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Best Western Plus Universal Inn

2.5 star property

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Photo gallery for Best Western Plus Universal Inn

Exterior
Free daily full breakfast
Lobby
Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
5618 Vineland Rd, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪5 min walk‬
  • Place, Orlando International Premium Outlets
    ‪14 min walk‬
  • Place, Universal Studios Florida
    ‪16 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪15 min drive‬

Room options

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Lobby
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  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,004 reviews
The price is €127
includes taxes & fees
25 Feb - 26 Feb
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About this property

Best Western Plus Universal Inn

Hotel with free parking, near Universal Orlando Resort
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free theme park shuttle. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western Plus Universal Inn offers 70 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch plasma televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The free breakfast at Best Western Plus Universal Inn gets good marks from our customers. During your stay, you'll be within walking distance of Universal Orlando Resort. Features include free WiFi in public areas, free self parking, and a free theme park shuttle.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • 11 minutes by foot from Universal Orlando Resort and a 3-minute drive from Orlando International Premium Outlets
  • Free theme park shuttle service
Best Western Plus Universal Inn offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Best Western Plus Universal Inn. Self parking is free.

This Orlando hotel is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free theme park shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.65 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.65 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Plus Universal
Best Western Plus Universal Inn
Best Western Universal
Best Western Universal Inn
Best Western Universal Plus
Universal Best Western
Universal Inn
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Hotel Orlando
Best Western Universal Hotel
Best Western Plus Universal Orlando
Orlando Best Western
Best Western Orlando
Best Plus Universal Orlando
Best Western Plus Universal Inn Hotel
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Inn Hotel Orlando

Best Western Plus Universal Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 485 out of 1004 reviews
Rating 8 - Good. 274 out of 1004 reviews
Rating 6 - Okay. 143 out of 1004 reviews
Rating 4 - Poor. 50 out of 1004 reviews
Rating 2 - Terrible. 52 out of 1004 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Andrea

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was filthy. We started in 211, went to a park and came back to roaches on the furniture. When we called the front desk, they were well aware and it was a common problem. They moved us to room 212 and ensured us it was clean. The next morning we woke up to baby roaches on the wall. If you want to stay here because the parking is free and it’s cheap, don’t. P.s. the breakfast buffet is horrible.
Stayed 2 nights in Oct 2025

6/10 Okay

Tracy

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Sarimaria, La Grange

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. Close to park.
Stayed 3 nights in Oct 2025

4/10 Poor

Maharshi

Disliked: Staff & service, amenities, property conditions & facilities
Breakfast had limited options. The front desk person, Phillipe was very rude.
Stayed 3 nights in Oct 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for Universal. Breakfast was sub-par. Parking was easy. Beds seemed smaller than a queen although they were advertised as Queen. Would stay again for convenience to Universal.
Stayed 1 night in Oct 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. Rooms were spacious and having the fridge and a microwave were a bonus. Hotel was quiet with ample parking and close to Universal complex. Walked it in about 20 mins. Several food options nearby such as McDonalds, Burger King, Korean and Japanese restaurants, TGI Friday. Altogether had a great experience and would stay there again.
Stayed 7 nights in Oct 2025

8/10 Good

Candice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, it was a fine stay. No problems, comfy beds, and clean rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to Universal. Was very convenient.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Older building, breakfast was good no complaints, not crowded. Location is great, close walk to universal. Shuttle was decent. Definitely would use Fairviews shuttle for more time options.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Convenient

Great place to stay within walking distance of University Studios for their late night event. Convenient restaurants right across the parking lot, too.
Stayed 1 night in Oct 2025

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This Place is a Ripoff

Never stayed at this hotel, canceled my two rooms in Aug, which were under the same reservation. And they still charged me. When I called and spoke with the clerk “Peter” he told me that I only cancelled one room and was charged for the other room. When I tried to ask him how only one room was cancelled since they were under the same reservation, he became very rude and cussed me out. When my husband called back to try and see what was going on, he told him to “F” off and hung up. When I tried calling the next day to talk with management I was told there wasn’t one and rudely hung up on. Now I’m still trying to get the rest of my money back, this hotel is saying I had 3 reservations. Funny how it keeps jumping up. Customer service goes a long way, I will NEVER stay at this hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

LeAnn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was convenient, plenty of spaces. At least5 restaurants within walking distance. Bathrosqueky
Stayed 4 nights in Oct 2025

10/10 Excellent

David

Stayed 2 nights in Sep 2025

8/10 Good

Cayla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
deadbolt was closed on the door so we couldn’t get in the room for a few minutes but maintenance fixed it for us quickly.
Stayed 1 night in Sep 2025

10/10 Excellent

Yulieska

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Camille

Friendly staff. Limited breakfast and shittle services to theme park.
Stayed 3 nights in Sep 2025

10/10 Excellent

Elizabeth

Stayed 3 nights in Sep 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for Universal Studios and there are ships across the parking lot.
Stayed 7 nights in Sep 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything! The breakfast was fantastic. Easy walk to Universal and felt very safe.
Stayed 3 nights in Sep 2025

10/10 Excellent

PATRICIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to Universal Parks. We walk 15 minutes to get there
Stayed 6 nights in Sep 2025

10/10 Excellent

Yusuke

Stayed 1 night in Sep 2025

10/10 Excellent

Bessie

Stayed 3 nights in Aug 2025

10/10 Excellent

John

Stayed 2 nights in Sep 2025

8/10 Good

Boyd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and beds were comfortable. Even though close to bridge that allows walking to Universal, it would still be about a mile or mile 1/2 walk to park entrance, so we drove and parked.
Stayed 5 nights in Sep 2025

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