Mahekal Beach Front Resort & Spa

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Where to?

Dates

August 2025

September 2025

Explore the area

Mamitas Beach
‪2 min walk‬
Quinta Avenida
‪6 min walk‬
Playa del Carmen Maritime Terminal
‪4 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪59 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Premium bedding, down duvets, Select Comfort beds, minibar

Run of House

Good

21 sq m
Resort view
Sleeps 4
1 Double Bed

Ocean View Palapa

Good

21 sq m
Ocean view
Sleeps 3
1 King Bed OR 2 Queen Beds

Ocean View

Excellent

21 sq m
Ocean view
Sleeps 4
1 King Bed OR 2 Queen Beds

Premium Bungalow

Exceptional

30 sq m
Sleeps 3
1 King Bed OR 2 Queen Beds

The Oasis

21 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

The Oasis Palapa

Wonderful

21 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Garden View

Good

21 sq m
Sleeps 4
1 King Bed OR 2 Queen Beds

Garden View Palapa

Excellent

21 sq m
Sleeps 3
1 King Bed OR 2 Queen Beds

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About this property

Luxury hotel on the beach, with 5 outdoor pools

Catch some rays at the beach or spend the day relaxing at Mahekal Beach Front Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request.

Mahekal Beach Front Resort & Spa offers 195 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks and desk chairs. Select Comfort beds feature down comforters and premium bedding. Business-friendly amenities include phones along with free local calls (restrictions may apply). Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Revive has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Our customers tell us they can't get enough of the shopping around Mahekal Beach Front Resort & Spa. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Features include 5 outdoor pools, 3 restaurants, and 3 bars.

Enjoy Mexican cuisine with garden views at Cocina, one of the property's 3 restaurants and 3 bars/lounges
Cooked-to-order breakfast served daily for a fee
Take a swim in the 5 outdoor pools or soak in the hot tub
Treat yourself to aromatherapy, hydrotherapy, or body treatments at Revive
Services include babysitting, dry cleaning/laundry, and a concierge
Onsite recreation includes a gym, bike rentals, and yoga classes
Guests have great things to say about the helpful staff and the beach
Steps from Mamitas Beach and 8 minutes by foot from Quinta Avenida
Airport shuttle service available for a fee
Cats and dogs welcome for a fee (restrictions apply)

Some rates at Mahekal Beach Front Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers. At Mahekal Beach Front Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. This luxury hotel also offers a hot tub, a fitness center, and a terrace.

Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Cocina - Overlooking the garden, this diner specializes in Mexican cuisine. Guests can enjoy drinks at the bar.

Las Olas - This beachfront buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Fuego Restaurante y Bar - This beach fine-dining restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Agave - This sports bar overlooks the garden. Happy hour is offered. Open daily.

Itzi Pool Bar - This brewpub is located by the pool. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and select beverages included

Basic alcoholic beverages included

In-room minibar (some restrictions)

Dining and beverage availability limited at one or more venues

Land activities

Bicycling

Fitness facilities

Entertainment

Onsite entertainment and activities

Onsite live performances

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2023 Travel + Leisure 500.

Languages

English, French, German, Italian, Spanish

Property amenities

Parking and transport

No on-site parking available
24-hour return airport shuttle (surcharge)

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 27 for adults and USD 27 for children
3 bars/lounges
3 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

Agave
Cocina
Fuego Restaurante y Bar
Itzi Pool Bar
Las Olas

Things to do

5 outdoor pools
Arcade/game room
Beach yoga
Bicycle rentals
Bicycle tours
Billiards/pool table
Books
Free beach club
Full-service spa
Games
Gym
Hot tub
Library
Playground
Scuba diving
Shopping
TV in common areas

Family friendly

5 outdoor pools
Arcade/game room
Babysitting (surcharge)
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

3 meeting rooms
Conference centre

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free pool cabanas
On the beach
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Spa open daily
Sports massages
Treatment room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Smooth flooring in room
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (119 centimetre high)
Wheelchair-accessible restaurant

2 floors
33 buildings
Ballroom
Banquet hall
Built in 1985
Communal living room
Designated smoking areas (fines apply)
Fireplace in lobby
Mosquito nets
Reception hall
Traditional architecture

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Premium bedding
Select Comfort mattress

Bathroom

Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided

Food and drink

Espresso maker
Limited room service
Minibar

Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Desk chair
Free local calls
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.

The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Access methods

Staffed front desk

Pets

Pets: USD 30.25 per accommodation, per night
Only dogs and cats are allowed
Maximum 1 (weight limit: 20 lbs per pet)
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100.00 per night
Christmas Day (December 25) Gala Dinner per adult: USD 120
Christmas Day (December 25) Gala Dinner per child: USD 60 (from 5 to 12 years old)
Resort fee: USD 35 per accommodation, per night

The resort fee includes:

Beach loungers
Bicycle storage
Fitness center access
In-room bottled water
In-room coffee
In-room safe
Lending library access
Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 27 for children
Airport shuttle fee: USD 302 per person (roundtrip)
Airport shuttle fee per child: USD 302 (roundtrip), (from 5 to 12 years old)
Pet fee: USD 30.25 per accommodation, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100

Safety features at this property include a fire extinguisher, a smoke detector, window guards, and outdoor lighting

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Mahekal Beach Front Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 7:00 AM to 7:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mahekal

Mahekal Beach

Mahekal Beach Playa del Carmen

Mahekal Beach Resort

Mahekal Beach Resort Playa del Carmen

Mahekal Resort

Mahekal Beach Hotel Playa Del Carmen

Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico

Shangri La Caribe Hotel

Shangri La Caribe Playa Del Carmen

Mahekal Beach Front Resort & Spa Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

KELLY

Travelled with partner

3 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We will stay there again and the staff is great wish the water pressure in the rooms was way better. Barely worked while there. Wish you had a shuttle service to and from airport that was available and reasonably priced.

Stayed 3 nights in Apr 2025

10/10 Excellent

Bonnie

Travelled with partner

1 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was our 4th time staying here. Every time the staff have been excellent. We especially want to mention 2 staff, Kimberly and Daniel. They both go above and beyond for their guests! This time we did notice more trash around the property, updates needed, especially pool tables, and other game tables.

Stayed 6 nights in Apr 2025

10/10 Excellent

Andrew

Travelled with partner

30 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Mahekal was the ideal resort for our trip for two. We wanted a relaxing beach resort vacation for our anniversary, and that is exactly what we found at Mahekal. We chose the garden palapas room. The palapas were beautiful and full of character, the gardens were lush and well-maintained, the food was good (Las Olas for breakfast or dinner, Fuego for dinner, and anywhere on 5th Ave for lunch), and all of the staff were very kind and helpful. Everyone’s smiling here and the wildlife and plants here seem happy, too. We saw cute coatis and pacas and geckos and many birds. The beach is beautiful and lively. The sand is white and the water is clear. You have access to a wide range of loungers/parasols from within the resort all the way to the shore. No sargassum problems whatsoever in late April. All in all, amazing trip experience. We look forward to visiting again.

Stayed 3 nights in Apr 2025

6/10 Okay

Peter

29 Apr 2025

Liked: Room comfort

Stayed 5 nights in Mar 2025

10/10 Excellent

Manosij

26 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Apr 2025

10/10 Excellent

Antonia

Travelled with family

22 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely, unpretentious & relaxed resort. Delightful staff - so friendly, welcoming and efficient. Great breakfast buffet at Olas and lunches at Fuego. Dinner buffet wasn’t as good imho. Rooms are small but nice & balconies with hammocks are a lovely touch. Beach also needs more umbrellas as it’s v hot in the sun!

Stayed 6 nights in Apr 2025

6/10 Okay

Ashley

Travelled with family

20 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I just came back from a five day vacation at the Mahekal Resort. The property is absolutely stunning. The pictures are very accurate!! The staff were amazing, super kind and helpful, they even made the effort to remember our names. The location was perfect!!! We were right next to the main strip where you will find lots of restaurants, stores, and night life. The food was a bit limited as there were only two restaurants: Olas and Fuego. Im also vegan so my options were even more limited. Fuego had 3 vegan options for lunch and dinner however I hope that the resort can work on expanding their menu. Besides that my mom and I had an amazing trip and I would definitely come back!

Stayed 5 nights in Apr 2025

10/10 Excellent

Barbara

Travelled with partner

19 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed the Mahekal so much the first stay last year that we didn't hesitate to come back. A secluded oasis within the Playa del Carmen and yet so close to the restaurants and shops. Lovely staff and great variety of pools.

Stayed 4 nights in Mar 2025

10/10 Excellent

Dale

15 Apr 2025

Stayed 7 nights in Mar 2025

10/10 Excellent

Danene

7 Apr 2025

Stayed 6 nights in Mar 2025

10/10 Excellent

Rebecca

Travelled with group

6 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Mahekal was paradise. The grounds were so quaint and clean. The staff and service was exceptional. The food was insanely delicious, especially at Fuego. The location was convenient for walking to 5th avenue. The rooms were so cute and the hammocks on the balcony were so relaxing! I don’t have one bad thing to say about this place. Some people complain about loud music. There was one night that there was a wedding. The music was done by 11pm. We were close to Fuego pool and never heard music from surrounding hotels or night clubs. We did bring a white noise machine and earplugs in case. Our vacation was perfect. Special thanks to Alberto at the pool by Fuego, Roberto in Fuego in the evening and Sophia at Olas buffet. Also, all of the staff at Agave were exceptional and we had lots of fun at Agave in the evenings. Can’t say enough positive comments about Mahekal!

Stayed 5 nights in Mar 2025

10/10 Excellent

JACQUELINE

4 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Feb 2025

10/10 Excellent

James

4 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Love it

Stayed 3 nights in Mar 2025

10/10 Excellent

eric

2 Apr 2025

Stayed 5 nights in Feb 2025

10/10 Excellent

Michelle

1 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Mar 2025

10/10 Excellent

Maria

31 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had an amazing time, the place was awesome and friendly

Stayed 5 nights in Mar 2025

10/10 Excellent

Maria

Travelled with group

29 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing place to stay … I will definitely be back soon . Food is amazing , staff is friendly .

Stayed 4 nights in Mar 2025

8/10 Good

Elizabeth, miami

29 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Mar 2025

10/10 Excellent

Kiomy

Travelled with partner

28 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was so peaceful

Stayed 3 nights in Mar 2025

10/10 Excellent

Alan Dario Tristan

Travelled with family

28 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service and friendly staff

Stayed 4 nights in Mar 2025

10/10 Excellent

Lucile

26 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The grounds and bungalows are beautiful. The grounds are lush and well designed, with pools and bars scattered throughout the property. The resort is an oasis in a row of hotels that are generally ugly, and our beach-front bungalow was spacious. Beware about booking a bungalow that says that you can get either a king or two queens. We had our 16-year old, 6.3" tall, son with us, and I emailed the resort immediately upon booking (almost a year in advance) that we would like a bungalow with two queens. They responded that they can't guarantee it, and we ended up with a king. There was a small twin in the room that was too short for him. That was very disappointing, especially as this was a very expensive vacation. They told us that they only guarantee the type of room if we book directly through their website. The staff was excellent, attentive, professional, and personal. Unfortunately, some equipment was out of order in the gym and wasn't fixed. The gym itself was very small. You can easily walk to restaurants and shops, even if most of them are just tourist shops. The food wasn't excellent but good. The desserts and the pastries/breads at the buffet were the best. Beware that you still need to tip at every meal, even if the food and drinks are included. I would definitely recommend staying at Mahekal Beach Resort!

Stayed 7 nights in Mar 2025

10/10 Excellent

Michelle

24 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the greenery and accommodating staff. Everyone was very helpful and friendly.

Stayed 3 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with partner

23 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Makehal is a jewel in Playa del Carmen. Set along the beach a bit away from the very touristy 5ta avenida, Makehal offers a peaceful beachfront refuge. Unfortunately erosion is taking away much of the beach - but that is not the property's fault. Service, food offerings and facilities exceeded my expectations.

Stayed 5 nights in Mar 2025

6/10 Okay

Allison

Travelled with partner, Travelled with group

21 Mar 2025

Liked: Staff & service

We’ve loved Mahekal since our first visit in 2015 and even chose it for our honeymoon in October 2024. This was our 5th stay, and we were excited to share it with our best friends who joined us. Unfortunately we were surprised by how much the experience had changed. On our first night, a party on the property played music so loud our bed vibrated past midnight. The water pressure was weak, and the rocky shower floor felt slimy as it didn't drain well. We requested a room change, but the time kept getting pushed and it wasn’t ready until after 4 PM, keeping us akwardly waiting as we kept our stuff packed. Other details were disappointing—each room had only one thin towel per person, the minibar was not restocked at all during the stay, and one lunch left us all feeling unwell. The biggest bright spot remains the staff. While most familiar faces were gone, the team was still kind and accommodating. We’ve heard management has changed, and perhaps they’re still adjusting, but the decline in quality makes us unsure if we’ll return.

10/10 Excellent

Marty

20 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Mahekal is our go to place for great food R&R, all with excellent service!!

Stayed 8 nights in Feb 2025

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About this property

Mahekal Beach Front Resort & Spa

All-inclusive details

Food and beverages

Land activities

Entertainment

Awards and affiliations

Languages

Property amenities

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Mahekal Beach Front Resort & Spa Reviews

Reviews

Excellent

9.2/10

9.2/10

8.8/10

9.0/10

9.0/10

Reviews

10/10 Excellent

KELLY

KELLY

10/10 Excellent

Bonnie

Bonnie

10/10 Excellent

Andrew

Andrew