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Hotel Riu Yucatan - All Inclusive

3.5 star property

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Photo gallery for Hotel Riu Yucatan - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Buffet
Lobby
1 bedroom, minibar, in-room safe, individually decorated
On the beach, white sand, sun-loungers, beach towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Breakfast included
  • Bar

Explore the area

View in a map
Avenida Xaman-ha, Manzana 3, Lote 1, Condominio Playacar, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪13 min walk‬
  • Place, Playacar Beach
    ‪5 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪9 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite (U)

1 bedroom, minibar, in-room safe, individually decorated

Suite (U)

7.0 out of 10
Good
(13 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-US)

1 bedroom, minibar, in-room safe, individually decorated

Standard Double Room (B2C-US)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-US)

1 bedroom, minibar, in-room safe, individually decorated

Suite (B2C-US)

  • 68 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (C)

1 bedroom, minibar, in-room safe, individually decorated

Suite (C)

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (C)

1 bedroom, minibar, in-room safe, individually decorated

Double Room (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

1 bedroom, minibar, in-room safe, individually decorated

Double Room, Connecting Rooms (C)

  • 26 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Double Room, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, individually decorated

Double Room, 2 Bedrooms (U)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room ( Kid Free | C)

1 bedroom, minibar, in-room safe, individually decorated

Double Room ( Kid Free | C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (M)

1 bedroom, minibar, in-room safe, individually decorated

Suite (M)

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite (L)

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room (Kids Free | B2C-CA)

1 bedroom, minibar, in-room safe, individually decorated

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (M)

1 bedroom, minibar, in-room safe, individually decorated

Double Room (M)

8.8 out of 10
Excellent
(6 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (B2C-CA)

1 bedroom, minibar, in-room safe, individually decorated

Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Double Room (B2C-CA)

1 bedroom, minibar, in-room safe, individually decorated

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Room (L)

1 bedroom, minibar, in-room safe, individually decorated

Standard Room (L)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-CA)

1 bedroom, minibar, in-room safe, individually decorated

Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms (L)

1 bedroom, minibar, in-room safe, individually decorated

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

1 bedroom, minibar, in-room safe, individually decorated

Standard Double Room (U)

8.0 out of 10
Very good
(89 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, individually decorated

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (E)

1 bedroom, minibar, in-room safe, individually decorated

Standard Room (E)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Hotel Riu Yucatan - All Inclusive

Family fun on the beach, with 4 outdoor pools, near Playacar Golf Club
Catch some rays at the beach or spend the day relaxing at Hotel Riu Yucatan - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
Hotel Riu Yucatan - All Inclusive offers 507 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with premium satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us they can't get enough of Hotel Riu Yucatan - All Inclusive's great beach location. During your stay, you're just a quick walk from Piste Cyclable sur Paseo Xaman-Ha. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 4 restaurants, a swim-up bar, and a poolside bar
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Treat yourself to body treatments, body scrubs, or massages at Renova Spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a sauna, and fitness classes
  • Guests have great things to say about the beach and the helpful staff
  • 10 minutes by foot from Playacar Beach and a 3-minute drive from Playacar Golf Club
Hotel Riu Yucatan - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Yucatan - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a waterslide, and a health club. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a hot tub, and a sauna are also featured at the family-friendly Hotel Riu Yucatan - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.
La Hacienda - This buffet restaurant serves breakfast, lunch, and dinner.
Shanghai - This buffet restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Sicilia - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
La Margarita - This steakhouse is located by the pool. Reservations are required. Open daily.
Cancun - Onsite lobby lounge. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Entertainment

Onsite entertainment and activities

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Yucatan - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Yucatan
Riu Yucatan
Riu Yucatan All Inclusive
Riu Yucatan All Inclusive Playa del Carmen
Riu Yucatan Playa del Carmen
Yucatan All Inclusive
Yucatan Riu
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
Riu Yucatan Mexico
Riu Yucatan Playacar Hotel Playa Del Carmen
Rui Yucatan
Riu Yucatan All Inclusive All-inclusive property
Riu Yucatan Inclusive inclusi

Reviews

Hotel Riu Yucatan - All Inclusive Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 514 out of 1002 reviews
Rating 8 - Good. 272 out of 1002 reviews
Rating 6 - Okay. 110 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 47 out of 1002 reviews

Reviews

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and helpful staff. The layout of property made it very simple to navigate.fthings
Stayed 3 nights in Jun 2025

10/10 Excellent

Xavier

Stayed 4 nights in Jun 2025

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Richard, Maple Ridge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic employees! Ensured everyone was happy and having a great time!
Stayed 10 nights in Jun 2025

10/10 Excellent

Brandon

Stayed 4 nights in Jun 2025

10/10 Excellent

Burton Jerome

Travelled with family
Liked: Cleanliness, staff & service, amenities
Will stay there again great food
Stayed 7 nights in Jun 2025

10/10 Excellent

Neyda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and kind employees… they are over worked and hardly no one tips. Please tip the staff. We enjoy everything about our stay
Stayed 5 nights in Jun 2025

10/10 Excellent

Armenuhi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our second stay in this hotel. We love absolutely everything about it. We will be definitely back
Stayed 5 nights in Jun 2025

8/10 Good

Nikki

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was beautiful and we enjoyed our stay. Because it is all inclusive, the amount of drunk and loud people continued all night long. We woke up several times to people yelling, slamming doors, loudly vomiting and that was not enjoyable. Maybe if they could put family in one area and more "party" type in another area?!?!
Stayed 8 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
This was a VERY VERY NICE place to stay. Everything was just a 2-3 min. walk. The food was delicious and the people were great! We Loved this place.
Stayed 6 nights in May 2025

8/10 Good

Rafael Enrique

Travelled with partner
Liked: Amenities
Our stay was very nice in RIU Yucatan, food is good however there is some room for improvement: Shortage of personnel in restaurants make the service slow. The hotel is old and need some updates in bedrooms furniture. Pool borders need repair. Also water filters may need some maintenance, water specially in pool bar looks dirty, one time it had to be closed due to dirty water.
Stayed 9 nights in May 2025

6/10 Okay

Scott

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The food options for the price paid is a good value. The liquor options are sorely lacking. Nothing even average is offered. They can't even make drinks properly because they don't have the right liquors needed. The rooms really need updated. Only one outlet in the living area to charge electronics is woefully inadequate. The room cleaners need to stay put of people's stuff. I let them clean my room one day and they went through my stuff that was zipped up and closed. I did not get my room cleaned again for fear of stuff being stolen. That is completely unnecessary for guests to have to deal with. I've stayed at other Riu properties in the past, and this was the most disappointing experience compared to the others.
Stayed 7 nights in May 2025

6/10 Okay

Maria

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly but no room service. Not the cleanest. One day our water came out yellow.
Stayed 3 nights in May 2025

10/10 Excellent

Ruby, West New York

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I recently spent 7 incredible days at Hotel Riu Cancún, and I can confidently say it was one of the best vacation experiences I’ve had. From the moment I arrived, the staff made me feel welcomed and taken care of. The hotel is stunning — modern, clean, and located right on a beautiful stretch of white-sand beach with crystal-clear turquoise water. The food was excellent, with a wide variety of options at the buffets and à la carte restaurants. Every meal felt like a treat. The all-inclusive service truly delivered — drinks, snacks, and entertainment were available around the clock. The pools were amazing, and the beach access was perfect for both relaxing and enjoying water activities. The entertainment team was energetic and friendly, organizing fun events and shows every night that made the stay even more memorable. My room was spacious, comfortable, and had an incredible view of the ocean. Housekeeping was consistent and respectful, keeping everything spotless. If I had to mention one thing that could improve, it might be the check-in process, which took a bit longer than expected — but that small delay was quickly forgotten once I settled in. Overall, I would highly recommend Hotel Riu Yucatan to anyone looking for a mix of relaxation, fun, great food, and beautiful surroundings. I left with my heart full and already dreaming of coming back.
Stayed 7 nights in May 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great value. Definitely worth the price.
Stayed 7 nights in May 2025

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The swimming pools were fine much better than the newer properties. The entertinment was terrible far too much catering to the loud music. Even the shows resoted to loud and annoying music.
Stayed 6 nights in May 2025

10/10 Excellent

Kaylie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In house promotion made everything so much better. Loved everyone.
Stayed 5 nights in May 2025

8/10 Good

Anastasia, Brooklyn

Liked: Cleanliness, staff & service
Stayed 9 nights in Apr 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. Staff was very pleasant and helpful. Very hard working. Activities were great. Rooms were a little outdated though.
Stayed 7 nights in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
We were supposed to stay at Yucatán but they updated us to Palace Mexico. PalaceQuiet , very clean resort with very friendly staff. Amazing views. They do a great job keeping the seaweed cleaned up. Food at buffet is average .
Stayed 4 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was very nice
Stayed 5 nights in Apr 2025

10/10 Excellent

BRAD Christian, Beldenville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best vacation ever
Stayed 7 nights in Feb 2025

10/10 Excellent

GERALDINE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly workers
Stayed 3 nights in Apr 2025

6/10 Okay

GAIL

Liked: Cleanliness, staff & service
Pretty average hotel experience- don’t expect anything too luxurious. The aesthetic of the resort is outdated with an early 00s vibe, including the rooms which had almost florescent lighting and probably one of the least comfortable beds I’ve had in a hotel recently. Wouldn’t recommend for a solo traveler as it seems to be more popular for families or couples. Food at the buffet wasn’t the greatest quality but also wasn’t terrible. Loved the location- sitting on the balcony felt like being in a jungle and the beach area was great. About a 40 min walk into Playa del Carmen which can feel long but very safe. Staff were all very friendly.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
9.5 out of 10
Stayed 5 nights in Apr 2025

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