked: Room comfort

It was Ok

This was a great budget friendly option for staying near Universal. This is an older hotel. No frills. We were there long enough to shower and sleep each night. This is not the Disney resort experience. The bathroom was not the cleanest, but we cleaned it and moved along. The breakfast was great. The hotel offers a shuttle to Universal. Would stay here again if on a budget.
Stayed 5 nights in Mar 2025

10/10 Excellent

virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy. Room was clean and spacious. Breakfast was good. Beds were ok, not the comfiest but still fine
Stayed 2 nights in Mar 2025

8/10 Good

Christopher Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel at a good price, convenient to Universal. Breakfast was good and filling and all the staff were pleasant and polite. It a perfectly fine hotel, maybe snowing it’s age a bit, but good overall.
Stayed 2 nights in Mar 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room door was so hard to open i had to use my whole body to push with my legs - room 104. Breakfast options were very poor/limited. Juice machines out of order. Ice was all way at other end of hall. Plugs in room, only one worked. No microwave, hot fridge, no cups or coffee amenities, no ice bucket, but had a kerieg machine. Very poorly snack area out of almost everything in cooler and shelves, office area computers out of service.
Stayed 3 nights in Mar 2025

6/10 Okay

Tiffany

Not given the correct room

I was put in a handicap accessible room that i did not ask for. The room smelled funny
Stayed 2 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 8 nights in Mar 2025

8/10 Good

Julius

Stayed 3 nights in Mar 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is a great budget hotel for visiting Universal Studios in Orlando. With breakfast included and a shuttle to Universal Studios it met our needs. It was clean and the staff were helpful. As a Canadian, I no longer feel welcome in the USA so I will not be returning, but I do recommend this hotel for those visiting Universal Studios in Orlando.
Stayed 3 nights in Mar 2025

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