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La Divina by Aldea Thai

4.0 star property

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Photo gallery for La Divina by Aldea Thai

Down duvets, minibar, in-room safe, blackout curtains
Down duvets, minibar, in-room safe, blackout curtains
Property entrance
White sand, beach umbrellas, beach towels
Down duvets, minibar, in-room safe, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View in a map
Av. Cozumel Mz.81 Lt. 1, Col. Centro, Playa del Carmen, QROO, 77710
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for La Divina Two Bedroom Penthouse with Rooftop and Private Pool

Down duvets, minibar, in-room safe, blackout curtains

La Divina Two Bedroom Penthouse with Rooftop and Private Pool

10.0 out of 10
Exceptional
(3 reviews)
  • 276 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Aldea Two Bedroom Penthouse with Rooftop and Private Pool

Aldea Two Bedroom Penthouse with Rooftop and Private Pool

Aldea Two Bedroom Penthouse with Rooftop and Private Pool

8.0 out of 10
Very good
(2 reviews)
  • 276 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite Street View

Down duvets, minibar, in-room safe, blackout curtains

Junior Suite Street View

  • 57 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for La Divina Three Bedroom Penthouse with Rooftop and Private Pool

Down duvets, minibar, in-room safe, blackout curtains

La Divina Three Bedroom Penthouse with Rooftop and Private Pool

  • 339 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite

Down duvets, minibar, in-room safe, blackout curtains

Suite

  • Sea view
  • 57 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for LA DIVINA PENTHOUSE 2 BEDROOMS

A bedroom with two beds, a large window, and a view of the ocean.

LA DIVINA PENTHOUSE 2 BEDROOMS

  • 250 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for ALDEA PENTHOUSE 2 BEDROOMS

A hotel room with two beds, a nightstand, a lamp, a large window, and a painting on the wall.

ALDEA PENTHOUSE 2 BEDROOMS

  • 250 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for LA DIVINA PENTHOUSE 3 BEDROOMS

A reception area with a wooden reception desk, a TV screen displaying 'LA DIVINA by Aleda Thai,' and a seating area with wicker furniture.

LA DIVINA PENTHOUSE 3 BEDROOMS

  • 300 sq m
  • Sleeps 8
  • 2 King Beds and 2 Double Beds
  • Free Wi-Fi

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About this property

La Divina by Aldea Thai

An outdoor pool, a fitness center, and concierge services are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
La Divina by Aldea Thai offers 8 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to furnished balconies. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at La Divina by Aldea Thai, you're just a quick walk from Quinta Avenida. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
La Divina by Aldea Thai offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at La Divina by Aldea Thai. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 15 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at La Divina by Aldea Thai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50 per stay.
  • Cribs (infant beds) are available for USD 50 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 220 per vehicle (roundtrip)
  • Crib (infant bed) fee: USD 50 per stay
  • Rollaway bed fee: USD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
La Divina by Aldea Thai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Divina Aldea Thai
Divina Aldea Thai Condo
Divina Aldea Thai Condo Playa del Carmen
Divina Aldea Thai Playa del Carmen
Divina Thai
La Divina By Aldea Thai Riviera Maya/Playa Del Carmen
La Divina by Aldea Thai Hotel
La Divina by Aldea Thai Playa del Carmen
La Divina by Aldea Thai Hotel Playa del Carmen

La Divina by Aldea Thai Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 54 out of 114 reviews
Rating 8 - Good. 28 out of 114 reviews
Rating 6 - Okay. 13 out of 114 reviews
Rating 4 - Poor. 9 out of 114 reviews
Rating 2 - Terrible. 10 out of 114 reviews

8.6/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

miriam

Liked: Staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, relaxing hotel.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the space, very clean and nice staff. The rooftop pool is amazing.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, close to restaurant, shopping and beach access
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in. Clean areas and friendly ataff
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Janusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, our penthouse had a pool on the roof. Half of the block from the sea. Beautiful beach.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Jhoenette

Liked: Cleanliness, amenities
Beautiful and spacious hotel but needed maintenance…
Bathroom 2
Masters bedroom bathroom
Kitchen area
Stayed 3 nights in Aug 2024
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the room and the premises but boy oh boy was it noisy. The room is located right above 2 restaurants that did not stop playing music ALL NIGHT LONG. Although great music, it was impossible to sleep
Stayed 2 nights in Dec 2023
Verified

2/10 Terrible

Dennis Nektalov

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When arrived the place was dirty dead bugs on the floor bathrooms were dirty
Stayed 6 nights in Aug 2024
Verified

6/10 Okay

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing at all to much noise AC doesn't work .shower runs cold
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive been to this place before, the place is the best in playa del carmen. I always vacation at playa del carmen and ive been to these penthouses before and they will keep me coming back. Best beach best penthouses and best service. Greatly appreciate all staff that make this possible. If you are traveling with family and are looking for the most cormfortable and clean place to stay and at the center of all the action (day and night) this is where you need to book. Dont think about it just go ahead and book i promise you will not regret. Ill be back in october with my family. Everyone loves the place (kids and adults)
Stayed 2 nights in Aug 2024
Verified

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not fluent bilingually Spanish/English. Very difficult to ask about services or even get the process for getting a towel. Booked through third party service so didnt feel as if we were one of the establishments customers. Not having immediate access to pool towels was a 1st for us on a luxury vacation.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Blandine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Beautiful condo, with private pool overlooking the ocean on the top. While the beach is not on the property, it is one minute walk away. Lots of room to entertain guests on the rooftop (although visiting hours end quite early). House keeping came every day and refreshed all the towels which was nice. Cons: check in process a bit cumbersome, air conditioning blows right on the bed, we had to turn it off to sleep. An extra towel rack would have been helpful to dry our beach gear.
Stayed 3 nights in Aug 2022
Verified

2/10 Terrible

Javier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Save your money ! Go elsewhere !!

The beds where dirty, the a/c unit is super loud ! It’s like having heavy machinery working , host communication horrible !! Over all was ok , nothing great . The area is by a very crowded beach . Would NOT stay here if I knew all this
Stayed 1 night in Jun 2023
Verified

2/10 Terrible

Sophia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

The hotel smells wet, the AC is super loud. The lighting is deemed, super understaffed. The valet and house keeper are rude, and not willing to help. The ceiling is rusted and the towels are dirty. The bedsheets were smelly too. Not recommended
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Megan

Disliked: Cleanliness, property conditions & facilities

Avoid the standard Jr Suite

Stayed in a standard Jr Suite Street View for one night after having stayed in one of the larger rooms with a private rooftop years ago. The standard Jr Suite was right beside the men’s washroom by the pool area and it smelled like an old dirty urinal. Very unpleasant. I would have complained if we stayed longer than one night, but since we were out most of the day we let it be. It was a very strong and noticeable smell though. Also, the side light to the bed was broken and we found a dried rose petal in our bed which worried us that the sheets hadn’t been cleaned properly between visits. The sight of handprints on the headboard of the bed also gave us gross thoughts of what may have happened with the previous guests. All in all we were disappointed by this room.
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Landry

Liked: Cleanliness, amenities
Disliked: Staff & service
chambre ok, Attention ce nest pas un hôtel, chaque propriétaires possèdent quelques chambres. Première nuit pas de WC, intervention le lendemain... Néanmoins bien placé.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor es la ubicación, si es un lugar para chillaxear entre mar y alberca
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Thalia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El lugar es muy bonito y el departamento impecable. El check in estuvo terrible ya que el personal de la divina nos tuvo casi una hora esperando respuesta por WhatsApp para que nos dieran el acceso. Las instrucciones de pre check in nunca se nos enviaron hasta que ya estábamos adentro del departamento, deberían de estar más atentos cuando es hora de check in, muy mala experiencia.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien en general, solo la regadera tenía alguna fallas
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Alfonso

Liked: Cleanliness, property conditions & facilities, room comfort
Hubo un detalle que no me agradó Solo pasé una noche y me quedé con la idea de descansar y bañarme en la mañana pero resulta que no hubo agua de 11 pm a 8 am y eso me cambió el esquema
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

Fabiola

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo!!! Me cancelo la reserva el mismo día que tenía que hacer el check in, me dejo sin hospedaje el día que llegaba y no me dieron ninguna alternativa de estancia, muy mal servicio y modos de atender la situación
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente para viajar en familia.

Muy conveniente para viajar en familia, con acceso inmediato a la playa (y al mamitas beach club, que te da descuento por hospedarte en Aldea Thai). La piscina privada y la piscina de la Aldea le encantó a toda la familia. A corta distancia esta la 5ta avenida con muchas opciones de restaurantes.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está muy bonito, las habitaciones están lo máximo
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

FRANCISCO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Caotico el registro.

Complicado, el ingreso fue caótico, y poco servicial, realmente mala experiencia.. el personal de recepción amables, pero ellos no controlan los accesos, sino otro personal externo que da la instrucción y en lugar de que este todo listo, hacen esperar mucho para este tramite.
Stayed 1 night in Aug 2022

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