"this small friendly hotel is in a quiet location yet only 5 mins walk from 5th avenue and the beach, it was clean comfortable and had great friendly s ... " More
16 Feb 2019 by Guest Service Manager
Dear Client, Thank you for taking time to write about our boutique hotel, we are very grateful for your feedback as this helps us to grow within the hotel business. We appologise for any incenvience caused during your stay here with us. We sincerley hope to have the opportunity in welcoming you back to La Tortuga & Spa - Boutique Hotel in the near future. Kindest Regards
21 Feb 2018 by customer relations manager
Hello good morning Emy, Thank you for taking time and letting us know your exprience in our boutique hotel. We are pleased to hear you enjoyed your stay here with us and truly hope to have the opportunity in welcoming you back to La Tortuga Hotel & Spa in the near future Kindest Regards
Sole Resort Bahia Tortuga offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A rooftop terrace, spa services, and a library are also featured at the luxury Sole Resort Bahia Tortuga. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Offsite parking discounted rates available
Sole Resort Bahia Tortuga offers 51 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature Frette Italian sheets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower, designer toiletries and hairdryers. This Playa del Carmen hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a ceiling fan. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.
Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Como Como Osteria – Overlooking the garden, this fine-dining restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
An outdoor pool and Access to hot tub are on site.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Raiz Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.